Colwyn Fireplace Centre Ltd
Colwyn Fireplace Centre Ltd is a company based in Colwyn Bay, Wales. They specialize in providing gas logs to their customers and are known for their expertise in the building and construction industry. With a commitment to quality and customer satisfaction, Colwyn Fireplace Centre Ltd is a trusted supplier for those in need of gas logs and related products.
Introduction to Colwyn Fireplace Centre Ltd
Colwyn Fireplace Centre Ltd has been serving customers in the UK for over 30 years. The company was founded with the aim of providing high-quality fireplaces and stoves to customers. What sets this company apart from others in the industry is their commitment to customer satisfaction and their expertise in the field.Services & products
Colwyn Fireplace Centre Ltd offers a wide range of services to customers. They specialize in the installation of gas logs and fireplaces. They also offer chimney sweeping, repair, and maintenance services. Customers can find a variety of products in their showroom, including wood-burning stoves, gas fireplaces, and electric fireplaces.Location
Colwyn Fireplace Centre Ltd is located in Rhos on Sea, Colwyn Bay, in Wales. The area is known for its beautiful scenery and historic buildings. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The company is located near several public transportation options, including the Colwyn Bay train station, which is 1.5 miles away, the Colwyn Bay bus station, which is 0.5 miles away, and the Rhos on Sea train station, which is 0.8 miles away.Benefits
Customers should choose Colwyn Fireplace Centre Ltd because of their commitment to customer satisfaction. The company has a team of experts who are dedicated to providing high-quality service to customers. They offer a wide range of products and services, which means customers can find everything they need in one place. The company also offers competitive pricing, making it an affordable option for customers.Good to know
Customers should be aware that Colwyn Fireplace Centre Ltd is a specialist in gas logs suppliers and building and construction. They have a team of experts who are knowledgeable about the industry and can provide customers with the information they need to make informed decisions about their purchases.Reviews
Customers have praised Colwyn Fireplace Centre Ltd for their excellent customer service and high-quality products. They appreciate the company's expertise in the field and their commitment to customer satisfaction. Customers have also noted that the company offers competitive pricing, making it an affordable option for those looking to purchase a fireplace or stove.Amenities
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delivery -
installation
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showroom
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fireplace inserts
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remote control
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vent-free
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natural gas
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propane
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fireplace accessories
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customization
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warranty
FAQ
What types of gas logs do you offer and what are the differences between them?
We offer a variety of gas logs, including ceramic, refractory, and vented logs. Ceramic logs are made from ceramic fiber and provide a realistic look. Refractory logs are made from a high-temperature ceramic material and provide a more detailed, realistic look. Vented logs require a chimney or venting system to release the fumes, while vent-free logs do not.Can you provide installation services for the gas logs you sell?
Yes, we offer installation services for all the gas logs we sell. Our team of professionals will ensure that your gas logs are installed correctly and safely.What is the warranty for your gas logs and what does it cover?
Our gas logs come with a manufacturer's warranty, which varies depending on the brand and type of log. Generally, the warranty covers defects in materials and workmanship. We can provide you with specific information about the warranty for the gas logs you are interested in purchasing.Do you offer any customization options for your gas logs, such as size or design?
Yes, we offer customization options for some of our gas logs, including size and design. We can work with you to create a custom look that fits your specific needs and preferences.How can I safely maintain and clean my gas logs to ensure their longevity?
To maintain and clean your gas logs, it is important to follow the manufacturer's instructions. Generally, you should avoid using harsh chemicals and abrasive cleaners, as these can damage the logs. Instead, use a soft cloth and mild soap and water to clean the logs. It is also important to have your gas logs inspected and serviced regularly by a professional to ensure that they are functioning properly and safely.Reviews
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Bryan Jones
Would recommend Colwyn Fireplace Centre, everything good from start to finish. Installation very straightforward.
14-05-2023
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Pauline Williams
Really happy with our stove, fitters were quick, very efficient and very pleasant. Would recommend.
28-04-2023
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Julie Pearse
Had quite a long wait for the fire and fireplace due to manufacturing problems. But it was so worth the wait! Looks beautiful and works well. The shop staff deserve 5 stars for their friendly, helpful service and the fitters also deserve 5 stars for delivering what they promised, including very tidy clean work.
28-04-2023
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Olwen Payne
Great and efficient experience!
28-04-2023
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D N
Could not recommend this company after having a survey by Doug in 2019 and ordering a gas fire and surround to be fitted by them. Came to fit the surround and Gas fire and the gas safe engineer said the chimney wasn't suitable and location of propane gas bottles, they left and never came in contact again and never repaid installation fee, always found them argumentative and referring to their small print when trying to find a resolution . Our mistake was to pay them in full the day before the installation. CG. Further to your reply I will be in contact to discuss, let's hope we can find a resolution in refunding the installation fee.
28-02-2023
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Tracy Langley
Friendly helpful staff with good product knowledge. Fire was fitted in a professional manner at a time to suit us. All staff were courteous. We’re very pleased with the result.
28-02-2023
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paul jones
Steven was excellent giving us a great product professionally fitted. Even helped us out on a problem we had next day with another issue which had nothing to do with this great company. Thank you also to the office staff who went "above and beyond" to help. best wishes peter & eleanor
28-11-2022
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Gary Capps
A truly great business to deal with. I spoke to the team for advice on a new log burner and flue lining kit and with their vast knowledge and experience I had all the information I required. Just a few days later a delivery arrived with all of the equipment I needed. We are now toasty warm and very happy. I would highly recommend dealing with Richard and the team.
28-11-2022
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Matt Bestall
We love our new multi burning stove. Good price. Really good installation team and a Great service throughout. Would defo recommend.
28-11-2022
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stuart smith
These guys are fantastic, simple as that. We had originally contacted another company to help fit a fire at our flat, but they looked at the job and simply said 'oh, that fire won't go in there', laughed and didn't offer any other advice. We went into the Colwyn Fireplace showroom and spoke with Rachel, who couldn't have been more helpful. She new exactly what she was talking about, advised us on the perfect fire for us (not just the most expensive) and what surround would match best. After a few days we decided on what combination of fire and surround we wanted and booked a date for them to be fitted. A few emails later between us and Charlotte, who was also incredibly helpful, we booked a date. The guys who fitted the surround and fire did an amazing job and as you can see from the pictures, it looks absolutely stunning. We can't recommend these guys enough, they are excellent at what they do, friendly and professional. Stu & Helen (Rhos-on-Sea)
28-10-2022
