Collett's Models
Collett's Models is a company specializing in model shops and model train stores. They offer a wide range of products for those interested in sports and hobbies. With a focus on quality and customer satisfaction, Collett's Models is dedicated to providing the best shopping experience for their customers.
Introduction to Collett's Models
Collett's Models is a model shop located in Exmouth, England. Established in the early 2000s, the company has become a go-to destination for model train enthusiasts and hobbyists. The store prides itself on its vast selection of high-quality products and exceptional customer service. What sets Collett's Models apart from other model train stores is its knowledgeable staff who are passionate about the hobby and always willing to assist customers.Services & Products
Collett's Models offers a wide range of products for hobbyists, including model trains, railway accessories, scenery, and figures. Customers can also purchase model kits, from classic cars to military vehicles, and a variety of other hobbyist items. The store also offers a range of services, including repairs and customizations for all types of models.Location
Located on Albion Street in Exmouth, Collett's Models is situated in a bustling area filled with shops and restaurants. The area is well-connected with public transportation options, including the Exmouth train station, which is just a short walk away. The nearest bus stops are Rolle Street, Victoria Road, and The Strand, all located within a 5-minute walk of the store.Benefits
Customers should choose Collett's Models because of their excellent customer service and vast selection of high-quality products. The knowledgeable staff is always willing to assist customers with any questions or concerns they may have. The store also offers competitive pricing and a loyalty program for repeat customers.Good to Know
Customers should be aware that Collett's Models is a specialty store catering to hobbyists and may not have the same range of products as larger chain stores. However, the store can order in any products that they do not currently have in stock.Reviews
Customers have consistently praised Collett's Models for its exceptional customer service, vast selection of products, and knowledgeable staff. Many customers have also mentioned that the store has a welcoming atmosphere and is a great place to visit for hobbyists and enthusiasts alike.FAQ
Are there opportunities for customers to participate in model train events or clubs?
Yes, we have a dedicated club that meets regularly to discuss all things model trains. We also participate in various model train events throughout the year, including exhibitions and competitions. You can find more information about our club and upcoming events on our website or by contacting us directly.Do you offer competitive pricing for model train products and services?
Yes, we strive to offer our customers the most competitive pricing possible for all model train products and services. We also offer regular promotions and discounts on select items. If you find a lower price elsewhere, please let us know and we will do our best to match or beat it.Can you assist me with model assembly and repair?
Absolutely. Our experienced staff are always on hand to assist with any model assembly or repair needs you may have. We also offer workshops and classes to help you learn how to assemble and repair models yourself. Please contact us for more information on our services.What is your return policy on model kits?
We accept returns on model kits within 30 days of purchase, provided they are in their original packaging and have not been opened or assembled. If you have any issues with a model kit that you have purchased from us, please contact us and we will do our best to resolve the issue.Do you have any upcoming workshops or events for model enthusiasts?
Yes, we regularly host workshops and events for model enthusiasts, including classes on model assembly and repair, as well as exhibitions and competitions. You can find more information about our upcoming events on our website or by contacting us directly. We are always looking for ways to engage with our customers and provide them with the latest information and resources on model trains.Reviews
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Simon SixtySix
Fantastic model shop with a wide range of items and Leigh is very friendly & helpful- always love visiting when I'm in Devon!
19-05-2023
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Peter Hann
Amazing service, amazing prices.
26-01-2023
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Nigel Faulkner
Great service great price and well packaged and tracked highly recommended
26-12-2022
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Iain Davies
Very well stocked model shop, not that big but crammed full of goodies!!
26-12-2022
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Steve Pickett
26-10-2022
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sean stanley
Good service. Decent chap.
26-10-2022
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Chris Chris
Very rude customer service both on the phone and in emails. Customer happy that loco arrived damage???🤨
26-09-2022
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Alex Hopkins
Great knowledge, friendly face, lots of stock finally found my dads old loco he had as a kid for a great price (86 Peter pan)
26-08-2022
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Cameron Allen
Absolutely amazing experience, would highly recommended this retailer. Loco arrived with a small amount of damage and a replacement was organised and sent out as soon as possible. Leigh went above and beyond with the customer service and will definitely be shopping here again.
26-07-2022
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Melvin Broad
It's not a big shop, but it is crammed full with lots of choices for the enthusiastic modellers. Helpful friendly staff and really competitive prices. Thumbs up from me 👍
26-06-2022
