Coolheat Services Ltd

FAQ

Reviews

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  Nicholas Yu

  I have contracted Mark and John previously for an install at my business premises. This time, I contracted for A/C Installation at my home. They were around within a couple of days to quote the job and turned around the quote within the day. Due to their high quality, they are booked up in advance. Fortunately I work from home so was able to take any time they had spare so they were able to fit me in within a week. Nina was great managing comms and timings from HQ. Quality of the installation was awesome. Everything was installed exactly how and where it was planned. So now we are ready for the 3 weeks of summer heat :-) Anything to keep the missus happy keeps me out of the dog house so thanks for that Mark & John. :-) Service: Install AC

  28-05-2022
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  Lyn Headley

  Service: Install AC

  28-05-2022
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  T

  Positive: Professionalism Service: Install AC

  28-05-2022
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  Andy Pape

  Positive: Quality, Value Service: Install AC

  28-05-2022
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  James Austin

  John, Mark and their team installed heating/air con units at our property last week and we couldn't be happier. We had booked in with them a good few months prior to installation and throughout, John was really helpful. They really listened to what we wanted and delivered. They arrived on time when they said they would and the whole team were friendly, professional and respectful of our property. We have already used both the AC and the heating and it's wonderful. Service: Ductless heating & A/C services

  28-05-2022
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  Lesley Smith

  We wish to express our praise & thanks to Mark, John & their Office Staff for the Professional, Confident installation of air conditioning in our home. We have had 8 companies survey our home for the works, and this was the only company to listen & take onboard what we wanted including where & how we wanted the pipes run. Mark provided the quotation within 2 days, (the cost was very competitive, or put another way much cheaper than all others, although some companies did not even bother to tender for the works). We accepted the quote for 5 reasons, Mark knew what he was talking about & we felt that he could carry out the works in his sleep, the quote came to me within the time frame he stated, he provided us with options on what we could and could not have done, & of course, the costs. The works were arranged quickly as they stated on site, within 8 working days of their survey and completed in 3 days as scheduled. Mark & John turned up on time. It was a pleasure having them around, no mess, they were considerate & polite. They even agreed with us the exact placing of the units etc so as to insure we had exactly what we wanted. We would have no hesitation on using them again. Service: Install AC

  28-05-2022
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  Neil Heather

  A first class commercial installation for our agency, and within working hours too. We've re fitted two large Daikin units, plus - with the ongoing threat of Covid, we wanted to offer our staff a working environment that guaranteed clean, filtered, replacement fresh air - so the guys at Coolheat recommended a VAM/Fresh air unit. We're extremely happy with both systems. The installation went smoothly and quietly (...as quietly as physically possible), no fuss, no mess, and a very neat end install. Good work guys! Highly recommended. Services: Install thermostat, HVAC duct & vent installation, Install AC, Repair HVAC

  28-05-2021
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  Matthew McCabe

  Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Install AC

  28-05-2021
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  David Everitt

  Mark came and gave us excellent advice on what we needed and installed it promptly. We had two AC units installed and the installation was quick, neat and tidy. Options were clearly explained and we are very pleased with the work. Just need to wait for the hot weather - working from home when it was hot last year was uncomfortable but that shouldn't be a problem now Service: Install AC

  28-05-2021
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  Cindy Walker

  My family and I have had several air con units fitted by Mark and his team over the years. We’ve always received excellent service from our initial enquiry right through to installation and the aftercare. Mark always does a thorough assessment of the job to ensure your unit is fit for purpose in terms of power, aesthetics and practicality. He also has a great knowledge of the different products available. For example when assessing the unit for our lounge Mark knew of a unit that would perfectly compliment the unusual wall paper we have, he also took into account the size of the room and the power needed to cool that space to ensure all of our needs were met, not just the look of it. He also advised on the different trunking options available so we could choose how we wanted it to look. On the days of installation Mark and his team always arrive on time, strictly adhering to COVID safety measures and work hard (practically non stop!) to fit the unit, cleaning up as they go and checking with us on the positioning of the units and fittings to make sure we are 100% happy with everything, which we always have been. They are always very professional and polite. Nothing is too much trouble. Mark is always just a phone call away if we have any questions. We wouldn’t hesitate to recommend Coolheat Services and their excellent service. Services: Install AC, A/C system maintenance

  28-05-2021