Colchester Borough Council
Colchester Borough Council is a local government office located in Colchester, England. They provide a range of services including tax departments and city, federal, and local government offices. The council is committed to serving the public sector and society, striving to improve the lives of those in the community.
Introduction to Colchester Borough Council
Colchester Borough Council is a local government office located in Colchester, England. The council's purpose is to serve the community by providing essential services and managing local affairs. The council has a long history dating back to the 12th century and is unique in that it is one of the oldest recorded boroughs in the country.Services & Products
The council offers a range of services to the public, including tax collection, housing, waste management, environmental health, and planning applications. Customers can also access information about local events, council meetings, and public consultations via the council's website.Location
The council's offices are located at Town Hall, Colchester CO1 1FR, United Kingdom. Colchester is a historic town in Essex, and the council is situated in the heart of the town's center. Visitors to the area can expect to find a variety of businesses, including shops, restaurants, and entertainment venues. The council is well-served by public transportation, with the closest bus stop just a few steps away from the Town Hall. The three closest public transportation options are Colchester Town Station (0.2 miles), Colchester Bus Station (0.3 miles), and Colchester North Station (1.3 miles).Benefits
Customers should choose Colchester Borough Council because of their commitment to the community and their dedication to providing essential services. The council is staffed by a team of professionals who are knowledgeable and experienced in their respective fields. They are committed to ensuring that the local area is safe, clean, and well-managed, and they work tirelessly to make Colchester a great place to live, work, and visit.Good to know
Customers should be aware that the council operates during regular office hours and is closed on weekends and bank holidays. They should also be aware that some services may require an appointment or have specific requirements that need to be met before they can be provided.Reviews
Customers have praised the council for their prompt and efficient service, their helpful and knowledgeable staff, and their commitment to the community. Many have commented on the council's willingness to go above and beyond to help individuals and businesses in the local area. Overall, the council has received positive reviews from customers who appreciate their dedication to providing essential services to the community.Amenities
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parking -
wheelchair accessibility
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online appointment booking
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payment portal
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public transportation accessibility
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open hours
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contact information
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public meeting room
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document filing assistance
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online resources
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public notices
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community outreach programs
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security
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wi-fi
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meeting room
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internet access
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interpreter services
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photocopying
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fax machine
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document shredding
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tax preparation
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voter registration
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community event space
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electronic filing
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tax planning
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financial consulting
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refund advising
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online support
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professional advice
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security protocols
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accessibility compliance
FAQ
What specific services does your Federal Government Office offer to the public?
We are actually a Local Government Office, not a Federal Government Office. We offer a wide range of services to the public, including waste collection, housing services, planning and development, and leisure and culture programs.Can you provide information on any recent initiatives or projects your office has undertaken?
Yes, we have recently undertaken initiatives such as improving our recycling programs, implementing new cycling infrastructure, and investing in our parks and green spaces. We also have ongoing projects such as the development of new affordable housing and the restoration of historic buildings.Can you provide references from past clients?
As a government office, we do not typically provide references from individual clients. However, we do have a track record of providing high quality services to the community and welcome feedback from residents.How can I stay informed about upcoming city meetings and events?
You can stay informed about upcoming city meetings and events by visiting our website, subscribing to our email newsletters, or following us on social media. We also post notices in local newspapers and on community notice boards.What is the process for filing a complaint or appeal with the city government offices?
If you have a complaint or appeal, you can contact the relevant department directly to discuss the issue. If you are not satisfied with the response, you can escalate the matter to a higher level of management or file a formal complaint in writing. We take all complaints seriously and strive to resolve them in a timely and fair manner.Reviews
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Dave Bruce
Trying to access the Colchester Borough website is an absolute joke, and then when you try to contact them, it's an even bigger joke!
28-07-2022
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Ralph Wie
Really poor. The town looks and feels like a dump. Rubbish collection does not work and you spend an hour and a half queing at the tip to get rid of the bin bag the bin man did not bothered to pick up. That is of course if your car makes it in one piece across all the potholes on the way. And don't forget if you make a complaint it will just disappear in the council's pile and never see the light of day again. I really wonder why people accept this from a council.
28-05-2022
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Just D
Terrible really. I had asked for a special collection which they did however they only picked 1 of the items and never let me know why the other item wasn't picked due to having BBQ coils inside which they could just have knocked and asked me to remove. And now expect me to pay for another collection. Money grabbing!
28-05-2021
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stuart rooke
28-05-2020
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Richard Saupe
Just spoke to A very helpful guy, very pleased with service & outcome... actually never had a problem with anyone from Colchester Council... always very helpful!! :)
28-05-2020
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Alexander Conway
28-05-2019
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FloopyNoops
Just called about council tax and spoke to a lady called Jackie, she was helpful and friendly and didn't come across as stuck up like the previous council folk I've spoke to
28-05-2018
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Mark Wild
communial area refit- Had a couple of lads come over to refit 5-11 parsons field Dedham stairwell / communial area- have to say good lads the job is 101% well done not a scrap of mess & real good polite lads - there is hope in the old CBH yet
28-05-2018
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James Hagerty
I go here to collect my parcels they are always helpful!!
28-05-2016
