Companion Care - Salford
Companion Care Salford provides emergency veterinarian services and pet boarding services for pets in Salford, England. Located inside Pets at Home at Regent Retail Park, they offer quality care for pets in need.
Introduction to Companion Care Salford
Companion Care Salford is a pet care company that has been in operation for several years. The company's primary purpose is to provide high-quality pet care services to pet owners in Salford and the surrounding areas. What makes this company unique is that it offers emergency veterinarian services, which means that pet owners can take their pets to the facility any time of the day or night, and they will receive the care they need.Services & Products
Companion Care Salford offers a wide range of services to pet owners, including emergency veterinarian services, pet boarding services, and pet grooming services. Customers can also purchase pet food, toys, and other pet accessories from the company.Location
Companion Care Salford is located in Regent Retail Park, inside Pets at Home, in Salford, England. The area is home to several other businesses, including restaurants, cafes, and retail stores. Customers can expect to have a pleasant experience in the area, as it is well-maintained and has a friendly atmosphere. The closest public transportation options are:- Salford Shopping Centre Bus Station - 0.4 miles
- Salford Crescent Train Station - 1.1 miles
- Langworthy Tram Stop - 1.2 miles
Benefits
Customers should choose Companion Care Salford because of the company's commitment to providing high-quality pet care services. The emergency veterinarian services are particularly beneficial, as they ensure that pets receive immediate care in emergencies. Additionally, the facility is well-equipped to handle all types of pets, and the staff members are experienced and caring.Good to know
Customers should be aware that Companion Care Salford requires all pets to be up-to-date with their vaccinations before they can be boarded or receive grooming services. Additionally, customers should book appointments for pet grooming services in advance, as the facility can get busy.Reviews
Customers have praised Companion Care Salford for its excellent pet care services. Many have noted that the staff members are caring and knowledgeable, and that the facility is well-maintained and clean. Customers have also appreciated the emergency veterinarian services, which have helped to save their pets' lives in critical situations.Amenities
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24-hour care -
on-call service
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pet-friendly facility
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online appointments
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telemedicine
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in-house lab
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surgery suite
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x-ray machine
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ultrasound
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pharmacy
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grooming services
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cage-free environment
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veterinary services
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outdoor area
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indoor area
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pick-up-drop-off services
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playtime
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socialization
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individualized attention
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specialized care
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webcam access
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training services
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treats
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toys
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blankets
FAQ
What are your hours of operation for emergency veterinary services?
Our emergency veterinary services are available 24/7, every day of the year, including weekends and holidays.Do you have on-site diagnostic equipment such as x-rays and ultrasound machines?
Yes, we have on-site diagnostic equipment that includes x-rays and ultrasound machines to aid in the diagnosis and treatment of pets.Can I tour your facility before making a reservation?
Yes, we welcome clients to tour our facility before making a reservation. Please contact us to schedule a tour.How are emergency fees calculated and what payment options are available?
Emergency fees are calculated based on the services needed for your pet. We accept a variety of payment options, including cash, credit card, and pet insurance. Payment is due at the time of service.Reviews
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D S
Pricey and service depends on who you see. However, reception staff are very helpful.
12-05-2023
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Phillip Allsop
Nothing to add
05-05-2023
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Pamela Clarke
We missed our original appointment because my cat had gone out and we couldn't find her. I was able to reschedule and managed to get a cancellation the next day which was very helpful. The vet showed a lot of care for my cat and explained all the options available to me. Overall we were very happy with the visit.
05-05-2023
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Sue Lenord
26-04-2023
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Gabrielle-angel Wilson
This is the worst vets I’ve been too! I called up (after calling 18 times and being hung up on twice) asking for an appointment to see my dogs eye as it’s infected. The rude receptionist said I would have to book an £110 “emergency appointment” on Friday (a week from now). I explained it sounded like a scam having to pay £110 for an “emergency appointment” when they weren’t seeing my dog urgently and if it sounded like an “emergency” if my dogs eye was serious I wouldn’t be happy waiting that long. Which her response was “go and see the out of hours vets then” (which is a £300 consultation fee). I then proceeded to book the appointment to then be asked to pay the appointment fee upfront? Even though they have cancelled appointments an hour before in the past? I then decided not too and go else where and the receptionist hung up on me? So rude and unprofessional! This vet service has always been poor, you can’t get through to them, they hang up on you, cancel appointments last minute. My last visit they saw my dog for 4 minutes prescribed me £90 medication without even weighing my dog!
26-04-2023
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Coral Smith
The vet (didn’t catch her name she was lovely) and vet nurse Stef were absolutely amazing with my frenchie girl! My girl needed an emergency app after severe vomiting and diarrhoea with blood early morn and I rang first thing and they seen her straight away and explained options for treatment. After a day admitted she was so much better and given a follow up vet check next day and meds and shes on the road to recovery. The level of care and compassion shown to my girly (and myself) made me feel she was really well cared for, they gave her plenty of kisses. My girly seemed to really like them as she wanted to go back in to see them on the follow up.
26-04-2023
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L Smith
Worst experience I’ve ever had with a vet. Took 3 online enquiries and 2 phone calls to even get hold of a member of staff and arrange an appointment. Vet was 45 minute late to the appointment with no update from reception. A different vet kept letting a dog approach mine despite me making it clear he’s anxious around other animals. When we were finally seen, my dog was so anxious that he was uncontrollably shaking and unable to settle. The vet then muzzled him, which made the situation worse. He has never had to be muzzled before. The vet did not complete a general check up of my dog’s health. Instead, they spent 15 minutes discussing a potential issue with his back leg. When I explained I have autism and ADHD and struggle to process verbal information, she refused to send me it in written format. She also recommended I see a different vet as she presumed I wouldn’t be able to afford treatment. When I contacted the vet she recommended, they told me the package she described didn’t exist. This cost £60 and all it did was traumatise my dog. I have called reception since to request this information - still haven’t received it a month later. Real shame as a lot of people seem to have had a positive experience here.
26-04-2023
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Emily Harman
Charges a £45 deposit to book an appointment. Unacceptable for loyal and reliable customers who have never missed an appointment. Currently looking to change vets.
26-03-2023
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Andy B
Professional and caring. Helped us through our dogs passing and made things as easy as possible.
26-03-2023
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coke Duffy
They are not professional on exporting dog, they know nothing and make my dog delay in uk and blame me!!! Never say sorry, always blame me. Let me lose my dog!!! They don't know the rules on exporting dog and they don't know to give medication in 30 isolation days. I know and I told them, they ignore my suggestion. When the dog was going to depart, they relized the rule and let my dog to isolate another 30 days, but I am going to leave because of my flight. They let me lose my dog.
26-03-2023
