Colchester Post Office
Colchester Post Office is a government office located in Colchester, England. It is situated in the Shopping Centre on Culver Walk, Lion Walk. The company operates within the public sector and is committed to serving society.
Introduction to Colchester Post Office
Colchester Post Office is a government-owned company that has been serving the community for many years. Their main purpose is to provide postal services and government-related services to the public. The company has a rich history and is known for its reliability and efficiency in delivering services. What makes this company unique is their commitment to the community they serve.Services & products
Colchester Post Office offers a wide range of services and products, including postal services, government-related services, financial services, travel services, and much more. Customers can buy stamps, send and receive letters and parcels, apply for passports, pay bills, and access a range of financial services, including insurance and banking.Location
Colchester Post Office is located in the heart of Colchester's shopping center, at 19 Culver Walk, Lion Walk, Colchester CO1 1DF, United Kingdom. The area is bustling with activity, and customers can expect to find a variety of businesses, including retail stores, cafes, and restaurants. The location is easily accessible by public transportation. The three closest public transportation options are Colchester Town Station (0.2 miles), Colchester Bus Station (0.3 miles), and Colchester North Station (1.1 miles).Benefits
Customers can choose Colchester Post Office because of their commitment to providing excellent customer service. The company has a team of knowledgeable and friendly staff who are always willing to help customers with their needs. In addition, the company offers a range of products and services that are tailored to meet the needs of the community.Good to know
Customers should be aware that Colchester Post Office has limited operating hours on weekends and holidays. It is recommended that customers check the company's website or call ahead of time to confirm operating hours.Reviews
Customers have praised Colchester Post Office for their friendly and efficient service. Many have commented on the knowledgeable staff and the range of services and products offered by the company. Overall, customers have had a positive experience with Colchester Post Office.Amenities
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parking -
wheelchair access
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public transportation
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online services
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security
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copy machine
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fax machine
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wi-fi
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public restrooms
FAQ
What services does your government office provide to the public?
We are not a government office, but a post office. We offer a variety of postal services such as sending letters and packages, selling stamps, and providing PO Box rentals. We also offer some government-related services like passport applications and driver's license renewals.How can I access information about your government office and its functions?
As mentioned before, we are a post office and not a government office. However, you can visit our website or come into our location to learn more about the services we offer and our hours of operation.What are the requirements for obtaining a government-issued ID or document?
We do not issue government-issued IDs or documents at our post office. You would need to visit the appropriate government office, such as the DMV or passport agency, to obtain those documents. The requirements vary depending on the type of ID or document you need, so we recommend checking the government office's website beforehand.How are public funds allocated and managed by your government office?
As previously stated, we are not a government office. We are a post office that is run by a private company. We do not receive public funds and are responsible for managing our own finances.What is your government office's protocol for handling complaints or grievances from the public?
Since we are not a government office, we do not have a specific protocol for handling complaints or grievances from the public. However, we strive to provide excellent customer service and will do our best to address any concerns or issues that may arise. Customers can speak with a manager or file a complaint on our website if necessary.Reviews
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D ASB
Long queues and only 1 person at the till on a Friday. Clearly our time is totally unimportant!
21-05-2023
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Jodie Evans
Rude staff
28-04-2023
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Aruna Jagroep
I was refused service. 10 minutes before closing I arrived to post a package. I needed an envelope. I was told by a kind lady I had 10 minutes and had to get envelope and pay for it in WHsmith section. I did this within a couple of minutes. I returned, filled envelope and started writing address. The lady left and her colleague, skinny, shaven head man, meanwhile started serving a gentleman who arrived in a hurry. As he was serving this customer, he leant towards me and said, it takes too long. You can come back tomorrow. I said 'but I am writing the address now'. No, it is taking too long, you can come back tomorrow. 'but I am writing the address!' 'No come back tomorrow'. I packed my things and left - he was still talking to the customer that arrived after me.
28-03-2023
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Ela Ela
After wating 2o minutes in the queue I,said hi to the guy but he Ignored me . Secondly my bank card declined when I tried to deposit money into my accountfor some reason, but the the guy didn't allow me to try again.
28-03-2023
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Y
Not fit for the purpose at all. Too small and short staffed.
28-03-2023
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Tanya Williams
Very poor my mum asked for the check and sign . He just gave the forms and said we don’t do a check and sign service. My mum is 70 and dyslexic and would of liked a more understanding to help her . Rude staff , nasty attitude
28-03-2023
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Joanne nightingale
A huge thanks to Dan M at the Colchester main post office today. There was a huge queue and just him! He multi tasked, he was polite and courteous to customers whilst under enormous pressure. Never be rude to the staff who actually turn up! Thank you Dan, what an asset to the Post Office you are - I hope you got to eat your lunch! Especially as I found out you’re diabetic. Look after your staff better Post Office!
28-01-2023
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Ban
It was a quick service! Not used to self service checkout at the post office but the staff were helpful.
28-12-2022
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Lucas Carroll
The staff at this post office are phenomenal. In particular, Dan, whizzing around doing the job of 3 people all whilst filled with Christmas cheer!
28-12-2022
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S Johnson
I've never been humbled so quickly
28-11-2022
