Cooks Industrial Doors
Cooks Industrial Doors is a leading supplier of industrial doors in Norwich, England. They specialize in providing high-quality interior doors, garage doors, and industrial design solutions to their clients. With a focus on building and construction, Cooks Industrial Doors is committed to providing top-notch machinery and equipment to ensure the best possible results for their customers. They are a trusted name in the industry and are dedicated to providing exceptional service and products to their clients.
Introduction to Cooks Industrial Doors
Cooks Industrial Doors is an industrial door supplier based in Norwich, England. The company was founded with a mission to provide high-quality industrial doors and exceptional customer service. Cooks Industrial Doors has been in operation for over 40 years and has established itself as a leader in the industry. What makes this company unique is their commitment to providing bespoke solutions to meet the needs of their customers.Services & products
Cooks Industrial Doors offers a range of industrial doors, including interior doors and garage doors. They also provide installation, maintenance, and repair services for their products. In addition, the company offers bespoke solutions to meet the unique requirements of their customers.Location
Cooks Industrial Doors is located on Burnet Road in Norwich, England. The area is home to a variety of businesses, including industrial design companies and machinery and equipment suppliers. Customers can expect to experience a bustling industrial hub with easy access to transportation. The three closest public transportation options are the Mousehold Lane bus stop (0.2 miles), the Mile Cross Lane bus stop (0.3 miles), and the Silver Road bus stop (0.4 miles).Benefits
Customers should choose Cooks Industrial Doors because of their commitment to providing high-quality products and exceptional customer service. The company offers bespoke solutions to meet the unique needs of their customers. They also provide installation, maintenance, and repair services for their products, ensuring that customers receive the support they need throughout the entire process.Good to know
Customers should be aware that Cooks Industrial Doors only services the United Kingdom. Additionally, the company is committed to sustainability and uses environmentally friendly materials whenever possible.Reviews
Customers have praised Cooks Industrial Doors for their exceptional customer service and high-quality products. Many customers have noted that the company goes above and beyond to ensure that their needs are met. Overall, customers have had a positive experience with Cooks Industrial Doors and would recommend the company to others in the industry.FAQ
Can you provide customized solutions for my specific needs?
Yes, we can provide customized solutions for your specific needs. Our team of experts can work with you to design and create a solution that meets your exact requirements.How long is your delivery time?
Our delivery time varies depending on the product you order and your location. We aim to deliver our products as quickly as possible while ensuring they arrive in perfect condition.Do you provide installation services for your garage doors?
Yes, we provide installation services for all of our garage doors. Our team of professional installers will ensure that your garage door is installed correctly and works perfectly.Can you customize the size and design of the interior doors to fit my specific needs?
Yes, we can customize the size and design of our interior doors to fit your specific needs. Our team of experts can work with you to design and create a solution that meets your exact requirements.What is your lead time for door installation once the order is placed?
Our lead time for door installation varies depending on the product you order and your location. We will work with you to schedule an installation time that is convenient for you and fits your timeline.Reviews
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Justyn Greentree
I feel forced to write this! SHOCKING!!! We will no longer go anywhere near Cooks. Appalling service. 3 hours after fixing our gate we have waiting 8 weeks for a part for we are now told its not that part and low and behold the gate has failed again! Its two years old! Now using another company to fix it because these people are dreadful. Sorry for the review but you cant treat people like this in 2023! Basic service like updates, communication and not lying is always a good start! One person said it’s warranty then a day later it’s not, then it is again and now it’s not. UPDATED : We today have had Surelock Security out to look at our gate. They have fixed our gate in an hour. Cooke’s said it’s needed a new motor. Surelock showed me personally that the Cookes engineer, all so called engineer, didn’t put the locking mechanism back properly and hadn’t timed it right and now it worked perfectly! It’s was never the motor at all. Total incompetence on Cookes behalf. Do yourself a massive favour…..just use another company.
26-02-2023
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Severneshop Team Rider Neil Greentree
As others have said these guys are experts in awful service - they simply don’t care at all how much you need your gates fixed. Nothing will happen. Our company had 2 gates costing close to £17k from Cookes in June 2020. It’s been terrible from the start from Matt promising lots but delivering nothing, to Mr Cooke visiting our site and offering apologetic words - but once he left the service returned to cataclysmically BAD levels. A problem in December 2022 left our main security gate with no control PCB for 2 months with no updates from Cookes at all. They even blamed the motor being faulty. We have now called in another company who fixed the problem in under 1 hr and said there’s no issue with the motor at all! Cookes is their name - Crooks is their reputation!!!!!
26-02-2023
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Graham Saddler
The company I work for has been chasing, chasing and chasing and they NEVER call back for a warranty issue which we have now had fixed by another company ! The fitter however is great and takes personal care but Cooks have proven over the years to absolutely dreadful. Hense we now won’t deal with them.
26-01-2023
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John Rutter
From start to finish I can’t fault them. I ordered a 4.8M roller garage door and right from the very first contact I was kept well informed and the installation went very smoothly. One small problem that required a readjustment was completed very promptly. No hesitation whatsoever in recommending them.
26-01-2023
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Ro Lawes
Specialists in Poor service Managed to supply the doors but don't expect to get them fitted Very efficient at collecting the payment
26-05-2022
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António Carvalho
If you want bad service look no further!
26-05-2022
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David Last
Excellent Service with Competitive Rates, The response is prompt and would recommend Cooks Doors to other companies.
26-05-2020
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chriscnet
Poor service - They don't care. Find someone else that wants your business.
26-05-2019
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Scott Duffy
Excellent service - called Cooks to fix a broken electric shutter door on our warehouse and they arrived within an hour and fixed the door without any issues. Great service.
26-05-2018
