Telemarketing Services, Bpo Placement Agencies, Bpo Companies
Confero Call Centres Ltd
Confero Call Centres Ltd is a UK-based company that specializes in BPO services, including telemarketing, IT and e-commerce, advertising and marketing. They are also a leading BPO placement agency. With a focus on providing high-quality services, Confero Call Centres Ltd has established itself as a trusted partner for businesses looking to outsource their operations.
Introduction to Confero Call Centres Ltd
Confero Call Centres Ltd is a BPO company based in London, England. The company was established with the aim of providing top-notch telemarketing services to clients in various industries. What makes Confero unique is its commitment to delivering excellent customer service and its use of cutting-edge technology to ensure efficiency and effectiveness.Services & Products
Confero offers a range of BPO services, including inbound and outbound call center services, customer service, technical support, and sales support. The company also provides BPO placement services to help clients find the right outsourcing solutions for their businesses. In addition, Confero has expertise in IT and e-commerce, as well as advertising and marketing.Location
Confero is located in the heart of London, on York Street in the W1H 1DP area. The area is bustling with activity, with many businesses and shops in the vicinity. Customers can expect to experience the vibrant energy of London, with easy access to public transportation. The three closest public transportation options are Marble Arch Station (0.4 miles away), Edgware Road Station (0.3 miles away), and Paddington Station (0.6 miles away).Benefits
Confero stands out from other BPO companies due to its focus on customer service and use of technology. The company's commitment to excellence ensures that clients receive high-quality services that meet their needs. Furthermore, Confero's expertise in IT and e-commerce, as well as advertising and marketing, allows the company to provide a wide range of outsourcing solutions to clients.Good to Know
Customers should be aware that Confero is committed to providing ethical and sustainable outsourcing solutions. The company ensures that its employees are treated fairly and that its operations are environmentally friendly.Reviews
Customers have praised Confero for its excellent customer service, professionalism, and efficiency. Clients have noted that the company's use of technology has improved the quality of their outsourcing solutions, and that Confero's expertise in various industries has been invaluable in meeting their needs.FAQ
What is your experience in telemarketing and what is your success rate?
We have extensive experience in telemarketing and have achieved high success rates for our clients. Our team is trained to handle various industries and products, and we use proven strategies to generate leads and sales for our clients.Can you provide examples of previous successful projects you have completed for clients?
Yes, we have completed successful projects for various clients in industries such as healthcare, finance, and retail. We have helped these clients increase their sales and customer base through our telemarketing services.How do you ensure data security and confidentiality for your clients' sensitive information?
We take data security and confidentiality very seriously. We have strict policies and procedures in place to ensure the protection of our clients' sensitive information. We use secure servers, encryption, and access controls to safeguard data.What kinds of training and support do you offer to candidates once they are placed?
We provide comprehensive training to our candidates before they are placed, and we also offer ongoing support and coaching to help them succeed in their roles. Our team is available to answer any questions and provide guidance as needed.How do you handle any potential communication barriers with offshore teams or clients?
We have experience working with offshore teams and clients, and we understand the potential communication barriers that can arise. We use various communication tools and strategies to ensure effective communication, including video conferencing, email, and phone calls. We also make an effort to understand cultural differences and adapt our communication style as needed.Reviews
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Mak Runge
Sadly, I have departed after 6 fantastic years at Confero. They are a classic call centre, with great new offices, and a genuine staff-centric focus. Like all businesses they had their challenges during Covid. They now have an energetic team, focussed on supporting their staff and championing their clients and customers. The directors are focussed on caring for their staff and building a wonderful working environment. Good management, training and support staff. I recommend them as a place to work, and as a call centre to support my customers.
26-07-2022
