Community Fibre
Community Fibre is a telecommunications company based in London, England. They specialize in providing internet services to customers through their cable network. As one of the leading cable companies in the United Kingdom, Community Fibre is committed to delivering high-quality and reliable internet services to their customers. They are dedicated to providing excellent customer service and ensuring that their customers have access to the latest technology and innovations in telecommunications.
Introduction to Community Fibre
Community Fibre is a telecommunications company based in London, England. The company was founded in 2013 with a mission to provide affordable and reliable fiber optic internet to small and medium-sized businesses in London. Community Fibre prides itself on being a socially responsible company that provides high-speed internet to underserved communities.Services & Products
Community Fibre offers a variety of internet services to small and medium-sized businesses in London. Their services include high-speed fiber optic internet, phone services, and Wi-Fi solutions. Their internet packages range from 50 Mbps to 1 Gbps, with affordable pricing plans to fit the needs of any business.Location
Community Fibre is located at 14 Grays Inn Rd in London. The area is known for its historic architecture and is home to many businesses and organizations. The closest public transportation options include Chancery Lane station (0.2 miles), Farringdon station (0.4 miles), and Holborn station (0.5 miles).Benefits
Community Fibre stands out from other internet service providers and cable companies because of its commitment to providing affordable and reliable fiber optic internet to underserved communities. They offer flexible pricing plans and excellent customer service.Good to Know
Customers should be aware that Community Fibre is primarily focused on providing services to small and medium-sized businesses in London. They do not currently offer residential internet services.Reviews
Customers have praised Community Fibre for their fast and reliable internet service, as well as their excellent customer service. Many customers have also appreciated the company's commitment to providing affordable internet to underserved communities.Amenities
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high-speed internet -
on-demand service
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dvr
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voice-over-ip
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wi-fi
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bundled services
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customer support
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technical assistance
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wifi
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cable
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fiber optic
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broadband
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mobile data
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network security
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technical support
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data backup
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online storage
FAQ
What internet speed packages do you offer?
We offer a variety of internet speed packages ranging from 50 Mbps to 1000 Mbps, depending on your needs and budget.Do you offer any special deals or promotions for new customers?
Yes, we offer special deals and promotions for new customers, including discounted rates and free installation. Please check our website or contact our customer service for more information.What packages do you offer for cable and internet services?
We offer a range of packages for cable and internet services, including standalone internet, internet and TV bundles, and phone and internet bundles. Please check our website or contact our customer service for more information.Are there any additional fees, such as installation or equipment rental?
Yes, there may be additional fees for installation and equipment rental, depending on the package you choose. However, we strive to keep our fees transparent and competitive, and we will inform you of any additional fees before you sign up for our services.What is your customer service availability and response time?
Our customer service is available 24/7, and we strive to respond to all inquiries and issues as quickly as possible. You can reach us through our website, phone, or email, and we will do our best to assist you in a timely and professional manner.Reviews
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jaime lema
Thank you community Fibre to Provided such a satisctory service and very helpful and professional.
25-05-2023
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Robert Churchill
25-05-2023
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Jenny Brown
Community fibre offer great customer service. Just renewed my contract with Pankaj who was super friendly and helpful!
25-05-2023
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Ayoub Lagilli
Exceptional service, the engineer was punctual, friendly and most importantly he got the job done.
25-05-2023
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Deano B
Jane Falcon, who dealt with my query, was clear, empathetic, honest and very easy to talk, not to mention patient in explaining and walking me through a confusing invoice! Was absolutely brilliant!!!! Thanks Jane.
25-05-2023
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Vince de Marzio
Shawn was on time, very quick, precise and explained clearly what he was gonna do and the next step.
25-05-2023
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Lukasz Kozuch
They rob me of 123£ for cancellation fee where i was told at the beginning that in case of moving the house to the area which will not be supplied by them there will not be any charge for it. So that happened i moved s house 6 months before end of the contract and they changed me that amount. They exactly know what they do as the sales people who walk around the are proposing the services saying what they want and after it you as a customer have to take responsibility for it. I send a lot of emails explaining the problem and i was just told ‘Sorry that our sales person made a mistake’ but they did not take the responsibility. Its not about the money. Its a about the rules!!! HIGHLY NO RECOMMEND!
25-05-2023
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Dylan Yoseph
Carl Lewis was helpful.
25-05-2023
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Stepping to Success The Home Of Inspiration
The Technical Support Specialist Carl, provided exceptional customer service. His customer service skills and knowledge is second to none! I called on 2 previous occasions and my issue was not dealt with. I was told that I had to wait for another appointment after having no internet connection for over 3 weeks. Carl managed to solve the problem from his end, saving resources and restoring my confidence in Community Fibre! Carl is an outstanding Technical Support Specialist who should given the responsibility to train staff so they too can reach this level of excellence!
25-05-2023
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Victoria Velkova
WHAT A DISGRACE OF A COMPANY………… if i could give 0 i would
25-05-2023
