CoLaz Advanced Aesthetics Clinic - Reading

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Reviews

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  Mica Leanne

  The staff here are amazing! I’ve been a customer here for about a year and a half and I wouldn’t dream of going anywhere else. They’re extremely thorough but, gentle, very professional as well as super friendly. They’re always smiling and will be completely honest with what treatment will best work for you even if it means you spending less money which in turn makes me want to spend more! My results are incredible. Not only are my hairs now almost non existent (I used to have extremely corse and curly hair everywhere!) but my skin in turn has massively improved. No more ingrowns, hyperpigmentation in my typical areas is reduced and my skin is so soft! Great service from these beautiful ladies who absolutely know what they’re doing! You’re in safe hands here! Thank you Colaz! xx Service: Laser hair removal

  21-05-2023
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  Talia Samin

  30-04-2023
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  Karen Leticia Perochin

  28-04-2023
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  Pink Skies

  Beware of permanent facial scarring! I paid over £300 for a special package of three sessions of "Dr Pen" for the face and neck at the beauty clinic in Hounslow, great west Road. The first red flag for me was during my first session with a beautician at the clinic... From the start, it was all very rushed and unprofessional; within a couple or so minutes into the treatment, I was informed my forehead was bleeding more than it should, however I was reassured everything was fine, and treatment continued. Second red flag was she only took ten minutes altogether on my face and neck, only covering some parts of my face and neck. I questioned why some parts to my face and neck were left untouched, to which she responded with "I did treat all the face and neck" I then politely asked why the session lasted only ten minutes to which she responded with "Well that's all the time you needed" even though I pinpointed clearly areas that evidently had not been touched after looking in the mirror, yet she refused to acknowledge this. Third red flag was only within a few days after the treatment, when swelling had slightly subsided, pit scarring was visible all over my forehead, specifically in one region with three fat rounded needle punctured track marks that stood out the most, side by side in a row, to my horror I was disfigured and cheated out of my money. The same day upon noticing this, I phoned in and asked to be seen. I was seen eventually seen by the same beautician at the clinic. She took me into a private room and sat me down. I shared my concerns with her this is where the gaslighting began, after me directly showing her the pitted scarring, she responded in saying that she could see nothing wrong with my skin and that these were only "enlarged pores." She was rude all the while I was polite and respectful throughout the whole conversation, and was also close to tears, because of her indirect mocking, i.e her stance, tone of voice and her choice of words. Fourth red flag was when I directly asked her for a full refund, I was refused straightaway by her. I then politely asked for a partial refund and I was yet again refused even though my two other sessions were paid for in advance. Fifth red flag was when she was reassuring me to continue with another session of Dr Pen with her, I asked politely (Knowing full well I wasn't going back to finish my treatment with her) if I could see her paperwork before we continue with treatment to reassure me that she's qualified in treating people with the needle device ( Dr Pen) to which she responded "if you want to see my papers, you'll have to go through your solicitors for that" Her tone was passive aggressive with an untouchable demeanor. This was all insult to injury which added to my trauma. Sixth red flag is advertising free Microdermabrasion treatments within the clinic under the requirement that you have to post a good review on their services. You'll see their leaflets at reception if any are left. So if you see good reviews, don't let that fool you. I don't care in having any of their other beauty treatments that were offered to me as an alternative to Dr Pen, I have lost my money but learnt a valuable lesson.

  28-04-2023
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  Séph

  The facialist was great ! explained everything step by step and my skin felt amazing

  28-03-2023
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  Raina Bhushan

  Service: Cosmetic dermatology

  28-01-2023
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  Xenia P

  I’m very happy with the laser hair removal at Colaz Reading. I have had about 12-18 sessions and there is no hair growing on my legs or arms anymore. I now only need top up sessions every 6 months or more. I’m really happy with the result and Lina has always been very caring and meticulous with the laser. I would definitely recommend the service! Service: Laser hair removal

  28-01-2023
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  F Nooris

  Friendly staff and good service

  28-01-2023
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  Neelam Araf

  Service: Laser hair removal

  28-12-2022
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  kevin smith

  colaz Reading Colaz Reading Simply the best. have had full allover laser hair removal and electrolysis here with both Shadi and Lina over the last year or so. both of whom are wonderful at their jobs and make you feel welcome and confident in their abilities and knowledge . I was made to feel comfortable from the start and given professional advice at consultation and treatment from day one and beyond. Everyone here is always friendly, professional and courteous at all times and provide a beautiful and clean environment in which to relax and are happy to meet all you require while undergoing treatment The laser equipment here is so much better than the previous clinic I used and very competitive with their prices my visits here are ongoing and I always look forward to my next appointment Overall, lovely staff and clinic, would recommend to everyone who loves to take care of their body and appearance Thanks for all you do ladies, much appreciated K L Date of experience: 10 December 2022 Services: Electrolysis, Laser hair removal

  28-12-2022