Costco Optical
Costco Optical is a leading supplier of contact lenses and optician services in the United Kingdom. With a focus on beauty and wellness, as well as healthcare and medicine, Costco Optical provides high-quality products and services to its customers. As a trusted name in the industry, Costco Optical is committed to delivering exceptional customer service and ensuring the satisfaction of its clients.
Introduction to Costco Optical
Costco Optical is a subsidiary of Costco Wholesale, a well-known American multinational corporation that operates a chain of membership-only warehouse clubs. Costco Optical provides high-quality eye care services and products to its members at affordable prices. The company has been in operation since 1985 and has grown to become one of the largest Contact Lenses Suppliers and Opticians in the world. What makes Costco Optical unique is its commitment to providing excellent customer service and its emphasis on offering a wide selection of eyewear products to meet the diverse needs of its customers.Services & Products
Costco Optical offers a wide range of eye care services, including eye exams, contact lens fittings, and prescription eyewear. Customers can choose from a variety of frames, lenses, and contact lenses to suit their specific needs and preferences. The company also offers a range of Beauty & Wellness products, such as sunglasses and reading glasses, as well as Healthcare & Medicine products, such as vitamins and supplements.Location
The Costco Optical location in Grays, England is situated in a busy commercial area with many other businesses nearby. Customers can expect to find restaurants, retail stores, and other service providers in the area. The location is easily accessible by public transportation, with the closest options being the Grays Train Station (1.5 miles away), the Grays Bus Station (1 mile away), and the Thameside Theatre Bus Stop (0.1 miles away).Benefits
Customers should choose Costco Optical because of its reputation for providing high-quality eye care services and products at affordable prices. The company employs knowledgeable and experienced optometrists and opticians who are committed to ensuring that customers receive the best possible care and attention. Costco Optical also offers a satisfaction guarantee on all of its products and services, so customers can feel confident in their purchases.Good to Know
Customers should be aware that a Costco membership is required to access the services and products offered by Costco Optical. However, the cost of membership is relatively low and can be offset by the savings that customers can enjoy on eye care products and services.Reviews
Customers have overwhelmingly positive reviews of Costco Optical, praising the company for its excellent customer service, high-quality products, and affordable prices. Many customers appreciate the wide selection of eyewear products available and the knowledgeable and friendly staff who help them find the perfect pair of glasses or contact lenses. Overall, customers feel that Costco Optical is a great value and a reliable provider of eye care services and products.Amenities
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online ordering -
virtual consultation
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home delivery
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gift cards
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discounts
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eye exam services
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contact lens fitting
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glasses fitting
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frame selection
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prescription filling
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eye health screening
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accessory selection
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insurance acceptance
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online appointments
FAQ
What type of eye exams do you offer?
At Costco Optical, we offer comprehensive eye exams that include tests for visual acuity, depth perception, color vision, and eye health. Our experienced optometrists use state-of-the-art equipment to provide thorough examinations and ensure accurate diagnoses.Do you offer a free trial or sample of the contact lenses?
Yes, we offer a free trial of contact lenses to help our customers find the perfect fit and prescription. Our optometrists will work with you to determine the best type of contact lenses for your needs and provide a trial pair for you to wear before making a purchase.How long does it usually take to receive eyeglasses or contact lenses?
The turnaround time for eyeglasses or contact lenses can vary depending on the type of lenses and frames you choose. However, our average turnaround time is 7-10 days. We also offer expedited services for an additional fee.Do you offer any warranties or guarantees on your products?
Yes, we offer a satisfaction guarantee on all of our eyeglasses and contact lenses. If you're not completely satisfied with your purchase, we'll work with you to find a solution, whether it's a replacement or a refund.Do you offer any discounts or loyalty programs for frequent purchases?
Yes, we offer various discounts and promotions throughout the year, including discounts for members of Costco Wholesale. We also have a loyalty program that rewards frequent purchases with exclusive offers and discounts. Be sure to ask about our current promotions during your visit.Reviews
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Wafik Morcos
Poor service, not what I expected from a company of this calibre. I had my eyesight tested and prescription glasses made by the store, I had varifocal lenses, which were wrong, distorting the images, and I kept missing steps, and nearly had an accident. I’ve made numerous phone calls to the optical department, and I got no reply. Eventually, I had to go to the main store and make a complaint to the manager and I immediately Received a response from the opticians. I would not recommend them for optical services. I will go back to Specsavers in the future.
28-04-2023
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Tamer Elogueil
Price and quality of frame was great. The issue is the progressive lenses. The lens is absolute messy joke. The focal points are skewed, and vision is totally blur unless I skew my lens on face slightky side way. They are totally unusable. I collect them, kept in suitcase to use when I travel and travelled out of country in few for few months missing the trial period and now have the frame and lenses in drawers wasted and back using my old ones as lenses alone costed above + £ 200 that went to total waste.
28-08-2022
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paul hawker
A far cry from the highstreet stores in been using for many years. It was a absolute pleasure to use Costco optical, professional, polite, an all round good experience. Can recommend.
28-05-2022
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P Bresnik
Love Costco! My quarterly pilgrimage. Always get great deals on top quality products and produce.
28-05-2021
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Funmi O
28-05-2018
