Connect Assist Headquarters
Connect Assist Headquarters is a telecommunications company based in Cardiff, Wales. They specialize in providing telephone answering services to their clients.
Introduction to Connect Assist Headquarters
Connect Assist Headquarters is a UK-based company that was established in 2006 with the aim of providing telephone answering services and telecommunications to their clients. The company has grown over the years and has become a leading provider of these services in the UK. What sets Connect Assist Headquarters apart from other companies in the industry is their commitment to helping non-profit organizations and charities with their services.Services & Products
Connect Assist Headquarters offers a range of services to their clients, including telephone answering services, helplines, webchat services, and email handling services. They also provide digital services such as social media management and digital marketing. Customers can buy these services as part of a package or as standalone services.Location
Connect Assist Headquarters is located in Cefn Coed Parc, Cardiff, Wales. The area is known for its natural beauty and is a popular spot for outdoor activities. The area is also home to a variety of businesses, from small independent shops to large corporations. The nearest public transportation options are Cyncoed Road (0.2 miles), Heath High Level (1.0 miles) and Heath Low Level (1.1 miles) train stations.Benefits
Customers should choose Connect Assist Headquarters because of their dedication to helping non-profit organizations and charities. The company also has a team of experienced professionals who are passionate about providing high-quality services to their clients. Additionally, their services are affordable and customizable to meet the specific needs of each client.Good to know
Customers should be aware that Connect Assist Headquarters only provides services to non-profit organizations and charities. The company also offers a free consultation to potential clients to help them determine which services would be best for their organization.Reviews
Customers have given Connect Assist Headquarters positive reviews for their excellent customer service, attention to detail, and commitment to helping non-profit organizations. Many clients have praised the company for their ability to customize their services to meet the unique needs of each organization.Amenities
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24-7 availability -
live answering
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call transferring
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voicemail services
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call screening
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appointment scheduling
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call recording
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multi-language support
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online account management
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customized greeting
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fax services
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call conferencing
FAQ
What type of call answering services do you offer?
We offer telephone answering services for businesses of all sizes. Our services include call handling, message taking, appointment scheduling, and more.How many call agents do you have and are they trained specifically for my company needs?
We have a team of trained call agents who are ready to answer your calls. Our agents receive ongoing training to ensure that they are equipped to handle any situation. We also customize our training to meet the specific needs of your company.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to fit your company's specific requirements. We work with each of our clients to develop a tailored solution that meets their unique needs and preferences.How quickly can you answer my calls and what are the hours of operation?
We answer calls promptly, with a goal of answering all calls within three rings. Our hours of operation are customized to meet your needs, and we can provide 24/7 coverage if necessary.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of your callers' information very seriously. We use secure systems and processes to protect your data and comply with all relevant regulations. Our agents are trained to handle sensitive information with care and professionalism.Reviews
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Melinda Fowler
Really nice, clean call centre. Tons of parking and not far from amenities
28-03-2023
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Ellie Williams
Don’t recommend working here, probably the worst job I’ve ever had. 2 weeks of training then thrown into the deep end, when you ask for help or more training none given team leaders just don’t care about anyone and just sit round and chat all day and not help at all and get in trouble if you do something wrong even when your asking for help. All round not a nice company to work for.
28-11-2022
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Matthew Kinasz
Very good
28-06-2022
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Cai Ham
28-05-2022
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Alyson Evans
28-05-2022
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Jonno Moore
28-05-2022
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Marcus Brown
It's a very clean and friendly environment to work in under amazing management
28-05-2022
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Jim Pennell
28-05-2022
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Paul Morgan
28-05-2022
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Mark James Baber
Working here as a temp, I always find a parking space and everyone I've met has been very kind and friendly.
28-05-2022
