Coeval Fires Ltd
Coeval Fires Ltd is a company based in Dover, England that specializes in fireplace services. They offer a range of services including chimney sweeps and gas logs suppliers. Coeval Fires Ltd is dedicated to providing high-quality building and construction services to their clients.
Introduction to Coeval Fires Ltd
Coeval Fires Ltd is a company based in Dover, England that specializes in chimney sweeping and fireplace services. The company was founded with the purpose of providing high-quality and reliable fireplace services to customers in the area. What makes Coeval Fires Ltd unique is their commitment to providing personalized services that cater to the specific needs of each customer, ensuring that they receive the best possible service.Services & products
Coeval Fires Ltd offers a range of services related to chimneys and fireplaces, including chimney sweeping, fireplace installation and maintenance, and the supply of gas logs. Customers can also purchase a variety of fireplace accessories from the company, such as fire guards, fire screens, and log holders.Location
Coeval Fires Ltd is located in the Primrose Industrial Estate in Dover, a bustling area that is home to many businesses in the building and construction industry. Customers can expect to find a variety of businesses in the area, ranging from small independent companies to larger corporations. The area is easily accessible by public transportation, with the Dover Priory train station, the Pencester Road bus station, and the Dover ferry terminal all within a few miles of the company.Benefits
Customers should choose Coeval Fires Ltd because of their commitment to providing personalized services that cater to their specific needs. The company's team of experienced professionals is dedicated to ensuring that each customer receives the best possible service, and they use only the highest quality materials and equipment to ensure that their work is of the highest standard.Good to know
Customers should be aware that Coeval Fires Ltd takes great care to ensure that their work is carried out in a safe and responsible manner. All of the company's employees are fully trained and certified, and they follow strict safety procedures to ensure that their work is carried out in a way that minimizes risk to both themselves and their customers.Reviews
Customers have praised Coeval Fires Ltd for their professionalism, attention to detail, and high-quality workmanship. Many customers have commented on how the company's team of professionals went above and beyond to ensure that their needs were met, and they have recommended Coeval Fires Ltd to others looking for reliable and trustworthy fireplace services.Amenities
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safety gear
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ladder
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brushes
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vacuum
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creosote remover
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fireplace cleaner
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chimney cap
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inspection camera
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chimney liner
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chimney pot
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smoke detector
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fire extinguisher
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fireplace
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chimney
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hearth
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hearth pad
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gas logs
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fire pit
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fireplace insert
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fireplace mantel
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fireplace screen
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wood stove
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pellet stove
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fireplace grate
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fireplace tools
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fireplace damper
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fireplace blower
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firebox
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fireplace surround
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fireplace remote
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fireplace cleaning
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fireplace repair
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delivery
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installation
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online store
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fireplace inserts
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remote control
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vent-free
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natural gas
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propane
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fireplace accessories
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customization
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warranty
FAQ
How often do you recommend chimney cleaning services?
We recommend chimney cleaning services at least once a year to prevent potential fire hazards and ensure proper functioning of your chimney system.What is the cost of your chimney sweeping services?
The cost of our chimney sweeping services varies depending on factors such as the type of chimney, its condition, and the level of cleaning required. We offer free estimates, so please contact us for a quote.Are your technicians certified and trained in fireplace installations and repairs?
Yes, our technicians are certified and receive ongoing training in fireplace installations and repairs. We ensure that they are up-to-date with the latest techniques and safety standards.What is the warranty for your gas logs and what does it cover?
Our gas logs come with a manufacturer's warranty that varies depending on the product. The warranty covers defects in materials and workmanship. Please contact us for more information about specific product warranties.How can I safely maintain and clean my gas logs to ensure their longevity?
To ensure the longevity of your gas logs, we recommend following the manufacturer's instructions for cleaning and maintenance. It's important to only use approved cleaning products and to avoid using abrasive materials that could damage the logs. If you have any questions or concerns, please don't hesitate to contact us for advice.Reviews
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Tim Hadley
Thanks for good advice and a good value repair.
03-05-2023 -
Antya
100% unreliable and time wasters. They cannot be bothered and speak to you with a belittling, entitled tone. I spoke to Brook November 2021 about fitting a missing register plate to our chimney enclosure (new build). Was told to email details, which I did. Didn't hear back, so I called again 15 December, only to be told he hadn't checked emails. Then he said he needed authorisation by the house developers, which I reminded him had already been provided, and which he eventually found. He told me to send photos via WhatsApp (can't be arsed to assess the job in person?), which I did - 15 December. Then I called again to check that he had received the photos, and he told me to call in January, as they were 'very busy'. When I called yet again in January, he said they were booked up for weeks, so will let me know a date. Today, 9 March, 4 MONTHS after I originally made contact, still no contact. Absolutely awful customer 'service'. Should be ashamed! And no, don't bother calling me now - I have zero faith that you'd do a professional job, so I'll get it done by a better company, cause you're clearly a Mickey Mouse outfit.
24-03-2023 -
Clint McWhinnie
Great service, all our questions were answered and we now have a great log burner fitted!
24-02-2023 -
Raluca Birken
We have chosen to have the old fireplace - surround, hearth and insert removed and replaced with new fireplace in keeping with the original style of the Victorian property. We found Coeval fires very friendly and approachable and they provided us with quotes to meet our specifications, making adjustments to the options as requested by us. Despite many challenges with working conditions due to lockdown, Coeval fires were flexible and ensured that the work was completed in time for Christmas. They organised the chimney sweep, gas connections and all work so it was a streamlined process with limited involvement needs from us. We are delighted with the new fireplace and have enjoyed the warmth during the snow days! Thank you Lee and Brook and team!
24-05-2021 -
Reid Wright
they seemed ignorant about the latest wood burning stove products and standards and regulations, but more importantly they seemed to be aiming to extract the most money they could for the least work, so I did not go with them in the end.
24-05-2021 -
gary marshall
Just had a fire, hearth and surround replaced by Lee and Brook. Friendly efficient service, excellent quality workmanship and very happy with the finished result. Thank you, worth every penny.
24-05-2021 -
Sonja Todd
Fantastic, friendly, knowledgeable. Definitely recommend Brook & Lee!
24-05-2021 -
Courtney Cross
Although I didn’t receive service for fireplaces I must say the gentleman on the phone was extremely helpful with my situation and couldn’t have been nicer! Thank you for the brilliant customer service!
24-05-2021 -
Nick Rosen
Each winter for the past three years, as I watch the water drip down the outside of the stove pipe onto the expensive Charnwood fire in cream, rusting its surface, as I watch the roaring flame that I cannot turn down, I think of the officious, bumptious personnel from Coeval and wish I had never met them. I tried to get them to do something about the problems and they denied there were any problems, then denied it was their fault, then said it was due to choices I had made. Really? A leak down the stovepipe? They were only interested in one thing, apart from the money, and that was enforcing the heating regulations as expensively, as long- windedly as possible. Avoid Coeval at all costs. Their name says it all - pointless, meaningless, and a little "eval" I note that my old review has been removed and they have a set of five star reviews from people who have never reviewed anything other than them - I think we can draw our own conclusions.
24-05-2020 -
george trunley smith
24-05-2019