Codelocks, Ltd.
Codelocks, Ltd. is a lock supplier based in Thatcham, England. They specialize in providing high-quality locks and related machinery and equipment to customers in the United Kingdom and beyond. With a commitment to excellence and a focus on customer satisfaction, Codelocks, Ltd. is a trusted name in the industry.
Introduction to Codelocks, Ltd.
Codelocks, Ltd. is a company based in Thatcham, England that specializes in providing lock suppliers and machinery & equipment for various industries. The company was founded with the purpose of offering simple, affordable and secure access control solutions. Codelocks, Ltd. is unique because they offer a wide range of products that cater to the needs of different industries and customers.Services & Products
Codelocks, Ltd. offers a variety of services and products. They provide mechanical and electronic locks, access control systems, and locker locks for various industries such as healthcare, education, hospitality, and leisure. Customers can also buy door closers, key cabinets, and other related products from the company.Location
Codelocks, Ltd. is located in Greenham Business Park, Newbury, which is a bustling business area in the town of Thatcham. The area is home to various industries, including retail, technology, and healthcare. Customers can expect to find plenty of amenities and restaurants in the area. The closest public transportation options are the Newbury Racecourse Bus Stop, which is 0.4 miles away, the Newbury Train Station, which is 4.1 miles away, and the Thatcham Train Station, which is 3 miles away.Benefits
Customers should choose Codelocks, Ltd. because they offer high-quality products that are affordable and easy to use. The company has a reputation for providing excellent customer service and support. They also offer fast and efficient delivery of products.Good to Know
Customers should be aware that Codelocks, Ltd. offers a wide range of products that cater to different industries, so it is important to select the right product for their needs.Reviews
Customers have praised Codelocks, Ltd. for their excellent customer service and high-quality products. They appreciate the company's commitment to providing affordable and easy-to-use access control solutions.Amenities
-
lock installation
-
lock repair
-
key duplication
-
key cutting
FAQ
What types of locks do you specialize in supplying?
We specialize in supplying mechanical and electronic locks for various applications, including residential, commercial, and industrial use. Our product range includes keypad locks, push-button locks, and combination locks, among others.Do you offer installation services for the locks you supply?
We do not offer installation services ourselves, but we can recommend professional locksmiths and installers who are familiar with our products and can provide installation services at an additional cost.What is the lead time for delivery of lock orders?
Our standard lead time for delivery of lock orders is 2-3 business days within the UK and up to 7 business days for international orders. However, delivery times may vary depending on the quantity and type of locks ordered, as well as the destination.Can you provide references from previous customers who have used your lock products and services?
Yes, we can provide references from previous customers who have used our lock products and services upon request. We have a track record of supplying high-quality locks and providing excellent customer service to our clients.What is the warranty or guarantee on the locks you supply?
We offer a standard 2-year warranty on all our lock products, which covers any defects in materials and workmanship. If a lock is found to be defective within the warranty period, we will replace it free of charge. We also offer a 30-day money-back guarantee for customers who are not satisfied with their purchase.Reviews
-
Graham Cross
A simple request was dealt with perfectly and generously, I can't praise them enough, thank you Michelle
28-05-2022 -
Garry Davies
spoke to James in technical department , really helpful and credit to the company
28-05-2022 -
Phil Brittain
I would like to take this opportunity to post the fantastic service I received from Dominic of Codelocks and his engineer the other week, basically I had an issue with one of the their digital locks, so I took it directly back to them to get their help and advice as they were local. Dominic couldn't be more helpful, nothing seemed to be a problem for him. He looked it over and decided it had a fault so he took it straight to an engineer that sorted it out in minutes whilst I waited outside, totally exceeded my expectations and I will certainly be buying their locks in the future, well done, brilliant customer service.
28-05-2022 -
karl
Buy with confidence excellent products don’t be fooled by cheap copies I’ve had mine for 15yrs they just re furbished it free of charge by return post. Refreshing honest company with impeccable standards.THANKYOU AGAIN
28-05-2022 -
John Merriman
We've codelocks throughout the studio complex. First issue after 10 years - and one phone call and the lady I spoke to carefully walked through the issue until resolution - offering further support should it be required. THIS is an example of an excellent company.
28-05-2022 -
John Atkinson
Outstanding customer service I emailed Codelocks to find out about purchasing a replacement strike plate that I had lost. My own stupid fault. I was emailed back the next day by the customer services manager who offered to send me one, free of charge, first class post the next day. Wow! It's only a little thing, but I was very impressed. They didn't have to do that and they could have charged me. Instead they sent me one, free, and I can't praise their service enough. Well done Codelocks.
28-05-2020 -
marcus smith
unbeatable customer service
28-05-2020 -
WG Locksmiths London
Very professional customer service and support. Always I can rely on. Highly recommended.
28-05-2020 -
Strah Iurie
Very prompt email reply and a Fantastic customer service ! Thank you Mr B.J. *****
28-05-2020 -
Andy Jeffcoate
I am so impressed with my customer service experience, I rang to ask advice on a lock that i had brought and was i struggling to fit (my door is unusually wide). Not only was i talked through different options by someone who actually had knowledge but the solution was that i was sent a longer shaft so it would work. Perfect, Thank you all
28-05-2019