Confero Ltd
Confero Ltd is a company based in London, England. They specialize in BPO services and are known for their expertise in IT & E-Commerce. As one of the leading BPO placement agencies, Confero Ltd provides top-notch services to their clients.
Introduction to Confero Ltd
Confero Ltd is a BPO company based in London, England. Established in 2001, the company has been providing excellent outsourcing services to various businesses worldwide. Through their dedication and expertise, Confero has become one of the leading BPO placement agencies in the industry. What sets them apart is their commitment to providing clients with tailored solutions that cater to their specific needs.Services & Products
Confero Ltd offers a wide range of services to their clients. They specialize in IT and e-commerce solutions, and their offerings include customer service, technical support, back-office support, and data entry. They also provide customized solutions to meet the unique needs of each client.Location
Confero Ltd is located in London, specifically in the NW9 6TD area. The area is bustling with various businesses, including restaurants, cafes, and retail stores. There are also several transportation options available, including the Edgware Road Underground Station, which is only a few minutes' walk away. Other nearby options include the Colindale Underground Station and the Burnt Oak Underground Station.Benefits
Confero Ltd prides itself on its ability to provide clients with personalized solutions that cater to their specific needs. They also have a team of highly skilled professionals who are dedicated to delivering excellent service to their clients. With their expertise and commitment to customer satisfaction, clients can rest assured that they are in good hands.Good to Know
Customers should be aware that Confero Ltd is a BPO company that specializes in IT and e-commerce solutions. They do not offer services outside of these areas.Reviews
Customers have praised Confero Ltd for their professionalism, efficiency, and dedication to customer service. Many clients have noted that they have been able to streamline their operations and improve customer satisfaction as a result of working with Confero.Amenities
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computer -
internet access
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printer
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conference room
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training room
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reception area
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office supplies
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parking lot
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security system
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technical support
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it solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At Confero Ltd, we have a rigorous process for selecting and screening candidates for BPO placements. We start by assessing their education, skills, and experience to determine if they meet our minimum requirements. Then, we conduct a series of interviews and assessments to evaluate their communication skills, problem-solving abilities, and cultural fit. We also conduct background checks and verify their references to ensure that they have a clean record and a solid work history.How do you ensure confidentiality and security of client information?
At Confero Ltd, we take data security and confidentiality very seriously. We have strict policies and procedures in place to protect our clients' sensitive information. We use secure servers, firewalls, and encryption technologies to prevent unauthorized access, hacking, and data breaches. We also train our staff on data privacy and security best practices and conduct regular audits and assessments to ensure compliance with industry standards.How do your fees and pricing structure work for your placement services?
At Confero Ltd, we offer competitive and transparent pricing for our placement services. Our fees are based on the level of expertise and experience required for each role, as well as the scope and duration of the project. We provide detailed cost estimates and proposals upfront, and we do not charge any hidden fees or expenses. We also offer flexible payment options and discounts for long-term contracts and repeat clients.How do you handle any potential communication barriers with offshore teams or clients?
At Confero Ltd, we have extensive experience working with offshore teams and clients from diverse cultural and linguistic backgrounds. We use a variety of communication tools and technologies to bridge any language or cultural gaps, including video conferencing, instant messaging, and project management software. We also assign dedicated project managers and team leaders who are fluent in the language and culture of the client or team to ensure smooth communication and collaboration. We also provide cultural training and sensitivity programs for our staff to help them better understand and adapt to different cultures and work styles.Reviews
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Paul Nmah
Very good work environment, good transport links to work, management are very caring and friendly as well as the rest of the team and they are very big on personal development.
26-04-2023
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Juan Chenique
Positive: Quality
26-05-2022
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Carl Rutherford
I killed it one person needs removed bad attitude
26-05-2021
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Murshelena Tahura
Lovely building. Nice people.
26-05-2021
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Mike Reeves
Was here on Business to meet the team and deliver some training great people excellent facilities thanks to Mark and the team for their hospitality today
26-05-2021
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Ben Sassoon
26-05-2021
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Issy Paris
Confero managed a large, high volume campaign for us and they were brilliant! Professional management team and agents, kept us in the loop with any updates, met all our needs. We would have no hesitation in using again. Mark is our main POC at Confero, and his passion for the company and what they offer is fantastic..
26-05-2021
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Mark Runge
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2021
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Niall C
26-05-2020
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Caitriona Fennessy
Spent a great 3.5 yrs here. Great bunch of people!
26-05-2019
