Featured image
Property Management Companies

Complete RPI

Complete RPI is a property management company based in Woking, England. They specialize in real estate and housing services, providing comprehensive solutions to their clients. With their headquarters located in Nankeville Court, Complete RPI is committed to delivering exceptional services to property owners and tenants alike.

Introduction to Complete RPI

Complete RPI is a property management company based in Woking, England. Established in 2014, the company has quickly gained a reputation for providing exceptional services to clients in the real estate and housing industries. What sets Complete RPI apart from other property management companies is their commitment to customer satisfaction and their attention to detail.

Services & Products

Complete RPI offers a range of services to clients, including property management, property maintenance, and rental management. They also provide professional cleaning services to ensure that clients' properties are kept in pristine condition. Clients can rely on Complete RPI to handle all aspects of their property management needs, from tenant screening to rent collection.

Location

Complete RPI is located in Nankeville Court, a bustling area of Woking that is home to a variety of businesses. Clients can expect to find restaurants, cafes, and shops within walking distance of the company's headquarters. The area is well-connected to public transportation, with the Woking train station just a 10-minute walk away. There are also several bus stops in the area, including the Goldsworth Park Shops stop, which is just a 2-minute walk from the company's office.

Benefits

Clients should choose Complete RPI because of their commitment to providing exceptional services. The company takes pride in their attention to detail and their ability to deliver results that exceed clients' expectations. They are also highly responsive to clients' needs, ensuring that any issues are addressed promptly and professionally.

Good to Know

Clients should be aware that Complete RPI is a highly reputable company with a proven track record of success. They should also know that the company takes their responsibilities very seriously, and they are committed to ensuring that their clients' properties are well-managed and maintained.

Reviews

Clients have consistently praised Complete RPI for their professionalism, attention to detail, and exceptional services. Many clients have noted that the company goes above and beyond to ensure that their properties are well-maintained and that their tenants are happy. Overall, clients have been extremely satisfied with their experiences with Complete RPI.

Amenities

  • amenity
    on-site maintenance
  • amenity
    online payment system
  • amenity
    lease renewal option
  • amenity
    parking
  • amenity
    storage
  • amenity
    fitness center
  • amenity
    business center

FAQ

What types of properties do you manage?

We manage a variety of properties including residential homes, apartments, condos, and commercial properties.

How do you handle maintenance requests and repairs?

We have a dedicated maintenance team that handles all requests and repairs promptly. Tenants can submit maintenance requests online or by phone, and we prioritize urgent requests to ensure timely resolution.

What is your fee structure for property management services?

Our fee structure varies depending on the type and size of the property, as well as the specific services requested by the owner. We offer competitive rates and transparent pricing, with no hidden fees.

How do you screen and select tenants?

We have a thorough screening process that includes credit checks, background checks, income verifications, and rental history reviews. We only select tenants who meet our strict criteria and have a track record of responsible tenancy.

What is your process for handling late rent payments or evictions?

We have a strict policy regarding rent payments and follow up with tenants who are late. If necessary, we initiate the eviction process in accordance with local laws to ensure that the owner's interests are protected. We handle all aspects of the eviction process, from notices to court appearances.

Reviews

  • Aaron Lui

    The agent had provided a very good and professional support to the letting of my London property. They have done a fine video to promote the property. Recommended for letting and management as well.

    25-05-2023
  • Escape Normality

    Stop no and don’t, the worse property managers I’ve ever dealt with, they are unable to listen and done understand basics such as freedom of speech

    21-05-2023
  • Albano Pjetri

    Very disorganized and inefficient! During the tenancy they don't help fixing any existing issue in the apartment. Same thing after, they are holding up my deposit for 50gbp of rusted items that I removed (removal approved by email). Rented several apartments in London and this was by far the most incompetent agency.

    21-05-2023
  • Lawrence Chan

    Bradlee is responsible in closing and managing the tenants and us/landlord to close the deals. He provides a level of confidence for us to trust him and to ensure a completeness in the deal closure.

    21-05-2023
  • Lee Khim Song

    Jacques Smith has been supporting me extremely well. She is extremely responsive and acts very promptly on all my requests. A very capable employee whom CompleteRPI is fortunate to have.

    14-05-2023
  • Ertan Hallaç

    Excellent and professional service i have received from this company. Specialy Molly and Olivia has been very helpful to speed up procedures, looks like i will stick with them many years.

    28-04-2023
  • Craig Jones

    Seen similar reviews. With problems of getting deposits back. Nearly been two months and still haven’t received the amount of deductions, as apparently the landlord doesn’t have a time frame to agree with the amount. Never heard of this before. Also took several emails and numerous phone calls to even get a reply. Moved out of a apartment on the 27th July and still waiting. Just unprofessional and no care in the world for people waiting for their money to be returned. Can only edit this review, as it’s been 8-9 months now. No sign of any money being returned, so I wonder who has kept it? Absolutely disgraceful. Company’s should not be allowed to run this way

    28-04-2023
  • neo maxim

    28-04-2023
  • Ebony Asante

    I have had a wonderful experience with Complete RPI from the moment Molly answered the phone. Her polite and helpful mannerisms helped us tremendously in our property search. I emailed with the amazing Bradlee who went above and beyond to get our application processed immediately. Molly and Bradlee are assets within this company and I am thankful for all their support.

    28-03-2023
  • Amani Al Shehri

    I demand to be assigned to someone other than Yosra Fahmy immediately. Her unprofessionalism and incompetence have caused me immense frustration and inconvenience. She has continuously bombarded me with emails regarding an outstanding balance that has already been paid. Moreover, I applied for maintenance services due to a blocked sink, but she failed to send anyone for more than a week knowing that I am unable to use the bathroom sink!! When I reached out to her, she simply directed me to contact my property manager without providing any helpful solutions. And claimed that she was waiting for my confirmation even though she replied on the 15th that she ‘’will instruct a contractor to rectify the issue’’ This is unacceptable behaviour and I will not tolerate it any longer. I expect to be reassigned to a competent and responsible representative who can address my concerns promptly and efficiently.

    28-03-2023