Commercial Way Surgery at Nexus Health Group
Commercial Way Surgery at Nexus Health Group is a healthcare provider located in London, England. They specialize in general practitioners and offer a range of medical services to their patients. Their mission is to provide high-quality healthcare and medicine to the local community.
Introduction to Commercial Way Surgery at Nexus Health Group
Commercial Way Surgery at Nexus Health Group is a medical center located in London, England. The center was established with the aim of providing quality healthcare services to the residents of the area. It has a team of experienced and skilled General Practitioners who are committed to ensuring that patients receive the best possible care. The center is known for its patient-centered approach, which has helped it to build a reputation as a trusted healthcare provider in the community.Services & products
Commercial Way Surgery at Nexus Health Group offers a wide range of healthcare services to patients. These services include general medical consultations, women's health, child health, family planning, vaccinations, travel health, and chronic disease management. The center also provides access to a range of allied health services such as physiotherapy and counseling. Patients can also access online services such as booking appointments and requesting repeat prescriptions.Location
Commercial Way Surgery at Nexus Health Group is located on 109 Commercial Way, London SE15 6DB, United Kingdom. The area is primarily residential, with a mix of commercial and retail properties. Patients can expect to find a range of shops, restaurants, and cafes in the area. The nearest public transportation options are Peckham Rye Station (0.6 miles), Queens Road Peckham Station (0.7 miles), and Nunhead Station (0.9 miles).Benefits
Customers who choose Commercial Way Surgery at Nexus Health Group can benefit from the center's patient-centered approach, which focuses on building strong relationships with patients and providing them with personalized care. The center's team of General Practitioners has a wealth of experience and expertise, which allows them to provide high-quality care to patients. The center also offers a range of online services, which makes it easier for patients to access healthcare services.Good to know
Patients should be aware that Commercial Way Surgery at Nexus Health Group is a busy medical center, and wait times may be longer during peak periods. However, the center's team works hard to ensure that patients are seen in a timely manner. Patients should also be aware that the center operates a zero-tolerance policy towards violence and abuse towards its staff.Reviews
Customers have praised Commercial Way Surgery at Nexus Health Group for its friendly and helpful staff, as well as its high-quality healthcare services. Many patients have commented on the center's patient-centered approach, and how it has helped them to feel more comfortable and confident in their healthcare. Overall, customers have reported positive experiences with the center and would recommend it to others.Amenities
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appointment booking -
home visits
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wheelchair accessibility
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parking
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after hours care
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emergency care
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lab tests
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vaccinations
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blood tests
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health screenings
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prescription refills
FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at Commercial Way Surgery are highly qualified and experienced. They have all completed their medical degrees and are registered with the General Medical Council. They have a wealth of experience in treating a wide range of medical conditions and are committed to providing the highest level of care to our patients.What kind of medical services are offered at your practice?
We offer a range of medical services at Commercial Way Surgery, including general consultations, health checks, vaccinations, women's health, men's health, children's health, chronic disease management, mental health, and minor surgery. Our aim is to provide a comprehensive range of medical services to our patients in a friendly and welcoming environment.What is the process for making appointments and how long is the wait time?
To make an appointment at Commercial Way Surgery, patients can call our reception team or visit our website to book online. We aim to offer same-day appointments for urgent medical conditions, and routine appointments are usually available within a few days. Our wait times are generally very short, and we aim to provide timely and efficient medical care to all our patients.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
At Commercial Way Surgery, we are a bulk-billing practice, which means that there are no out-of-pocket expenses for our patients. We believe that every patient should have access to affordable medical care, and we are committed to providing high-quality medical services to our patients without any financial barriers.How does your practice manage referrals to specialists if needed?
If a patient requires specialist treatment, our general practitioners will provide a referral to a specialist who has expertise in the relevant area. We work closely with a network of trusted specialists in the local area, and we will ensure that our patients receive the best possible care from the most appropriate specialist. We will also follow up with our patients after their specialist appointment to ensure that they are receiving the ongoing care and support they need.Reviews
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Ella Gordon
I already knew I'd had a terrible experience at this surgery, but it's been rammed home even more now that I've moved away and am attending a different surgery. This new surgery, despite facing all the same challenges as Commercial Way and other overstretched surgeries across the country, still manage to retain their empathy and humanity, as well as an admirably high level of organisation and patient care. When I was at Commercial Way I dealt with receptionists who were at best apathetic and unhelpful, and at worst outright hostile (I swear, despite the fact I'm writing a scathing review now, that I would never be unkind or impolite enough to warrant that treatment). It was so demoralising, and meant that I found myself avoiding trying to see the doctor even when I really needed it, as a result making my problems worse. It was almost impossible to get an in-person appointment. Even when a phone call was arranged, the phone call would either never come on the appointed day, or the surgery wouldn't be able to give even a loose timeslot so that people who work full-time could have a hope of being able to answer. The doctors and nurses were genuinely nice to deal with, but there were instances of terrible negligence when it came to the care I needed towards the end of the time I was registered at the surgery. When I think about this surgery I still feel upset and angry. I didn't deserve to be treated that way when I was unwell, and I can see from the other negative reviews (some horrific stories there) that I'm not alone. It is absolutely unacceptable and needs to be sorted out.
26-01-2023
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semih kerem
They have improved since my last review, it's easier now to get an appointment. The secretarys are polite, they were never a problem anyway.
26-01-2023
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Lusia Ohanian
Flipping lazy people. I was on the phone the whole day and every time they pick up my phone call, they cut me off straight away. DISGUSTING. If you’re not happy to work or help then don’t work in GP!!!!!!
26-01-2023
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Shantanu Kumar
After covid, the service has gone really downhill. No GP appointments are available most of the time. Worth closing this GP practise and using money in any other part of NHS.
26-10-2022
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Kathleen Stanfield
Receptionists are lovely and much better than nexus used to have can't say much for the emotional ethics of the doctors though left with a really sarcastic, demeaning and unprofessional comment and I know from past visits that your last health record shows up and mine was dealing with my mental health and I have major respect for all medical practices and perfectionist but felt like he had no respect for me wow place is really gone down hill I will give it one more try and if they still treat patients in the same demeanor I will change practice because I excepted that there was nothing that you could do for me that's not a problem but that's no way to talk to anyone and that's my frist time revisiting since lock down I was in the Aylesbury practice for 15 years I moved locally to this one and feel generally mistreated and it's so sad because you looked after my dad for years before he passed and now as a young adult trying to look after my own health you make me feel socially exiled to really on you to do the same for myself.
26-10-2022
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Jody aServiceAngel
26-10-2022
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Lianne Joseph
Exceptional and professional service received from all of the admin staff at the commercial way practise. Joy, was able to help solve many of my issues. Helping to reduce my anxiety levels. Quickly seen by the practice nurse. Only had to wait 24hrs! Overall a positive experience was had. Thank you...
26-09-2022
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alessandro spitaleri
An absolute disgrace of service!!!
26-08-2022
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Brenda Palmer
I am sorry to read the poor reviews of this surgery. I think its always useful to write a positive review as well I am a new patient and very satisfied with the phone service I had on Friday and today. i know the waiting times can be a bit long on the phones. i must congratulate Patricia she was super helpful very bubbly and professional, she made we feel so relaxed on the phone. Well done! Patricia for being so caring and helpful to someone you have never met! bless you and this practice Brenda x
26-07-2022
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Gary Bond
I have always been satisfied with the medical care at this surgery and the knowledge of the doctors. My regular doctor is Doctor Murphy and he is an excellent doctor. It's obvious that he has years of experience. Each time I've met with him I have found him to be very reassuring and detailed in his explanation of things. There was a particular health concern that I had recently that I was especially worried about. He called me and put my mind at rest about things and I was personally very grateful to him for that. I've been grateful to the other doctors that I've met over the years as well. They've also been very helpful too. Reception staff that I met were helpful too.
26-07-2022
