Complete Care Shop
Complete Care Shop is a UK-based company that specializes in providing a wide range of healthcare and medical equipment & devices to individuals and businesses. They offer products such as model car play areas, occupational therapists, physiotherapy equipment suppliers, plywood suppliers, portable toilet suppliers, surgical products wholesalers, disability equipment suppliers, and mobility equipment suppliers. The company caters to various industries including sports & hobbies, healthcare & medicine, building & construction, and medical equipment & devices. Complete Care Shop is committed to providing high-quality products and excellent customer service to their clients.
Introduction to Complete Care Shop
Complete Care Shop is a UK-based company that has been in operation for over 20 years. The company was founded with the aim of providing quality healthcare and medical equipment to individuals, healthcare facilities, and businesses. What makes Complete Care Shop unique is their dedication to ensuring their customers receive the best products and services at affordable prices.Services & products
Complete Care Shop offers a wide range of products and services, including mobility equipment, disability aids, surgical products, and occupational therapy equipment. They also provide model car play areas, which are perfect for young children with disabilities. Additionally, they supply plywood and portable toilets to building and construction companies.Location
Complete Care Shop is located in the Walton Summit Centre in Preston, England. The area is home to a variety of businesses, including healthcare facilities, construction companies, and sports and hobbies shops. Customers can expect to find a diverse range of products and services in the area. The closest public transportation options are the Walton Summit Bus Stop (0.1 miles), the Bamber Bridge Train Station (1.5 miles), and the Preston Bus Station (4.4 miles).Benefits
Customers should choose Complete Care Shop because they offer a wide range of high-quality products and services at affordable prices. The company is dedicated to providing excellent customer service and ensuring customer satisfaction. Additionally, they have a team of experienced occupational therapists and physiotherapy equipment suppliers who can provide expert advice and assistance to customers.Good to know
Customers should be aware that Complete Care Shop is primarily an online retailer, although they do have a physical showroom in Preston. They also offer free delivery on orders over £50 and have a 14-day returns policy.Reviews
Customers have praised Complete Care Shop for their excellent customer service, high-quality products, and affordable prices. They have also been commended for their fast and efficient delivery service. Overall, customers have had positive experiences with Complete Care Shop and would recommend them to others.Amenities
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delivery service -
credit card payment
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insurance acceptance
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appointment scheduling
FAQ
Can you help with installation and maintenance of the equipment?
Yes, we can help with installation and maintenance of the equipment. Our team is trained to provide installation services and regular maintenance to ensure that the equipment is working properly and safely. We also provide repair services if needed. Please contact us for more information.Is there a fee for entry or a membership required?
No, there is no fee for entry or membership required. Our products are available for purchase online or in-store without any additional fees or requirements.What is your return policy for defective products?
We have a 30-day return policy for defective products. If you receive a defective product, please contact us immediately and we will arrange for a replacement or refund. We may require proof of purchase and/or the return of the defective product.What are your pricing options and payment methods?
We offer competitive pricing options for our products and accept various payment methods including credit/debit cards, PayPal, and bank transfers. Please visit our website or contact us for more information.What is your delivery timeline and logistics process for delivering plywood to construction sites?
As a plywood supplier, we offer timely delivery to construction sites. Our logistics process involves coordinating with the construction site to schedule a delivery time and ensuring that the plywood is safely transported. Our delivery timeline may vary depending on the location and quantity of the order. Please contact us for more information.Reviews
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Ben Boy
I wouldn't touch this company with a bargepole I waited weeks for something I never received and then had to wait again for a refund this is supposed to be a care company it's a total disgrace if you ask me never again.
19-05-2023
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John Downing-Gaines
We ordered a bed rail yesterday after using your friendly website. The process was quick, easy and uncomplicated. The bed rail arrived this morning, excellent service. The rail was easy to fit and adjust just like the description. I am looking forward to safe secure sleeping and not ending up half conscious on the cold floor anymore. Thank you and I wish you a very Happy Christmas and a Peaceful New Year. John
26-12-2022
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June Stanley
This company is unbelievable. Firstly they sent out a previously used item then after numerous calls and eventually speaking to one of three managers to complain I was assured it would be delivered on Saturday. I was told I would receive a 15% discount. I agreed to continue with the order. Here we are Saturday - it has not arrived. I called the shop speaking to the person I had previously spoken to on numerous occasions - guess what it’s not coming !!! I spoke to yet another manager and now I am waiting for refund After previously been told that my refund would take 3 - 5 working days it’s now going to be a couple of hours. The young man I have spoken to and his supervisor Vicky have the worst attitude ever. - I was made to feel that I was a bother to them. Billy one of the managers promised me the delivery today She is off spoken to another manager. I don’t know how big this company is but the number of staff that need training in customer services Complete care. More like don’t care !!
26-11-2022
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Tanya Whalen
My mam bought an airflow mattress which is not fit for purpose, this company sold her an expensive rock hard blow up mattress with no airflow movement whatsoever and won't honour a refund, appalling way to treat a care home resident ,
26-07-2022
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Helen MacBryde
Definitely use again very friendly and helpful fast delivery service
26-07-2022
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Richard Young
My bath chair battery failed after around one and a half years. Replaced promptly under guarantee. Excellent service, thank you.
26-07-2022
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Mr JG
A huge thank you to all the team at the Complete Care Shop i.e. Antonietta, Vicki, Dylan, Grace, Matt – who are all an absolute pleasure to deal with. Given that the Complete Care Shop is a mail order company online only (i.e. no showroom), this team did a sterling job in liaising with myself, their supplier, courier (DPD), Hereford depot and Preston warehouse in respect of the item that I ordered. They have been very accommodating to the justified feedback which I gave during and after the sales process. I would highly recommend the Complete Care Shop on the effort, flexibility, discretion and decorum displayed by this fantastic team!
26-07-2022
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Massreport147
Ordered from complete care in April they didn’t deliver everything saying there’s stock shortages.. we agreed to wait for a bit. After a month we thought that this is taking way too long so asked for a refund. They said they would but we are still waiting, this is a complete joke
26-06-2022
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Julie Rowlands
Not exactly 100% happy with their timing between dispatch and delivery time my order date & payment via a friend was done on 31st May 2022 I've had to phone the company quite a few times to chase it up and they still cant give me a straight answer to when its being delivered really not happy and told them I was sleeping on the floor on a mattress.
26-06-2022
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Daniel Seedhouse
Shocking customer service! Ordered an item which was then not sent and I had to chase. No response to emails and when I called it took ages for the call to be answered. Once I got through they promised dispatch in 2-3 days. 3 weeks later I called again only to be told that the item is no longer available and they would refund within 72 hours. What if I didn’t call. Were they just planning to keep my money. I will not use again!
26-05-2022
