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Public Saunas, Sauna Stores, Hot Tub Repair Services

Colchester Hot Tubs

Colchester Hot Tubs is a company based in Colchester, England that specializes in hot tub repair services. They also offer public saunas and have a sauna store. In addition, they are involved in building and construction projects and work with the public sector and society. Colchester Hot Tubs also has a shop for shopping needs.

Introduction to Colchester Hot Tubs

Colchester Hot Tubs is a company based in Colchester, England. The company was founded with the purpose of providing high-quality hot tub repair services to customers in the area. What sets Colchester Hot Tubs apart from other companies in the same industry is their commitment to customer satisfaction and their attention to detail.

Services & products

Colchester Hot Tubs offers a variety of services, including hot tub repair, installation, and maintenance. They also sell a range of hot tub products, such as chemicals, filters, and covers. In addition to hot tubs, the company also offers public saunas and sauna stores.

Location

Colchester Hot Tubs is located in a quiet residential area in Colchester. The area is primarily made up of residential homes and small businesses. Customers can expect to experience a peaceful and relaxing environment when visiting the company. The closest public transportation options are the Colchester Town Train Station (1.5 miles), the Colchester Bus Station (1.8 miles), and the Colchester Hythe Train Station (2 miles).

Benefits

Customers should choose Colchester Hot Tubs because of their expertise in the hot tub industry and their dedication to customer satisfaction. The company's experienced technicians are able to quickly diagnose and repair any issues with hot tubs, ensuring that customers are able to enjoy their hot tubs as soon as possible.

Good to know

Customers should be aware that Colchester Hot Tubs is primarily focused on providing repair and maintenance services. While they do offer a range of hot tub products, their main focus is on ensuring that customers' hot tubs are in good working order.

Reviews

Customers have praised Colchester Hot Tubs for their excellent customer service and their ability to quickly and efficiently repair hot tubs. Many customers have commented on the company's attention to detail and their commitment to ensuring that customers are completely satisfied with their services.

FAQ

What types of saunas do you sell?

We sell a variety of saunas including traditional Finnish saunas, infrared saunas, outdoor saunas, and custom-built saunas to fit your specific needs and preferences.

What is the warranty on your saunas?

We offer a comprehensive warranty on all of our saunas, which typically includes a lifetime warranty on the sauna's structure and a multi-year warranty on the heating elements and other components. Our warranty varies depending on the specific model and manufacturer, but we always make sure to provide our customers with the best possible coverage.

What amenities are included with admission to the public sauna, such as towels or robes?

We provide towels and robes for our customers to use during their time at our public sauna. We also offer other amenities such as shower facilities, changing rooms, and refreshments for purchase.

Do you offer emergency repair services?

Yes, we offer emergency repair services for our customers. We understand that unexpected issues can arise, and we strive to provide prompt and efficient repair services to get your sauna back up and running as soon as possible.

How long does it typically take to complete a repair?

The length of time it takes to complete a repair varies depending on the extent of the damage and the specific components that need to be repaired or replaced. Our experienced technicians will be able to assess the situation and provide you with an estimate of the repair time before beginning any work. We always aim to complete repairs as quickly as possible without compromising on quality.

Reviews

  • Henry

    Hired a hot tub for a weekend with friends - would definitely recommend. Great communication throughout and Alan was very friendly when setting up for us.

    28-09-2022
  • Tara Carter

    Can’t fault the amazing service from Phil & Alan. Excellent communication when booking and for set up, brilliant clean pool with a super friendly and professional set up service - totally hassle free! The team were excellent and got a small issue with our pool sorted immediately with no fuss. All the chemicals and everything you need for a great time (speaker, disco light etc) are included and in great condition, as well as super clear instructions on when and how to use chemicals! Will definitely book again, and our friends were so impressed they have booked too! Very happy!!

    28-08-2022
  • Lisa Blackburn

    Fantastic service from start to finish. Really quick and easy set up and take down. Hot tub was in perfect condition and super clean. Great value as well

    28-05-2022
  • Helen Wright

    We had such a great experience with Colchester Hot Tubs. First time for us but it couldn't have gone any smoother; Stacey's customer service is phenomenal, she goes above and beyond. We really enjoyed our family time in the tub, the kids thought it was amazing and we can't wait to book again soon!

    28-05-2022
  • Julie Thorn

    Absolutely amazing experience stacey and her team are fabulous great communication always get back to you via email or Instagram the set up is very straight forward we hired a small tub with the extra cup holders led light speaker and gazebo everything is explained at set up and instructions are written down absolutely loved it used day and night, I found it totally relaxing and helped me sleep!! fun was had by us all would totally recommend and you won't regret it so book now!!

    28-05-2022
  • Polly

    Start to finish, Colchester Hot Tubs have been fantastic! Communication has been brilliant from the beginning. Stacey is so lovely; she's polite, quick to respond to queries and a pleasure to deal with. The set up was super quick and easy. I was a bit nervous about the chemical part of the hire but I was quickly put at ease with a thorough yet simple demo which was easy to follow. So friendly yet professional! I have no hesitation in recommending Colchester Hot Tubs and will most definitely be hiring a tub from them in the future! Thank you so much guys!

    28-05-2022
  • Diana Warren

    Amazing service from start to finish 🀩 Stacey was super patient at set up, having a tap gadget to fit most every tap 😲. She was at the end of the phone if any queries, and checked in on us the day before collection. The Hot Tub itself was awesome 🀩 clean, well maintained and spacious 😁. We were shown and told how to maintain the tub over the weekend and we're also given a handy list of instructions 😊 Can't recommend high enough 🀩 planning our next reason to hire πŸ˜‰

    28-05-2021
  • Holly Green

    Excellent service and Stacey is always on the end of the phone to answer any questions. Would highly recommend πŸ‘Œ

    28-05-2021
  • Clare Collier

    Great service! Highly recommend & super friendly. I will certainly be using them again later on in the year to enjoy some outside time with friends & family.

    28-05-2021
  • Beth Shiell

    Amazing service, communication and delivery going above and beyond all expectations! Stacey was helpful throughout and reassuring that she was at the end of the phone with any problems or concerns. She was amazing at helping me achieve a great surprise birthday treat for my partner, which he loved. Products are superb, and service was fully covid friendly. Would recommend to all!! Loved it!!

    28-05-2021