Computer Gentle
Computer Gentle is a company based in Keighley, England that specializes in computer repair services, as well as computer hardware and software. Their team of experts is dedicated to providing high-quality solutions to their clients' technological needs.
Introduction to Computer Gentle
Computer Gentle is a computer repair service company that was established in 2010. The company aims to provide high-quality computer repair services to customers at an affordable price. What makes this company unique is that it has a team of highly skilled technicians who specialize in both computer hardware and software repair.Services & products
Computer Gentle offers a wide range of services including computer repair, data recovery, virus removal, software installation, and hardware upgrades. Additionally, customers can purchase computer hardware and software from the company.Location
Computer Gentle is located in Keighley, England. The area is known for its bustling town center and a variety of businesses including shops, restaurants, and entertainment venues. The company is easily accessible by public transportation, with the nearest bus stop, train station, and taxi rank all within a 5-minute walk.Benefits
Customers should choose Computer Gentle because of its commitment to providing high-quality services at an affordable price. The company has a team of experienced technicians who are dedicated to delivering exceptional customer service and ensuring that every repair is completed to the highest standard.Good to know
Customers should be aware that Computer Gentle only uses genuine computer parts in its repairs. Additionally, the company offers a no fix, no fee policy, which means that customers will not be charged if their computer cannot be repaired.Reviews
Customers have praised Computer Gentle for its quick turnaround times and excellent customer service. Many have also noted that the company's prices are very competitive compared to other computer repair services in the area.Amenities
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remote assistance -
data backup
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virus removal
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hardware installation
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software installation
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network setup
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printer setup
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system diagnosis
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troubleshooting
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data recovery
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system upgrade
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wireless network setup
FAQ
What types of computer hardware and software do you specialize in repairing?
At Computer Gentle, we specialize in repairing a wide range of computer hardware and software, including laptops, desktops, printers, scanners, and more. We have experience with both Windows and Mac operating systems, and can handle software issues such as virus removal, data recovery, and software installation.How long does it usually take to diagnose and repair a computer issue?
The length of time it takes to diagnose and repair a computer issue can vary depending on the complexity of the problem. In some cases, we may be able to diagnose and fix the issue within a few hours. However, more complex issues may require additional time for diagnosis and repair. We always strive to provide a quick and efficient turnaround time for all of our repair services.Are your technicians certified or trained in specific computer repair techniques?
Yes, our technicians are highly trained and certified in specific computer repair techniques. They have years of experience in the industry, and are equipped with the latest tools and technology to provide the best possible service. We also provide ongoing training to ensure that our technicians are up-to-date on the latest repair techniques and technologies.What is your pricing structure for computer repair services?
Our pricing structure for computer repair services is based on the specific issue and the amount of time required to diagnose and repair the problem. We offer competitive pricing and strive to provide transparent pricing information upfront. We will always provide a quote before beginning any repair work, so you know exactly what to expect.Do you offer any warranties or guarantees on your repair work?
Yes, we stand behind our repair work and offer warranties and guarantees on our services. We want our customers to feel confident in their repairs, which is why we offer a 30-day warranty on all of our repair services. If you experience any issues within 30 days of your repair, we will take care of it at no additional cost.Reviews
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Drama Llama x
Thank you, thank you. Walked in freaking at a stupid problem with my laptop. As someone with severe mental health issues I was in melt down. The guys reaction was so relaxed and polite. Fixed the problem there and then for me. This could have been a very bad situation for me, but their speedy response and knowledge helped more than they can understand.
28-03-2023
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helen goodway
Gentle in name and gentle in nature! I have been guided, step by comprehensible step, through all the many IT issues that I needed to be resolved. Thank you Computer Gentle!
28-02-2023
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Lou Mulloy
Absolutely wonderful! I had a problem with my laptop, googled "Fix Laptop near me" and top of the list was Computer Gentle - and I've very glad it did. Spoke to Rukun who explained what he could do to help, estimate of how much it would cost and timescales. Did everything he said he would, fixed my laptop, got my data, charged me a very fair price and is just an all round wonderful guy!
28-10-2022
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Nigel Stanworth
Very helpful, would recommend.
28-07-2022
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Aiden Thursby
Diagnosed my issue very fast and had my PC fixed quick.
28-06-2022
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Gillian JENNISON
Be careful, if you're elderly like me. Took my Windows 7 computer in for a minor repair and was told I need to update to Windows 10, as 7 will soon not work. Agreed, but unable to find out how to access most programmes. I rang for help, but must have been seen as a nuisance as was told I must use Utube for help and not ring him again. It seems that many people have trouble with Windows 10, and have reverted to Windows 7. I had rung him twice before for help, but on the second call he seemed pleased to help, and had suggested I called in for 30 minutes tuition. --------------------------------------------------------- Its me again two years later and im sorry to say that i left a negative review that did not give a true reflection on the services i was given which was excellent (please have a read of my previous review above the line). Computer Gentle is without doubt the best computer services company i have come across.
28-05-2022
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James Watkinson (Monarkist)
Service is immaculate they really take time and care
28-05-2022
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AJ
After my PC stopped showing a display the team quickly pointed out that the place I purchased the PC before gave me old components and built in a way that should have failed a while ago. Both the employees who were dealing with my issue came to a quick and amazing solution where I have now a better PC and love it! Thank you for being so helpful and friendly all PC purchases and components will be done through the company and I recommend those who see this to do the same.
28-05-2022
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xMotionSickness (xMotionSickness)
Words cannot express how pleased I am with the service I received at Computer Gentle. Right from the very first phone call, I was met with the expertise I so desperately needed and I knew instantly that I was in safe hands. To hear it from them that they shared an appreciation of care which reflected my own truly set my mind at ease, leaving with them my beloved bundle of joy which had made it unscathed through 6 long years of living with me!! As luck would have it, Nick specialises in custom rigs, even ones as messy as mine, and without him my PC wouldn’t have been the only thing losing its will to live! Rukun was sure to stay in contact with each new development, offering his support every step of the way, from his gentle breaking of bad news to sourcing the very best parts, tailored precisely to my needs. I can be quite the demanding customer, especially when it comes to pricey electronics, but this did not faze them in the slightest. Every part of my journey was met with perfection -- I really cannot find a bad word to say! The words helpful and friendly are barely strong enough to meet the phenomenal level of service offered here. For a genuine experience with some reliable gentlemen who go above and beyond to put their customers first, I wouldn’t recommend going anywhere else. Thanks again, fellas. I don’t know where I’d be without you.
28-05-2022
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Adaugo Onyedinma
28-05-2022
