CollectPlus Head Office
CollectPlus Head Office is a company based in Hatfield, England. They specialize in Business Centers, Business To Business Services, Call Centers, Jobs & Education, and Telecommunications.
Introduction to CollectPlus Head Office
CollectPlus Head Office is a UK-based company that was established in 2009. The company's main purpose is to provide convenient parcel delivery and return services for both businesses and individuals. What makes CollectPlus unique is that it has partnered with over 3500 local convenience stores and petrol stations across the UK, making it easy for customers to drop off and collect their parcels at a time and location that suits them.Services & products
CollectPlus offers a range of services including parcel delivery, parcel returns, and click and collect services. Customers can send and receive parcels to and from any UK address, as well as return items to various retailers. Additionally, the company offers a click and collect service which allows customers to pick up their online purchases from a CollectPlus store.Location
The CollectPlus Head Office is located in Hatfield Business Park, which is a modern business center situated in the town of Hatfield, England. The area is home to a range of businesses including technology companies, pharmaceutical companies, and retail businesses. Visitors to the area can expect to experience a modern and vibrant atmosphere. The closest public transportation options to the Head Office are: Hatfield Train Station (1.5 miles), Hatfield Bus Station (1.3 miles), and St Albans Train Station (4.5 miles).Benefits
One of the main benefits of using CollectPlus is the convenience it offers. Customers can drop off and collect their parcels at a time and location that suits them. Additionally, the company has partnered with a large number of retailers, making it easy for customers to return their items. CollectPlus also offers competitive pricing and excellent customer service.Good to know
Customers should be aware that the services offered by CollectPlus are only available within the UK. Additionally, the company has a weight limit of 10kg for parcels.Reviews
Customers have praised CollectPlus for its convenience and ease of use. Many have also noted the company's competitive pricing and excellent customer service. However, some customers have expressed frustration with long waiting times at busy collection points.Amenities
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computer -
printer
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internet access
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workspace
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office supplies
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business software
FAQ
What types of office spaces do you offer?
We offer a variety of office spaces, including private offices, coworking spaces, and meeting rooms. Our office spaces are designed to meet the needs of businesses of all sizes and can be customized to fit your specific requirements.Do you offer virtual office services?
Yes, we offer virtual office services, including mail handling, telephone answering, and virtual office addresses. Our virtual office services are designed to provide you with a professional image and help you save money on office expenses.How do you ensure the security and privacy of customer information during interactions with agents?
We take the security and privacy of customer information very seriously. We have strict policies and procedures in place to ensure that all customer information is protected. Our agents are trained to follow these policies and procedures at all times, and we use secure communication channels to transmit customer information.What are your core services and how can they benefit my business?
Our core services include office spaces, virtual office services, call center services, and telecommunications services. These services can benefit your business by providing you with a professional image, helping you save money on office expenses, and improving your communication and customer service capabilities.How do you ensure the confidentiality and security of our sensitive information?
We have strict policies and procedures in place to ensure the confidentiality and security of all sensitive information. Our facilities are equipped with state-of-the-art security systems, and our staff is trained to follow strict security protocols. We also use secure communication channels to transmit sensitive information.Reviews
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Kieron Vernon
Dropped two parcels off for FedEx to collect at Krish Food and Wine, Coventry. Staff scanned them and gave me the receipt and that was the last time I saw the parcels. FedEx have confirmed that they received no booking for them to go and collect the items. This is the responsibility of the staff at the Collect+ point to book with the courier for them to come and collect them after you drop them off there. The receipt they give you is only proof that you have dropped them off and nothing more. As such I cannot even claim compensation for the items because the courier never even received them. Keep getting told by Collect+ that it is not their responsibility and to contact the courier, but the courier cannot do anything if the staff at the Collect+ point never bothered to book them to come and collect! It is a failure by the Collect+ service to fulfil their duties with the goods entrusted to them. Appalling company to deal with because they are almost impossible to contact. No email contact, their website form just sends out automated responses which you cannot reply to and even on TrustPilot they provide a false email address as a contact (emails sent to the address are returned as no such address found).
18-02-2023
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O
18-10-2022
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Jessica Callow
18-09-2022
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janet ryder
Still waiting for my package to be delivered?! Small box but being held up due to hot weather condition- that was last week taking over a week to deliver- terrible service
18-08-2022
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Nadezda Teivane
absolutely terrible! wasited nearly 8 hours over 6 sessions over 2 weeks to get my parcel sorted. kept being made promises that would be failed to deliver by various managers. to be told today that I haven't spoken to a manager previously yet!! avoid at all cost. customer service hardly speak English, do not read your messaged do not make notes on your case as you will be repeating yourself over and over again.
18-07-2022
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Tracey Hyland
What an incompetent company ….4 days of going backwards and forwards to the pickup point…numerous phone calls with people you can barely understand…and then being told it was all my fault is not the way to conduct their business……Take my advise and steer clear, they don’t even deserve the one star I’ve had to give
18-07-2022
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George Manhire
Notified parcel is at shop for collection. Leave work in n lunch break to be told it's not arrived at shop. Do you see why this could cause an issue for people. Shows a company that doesn't care. That simple. Otherwise you would be told when it's there. If I see collectionplus in anything I'll avoid. Hopefully sellers will too.
18-06-2022
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Jack Viera
Absolutely rubbish service from Collectplus. Would give zero stars but cant. Purchased an item which was being delivered by Collect Plus, which they then lost Made a complaint directly and via Resolvr, both were ignored. Use at your own risk!
18-06-2022
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Rokas Barsciauskas
Worst service ever. Lost money. They lost me parcal and refused to refund me not iven for it but and for service. Never ever using collectplus or yodale services and not recommend any one. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
18-06-2022
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niroshini karunathilaka
18-06-2022
