Cool Chile Co
Cool Chile Co is a London-based company that specializes in providing a wide range of Mexican goods and products. They offer a variety of services including Pozole Restaurants, Chilean Restaurants, Mexican Goods Stores, and Mexican Grocery Stores. Cool Chile Co also has a selection of Restaurants, Bars & Pubs, and Shops & Shopping options available. With their commitment to quality and customer satisfaction, Cool Chile Co is a trusted name in the industry.
Introduction to Cool Chile Co
Cool Chile Co is a London-based company that specializes in bringing the flavors of Mexico and Chile to the UK. Founded in 1993 by a Chilean and a British couple, the company started as a small stall at Borough Market and has since grown to become a leading supplier of authentic Mexican and Chilean ingredients in the UK. What sets Cool Chile Co apart from other companies in the same industry is their commitment to sourcing high-quality, authentic ingredients directly from small-scale producers in Mexico and Chile, as well as their dedication to educating their customers about the rich culinary traditions of these countries.Services & Products
Cool Chile Co offers a wide range of services and products, including online and in-person shopping for Mexican and Chilean ingredients, cooking classes, and catering services. Customers can browse their online store for everything from dried chiles and spices to tortillas and salsas, as well as pre-made meal kits and cookbooks. In addition, Cool Chile Co offers a variety of cooking classes where customers can learn how to make their favorite Mexican and Chilean dishes from scratch.Location
Located at 46 Concord Rd in London, Cool Chile Co is situated in the heart of Acton, a bustling neighborhood known for its diverse community and lively atmosphere. The area is home to a mix of residential and commercial properties, including restaurants, bars, and shops. Customers can expect to experience a vibrant and welcoming atmosphere when visiting Cool Chile Co. The nearest public transportation options are the Acton Central station (0.3 miles), the Acton Main Line station (0.4 miles), and the East Acton station (0.7 miles).Benefits
Customers should choose Cool Chile Co because of their commitment to authenticity and quality. Unlike other companies that may use mass-produced ingredients, Cool Chile Co sources their products directly from small-scale producers in Mexico and Chile, ensuring that their customers are getting the most authentic and highest-quality ingredients possible. In addition, their cooking classes and catering services are led by experienced chefs who are passionate about sharing the rich culinary traditions of Mexico and Chile with others.Good to Know
Customers should be aware that many of the products sold by Cool Chile Co may be unfamiliar to those who are not familiar with Mexican and Chilean cuisine. However, their knowledgeable staff are always on hand to offer advice and guidance to customers who may be unsure about how to use certain ingredients.Reviews
Customers rave about the quality of the ingredients sold by Cool Chile Co, as well as the knowledge and passion of their staff. Many customers also appreciate the company's commitment to ethical and sustainable sourcing practices. Overall, Cool Chile Co has a reputation for being a trustworthy and reliable source for authentic Mexican and Chilean ingredients and cooking resources.FAQ
Do you offer vegetarian or gluten-free options?
Yes, we offer both vegetarian and gluten-free options on our menu. Our dishes are labeled accordingly, and our staff can also assist with any dietary restrictions or preferences.Are the ingredients used in your dishes locally sourced?
Yes, we strive to use locally sourced ingredients whenever possible. We believe in supporting local farmers and suppliers, and we work closely with them to ensure the quality and freshness of our ingredients.What is the ambiance like at your restaurant, and do you have any special events or live music performances?
Our restaurant has a cozy and welcoming atmosphere, with rustic decor and Mexican-inspired accents. We occasionally host special events and live music performances, which are advertised on our website and social media channels.Are your products imported directly from Mexico or sourced locally?
We offer a mix of both imported and locally sourced products. We believe in supporting small-scale Mexican producers and artisans, and we work directly with them to bring their products to our customers.What is your return policy if I am not satisfied with my purchase?
If you are not satisfied with your purchase, please contact us as soon as possible. We offer refunds or exchanges on unused products within 14 days of purchase, as long as the item is in its original condition and packaging. Please note that we cannot offer refunds on perishable items such as food and drink.Reviews
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Ellen MacDonald
The tortillas are the best ones I've found in the UK, basically anything I've ordered has been delicious. The salsas and the hot chocolate are so good too. Delivery has always been super quick and easy. My go to gifts for food lovers.
12-05-2023
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andrew allen
Really impressed with this company, both the quality of their products and the way they solved a recent problem with a delivery. Highly recommended.
26-08-2022
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Steven Steve
Fantastic Mexican grocery supplier. I was able to visit the site and collect on the same day. Great quality products and super friendly staff.
26-07-2022
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Alex Castro
Great line of quality authentic Mexican products, most of which are hard to come by. If you're as much a tortilla enthusiast as I am, this is your one-stop shop.
26-05-2022
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Anthony Gallese
Bought some fresh made totopos, blue corn tortillas, hot sauces and tequila for a taco night party. Everything was so good. Will definitely be back for more soon!
26-05-2022
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Nadine Al-Sam
Great experience with Cool Chile, especially the customer service. Having ordered too many products and realising this too late, I was able to contact Kristina in the Dispatch team who was very helpful and prompt in issuing a refund. Makes a huge difference when you are dealt with promptly and professionally, particularly when it comes to adjusting orders etc. Thank you Kristina! Looking forward to receiving my poblano peppers and jalapenos! :)
26-05-2022
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J
I was awake at 3am craving birria de res and consome, placed my order on the website and was able to collect the same day. Emailed customer service and they replied my order was ready to collect on the day. 5 stars!! Amazing mexican grocers in west london finally!! Fresh mexican grocery with so many chiles available. Thank you for helping me make my birria tacos.
26-05-2022
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Joe Mitchell
Have ordered online from them twice, it's all been great. I even emailed asking if something could be frozen and they replied super fast, adding a couple of suggested recipes also. Really good customer service. Long shot - but if you could start stocking mexican cheeses (e.g. queso blanco and Oaxcan cheese) you would become my favourite food stockists ever! :)
26-05-2022
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Adelina Radu
Great shop for all things Mexican. They have a very useful click and collect service (ideal for the ones living in West/NW London) Their tortillas are the best I ate in the UK. Very similar to the ones you would find in Mexico. I prefer the ones that they sell by the kilo,but the prepacked dozen that you ca find on Ocado are decent too.
26-05-2021
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J M
Amazing freshly made products, value for money and great customer service, I would highly recommend them.
26-05-2021
