Coleshill Post Office
Coleshill Post Office is a post office located in Coleshill, Birmingham, England. They offer a range of postal services to the public, including sending and receiving mail and packages. Coleshill Post Office is committed to serving the community and contributing to the public sector and society as a whole.
Introduction to Coleshill Post Office
Coleshill Post Office has been serving the community since 1910, providing essential services to the public. The company is unique because it has a long-standing history of serving the area, and it has managed to maintain its quality of service over the years. The post office is more than just a place to send and receive mail; it is a hub for the community, providing a range of services to meet the needs of the local population.Services & products
Coleshill Post Office offers a wide range of services, including postal services, banking services, travel insurance, and currency exchange. Customers can also purchase stationary, greeting cards, and other gift items. Additionally, the post office offers passport services and identity verification services.Location
Coleshill is a small town located in the North Warwickshire district of Warwickshire, England. The town is home to a variety of businesses, including shops, restaurants, and local markets. Coleshill Post Office is centrally located on High Street, making it easily accessible for customers. The nearest public transportation options include Coleshill Parkway railway station, Coleshill bus station, and the Birmingham Airport, all of which are within a 5-mile radius from the post office.Benefits
Customers should choose Coleshill Post Office over other companies in the industry because of its long-standing reputation for providing quality service. The post office offers a wide range of services, making it a one-stop-shop for customers' needs. Additionally, the staff is knowledgeable and friendly, providing excellent customer service.Good to know
Customers should be aware that the post office has limited hours of operation on weekends and holidays. Additionally, parking can be difficult to find during peak hours.Reviews
Customers have praised Coleshill Post Office for its friendly staff and efficient service. Many customers appreciate the convenience of having a range of services offered in one location. However, some customers have noted that the post office can be crowded during peak hours, leading to longer wait times.Amenities
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wi-fi -
postal boxes
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atm
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stamps
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postcards
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packaging
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delivery services
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printing services
FAQ
What are the opening hours of your post office?
Our post office is open from 9am to 5:30pm Monday to Friday, and from 9am to 12:30pm on Saturdays.What services do you provide at your post office?
We provide a range of services at our post office, including sending and receiving mail and parcels, purchasing postage stamps, and accessing a range of banking services.Can I track my packages through your post office?
Yes, we offer package tracking services for both domestic and international packages.What are your postage rates for domestic and international mail?
Our postage rates vary based on the weight and destination of the mail or package. We recommend checking our website or visiting our post office for more information.Do you offer any discounts or special services for businesses that use your post office?
Yes, we offer a range of services and discounts for businesses that use our post office regularly. Please contact us for more information about our business services.Reviews
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Gillian Noble
Always polite, helpful, professional & charming - some customers can be difficult…
26-05-2022
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steve lile
Staff always happy to help and professional smart and kind. Excellent service.
26-05-2022
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Jane Shuker
I felt I must right a review as I use Coleshill Post Office on a fairly regular basic. I have always found the staff very helpful & friendly. For example I telephoned this morning & spoke to Laura asking about the dimensions of a medium parcel & how long signed for was taking at the present time. Later I went into the Post Office to post my parcel there was a long queue with one position taken up with a gentleman with three bags of parcels. Even though the girls were under pressure when I was served Natalie was very friendly & helpful. I would say, with customer service, what you put in attitude wise you normally get back. I can only speak as I find.
26-05-2021
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R.Davis02
26-05-2021
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Tito England
This post office has the rudest, most arrogant, argumentative staff I have ever come across. Hilariously I saw a sign today telling customers to respect post office staff. It's a shame there isn't a sign behind the counter telling staff to respect customers. They treat you and your complaint with utter contempt. I will never use this branch again. I send a few parcels each year over to an American friend, which costs me into the hundreds of pounds, when added up. I will now be looking at using an alternative carrier. Honestly? They don't deserve our custom.
26-05-2020
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Dan H
26-05-2020
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Tony Doyle
Very rude staff sack the lot of them
26-05-2019
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Mandy P
.I have visited this post office on at least 4 occasions in the past 6 weeks or so. I have found the staff very rude on every occasion.I was told more than once that the only way to send a parcel or package signed for is special delivery which is more expensive.However on asking further questions on other options i was told there is a normal signed for service . This in itself is not the nature of my complaint. The staff chat amongst themselves and you feel like you are the bystander not the customer. The fact that I am on the other side of the counter is a very clear sign that I am the customer waiting for service. It is NOT acceptable to be spoken to as a customer without even a please or a thank you. It makes me feel like I should apologize for every visit i make there as though it is an inconvenience to your staff. My suggestion would be to send them on customer service training
26-05-2019
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Mr J
Very poor service ,staff changed with poor attitude and Disgraceful customer Service .Sent item Special Delivery Saying Guaranteed Next day 1pm and still not received after online checking .Stephanie was most Arrogant and rude at which point i terminated the call around 2.50pm on Monday 31st July .Also i personally Went in a spoke to the so called ! branch manger Joe Tew who simply said when you send an item special delivery noting we can do to check and raised hands in air .Handed me a claim form without even checking ,so hence i made a formal investigation and complaint to Post office HEAD OFFICE .No customer service skills and totally unprofessional .To this end IS THE POST OFFICE RESPONSIBILITY WE PAID OVER £6.25 EACH TO SENT IMPORTANT LETTER AND DOCUMENT SO YOU COULD AT LEAST CHECK THE SYSTEM IN PARTICULAR WHEN YOU WERE CLEARLY TOLD THE TRACKING INFO I RECEIVED ONLINE.I would definitely not recommend or be using there so called services in future regards Shaun.
26-05-2018
