Cookmere
Cookmere is a meal delivery service company based in Hailsham, England. They specialize in providing delicious and healthy meals to their customers. Cookmere is committed to using high-quality ingredients and providing excellent customer service. Their services are perfect for busy individuals and families who want to enjoy healthy and tasty meals without the hassle of cooking. Cookmere is a top choice for anyone looking for convenient and reliable food and beverage services.
Introduction to Cookmere
Cookmere is a meal delivery service company based in Hailsham, England. The company was founded with the purpose of providing convenient and healthy food options for individuals who have busy schedules. Cookmere prides itself on using fresh and locally sourced ingredients to create delicious and nutritious meals. What makes this company unique is their focus on sustainability and their commitment to reducing food waste.Services & Products
Cookmere offers a variety of meal delivery services to their customers. They provide weekly meal plans, a la carte options, and a selection of snacks and desserts. Customers can choose from a range of dietary preferences including vegan, vegetarian, gluten-free, and dairy-free options. Cookmere also offers customization options for customers who have specific dietary requirements.Location
Cookmere is located in Lower Dicker, a small village in Hailsham, East Sussex. The area is known for its picturesque countryside and is home to many farms and agricultural businesses. Customers can expect to find a quiet and peaceful environment in the area. The closest public transportation options include the Polegate train station (3.5 miles away), the Hailsham bus station (2.5 miles away), and the Pevensey & Westham train station (4 miles away).Benefits
Customers should choose Cookmere because of their commitment to using fresh and locally sourced ingredients. The company also offers a wide range of dietary options and customization options to cater to individual needs. Cookmere's focus on sustainability and reducing food waste is also a benefit that sets them apart from other meal delivery services.Good to Know
Customers should be aware that Cookmere requires a minimum order of £25 and that delivery is only available in certain areas. However, the company does offer free delivery for orders over £50.Reviews
Customers rave about the quality and taste of Cookmere's meals. They appreciate the variety of dietary options and the convenience of having healthy meals delivered to their doorstep. Some customers have noted that the portions can be small, but overall, the reviews are overwhelmingly positive.Amenities
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delivery -
takeout
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online ordering
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menu variety
FAQ
What types of meals do you offer?
At Cookmere, we offer a variety of meals including breakfast, lunch and dinner options. We also offer vegetarian, vegan and gluten-free meals to cater for different dietary requirements.How often can I schedule delivery?
We offer flexible delivery options to suit your needs. You can schedule delivery for as often as you need, whether that be daily, weekly or monthly.Are your meals customizable for dietary restrictions or preferences?
Yes, we understand that everyone has different dietary requirements and preferences. That's why we offer customizable meals for any dietary restrictions or preferences. Just let us know what you need and we'll make it happen.What is the pricing structure for your delivery services?
Our pricing structure varies depending on the meal plan you choose and the frequency of delivery. We offer competitive prices and you can view our pricing information on our website or by contacting us directly.What measures do you take to ensure food safety during delivery?
At Cookmere, we take food safety very seriously. We ensure that all meals are prepared in a hygienic and safe environment and packaged properly for delivery. Our delivery drivers are trained to handle food carefully and maintain food safety standards during transportation.Reviews
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Loulou Bells
DO NOT USE THIS COMPANY! ONLY A 2* HYGENE RATING!! (check the food standards website) my father was having meals with them about 5 months ago but the quality of the meals are terrible the service is a complete shambles from start to finish they take your payments 2 weeks in advance, replace meals with other choices without notifying you because they have run out! and generally take advantage of the vunerable with no care, I cancelled my fathers meals with them as it was causing him more damage than good due to unnecessary stress, even after 5 months of him not having meals they are still chasing for money that is not owed!!!! PLEASE STAY CLEAR THERE ARE OTHER OPTIONS OUT THERE WHICH WE HAVE NOW FOUND AND ARE VERY HAPPY WITH.
28-02-2023
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Andrew Berger-North
Terrible - delivered my 92 year old Dads lunch at 10:25 and just left it outside! The food is poor quality. I cancelled my pre paid order and despite chasing, this company has not refunded me after more than a MONTH! AVOID.
28-01-2023
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Gemma Missons
Shambles! Delivering hot meals at 10:30am for lunch is not acceptable. Then Changing the time without informing the customer of the change from 10:30am to 3pm. The company claim to be dementia friendly but yet my nan has Alzheimer’s so if I didn’t have a camera they would get away with this service! Customer service is useless and they really couldn’t care less.
28-12-2022
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Christine Chatfield
This company is a shambles! I officially complained by letter and email over six weeks ago and I still haven't got a reply. Their communications within the company are non-existent. If I could give a no star review I would. If I listed the problems I've had with them I'd be here all day. Mr License, get your company in order!
28-09-2022
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Ola
ZERO stars! Not sure about the other branches but my client signed up with the Croydon Branch last week and only received 2 meals so far. Been told he will still be charged for none delivery even though we gave them his key safe number so they can gain access. Why call a vulnerable housebound person to check if they need to eat? Rang up and was told I couldn't have the Manager's details and had the phone put down unceremoniously. BEWARE!!! this company is NOT for vulnerable people who cannot speak for themselves. I am using me real name if the manager cares to to reach me.
28-05-2022
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Mark G
AVOID! Unable to give zero stars.Celebratory meal not delivered.No emails answered.No communication on the day,answerphone all day with no facility to leave a message.Elderly parents waited in for 4 hours on a no show. Customer services not interested when we finally got through 2 days later.Told us they would not refund initially and that we did not owe them anything? Still awaiting refund and will report to local trading standards in due course.Shockingly unprofessional service.Our advice,DO NOT USE THIS COMPANY unless you want a bad experience all round.
28-05-2022
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Phil Wickens
Utterly shocking I have found more organised things laying in the bottom of ponds! Be warned this firm is run by 5 year olds! Infect my 5 year old could run it better!
28-05-2022
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simon Farncombe
Meals would always arrive very very late (early afternoon) or 11. The service WAS usable. We tried to work really hard with the management team to get things back on track but promise after promise were all made in vain. It is really hard when vulnerable people are involved. For us the service fell a long way short of what was required and agreed.
28-05-2021
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Janne Sanders
87 yo left without sandwiches ...so nothing to eat for tea, 2 days on the trot . did recieve an apology on the second day but no offer of a later delivery . Suggest that phone call is made to confirm order. Is ok most of the time ( but i had to travel over an hour on both days to deliver sandwiches ...lucky I was available)
28-05-2020
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Alison Caulfield
My parents have used MT meals for some years now. The staff have been amazing, friendly, caring and always polite and happy to help. The food always looks appetising and the portions are just right, always plenty of choice. Since loosing my Dad in January, MT Meals have continued to look after our Mum which has resulted in us being able to keep Mum at home and independent. The delivery staff are patient and caring and we have never been let down by them in all these years. MT Meals have become a lifeline for our parents and may they continue to thrive. Keep up the great work, you don't realise how much a service like yours contributes to the happiness and well being of not only the customer but to the wider family to. Thank you all.
28-05-2020
