Cocoa Island
Cocoa Island is a renowned company based in Dorking, England. They are known for their exceptional chocolate artisans and expertise in the food and beverage industry. With a commitment to quality and innovation, Cocoa Island delivers unique and delicious products that satisfy even the most discerning palates.
Introduction to Cocoa Island
Cocoa Island is a company that specializes in creating artisanal chocolates and other food and beverage products. The company was founded by a group of chocolate enthusiasts who wanted to share their passion for high-quality, handcrafted chocolates with the world. What sets Cocoa Island apart from other chocolate companies is their dedication to using only the finest ingredients and their commitment to producing chocolates that are as beautiful as they are delicious.Services & Products
Cocoa Island offers a range of products and services, including custom chocolate creations for events and special occasions, as well as a selection of pre-made chocolates, truffles, and other treats. They also offer classes and workshops for those who want to learn more about the art of chocolate making.Location
Cocoa Island is located in the charming town of Dorking, England. The area is known for its beautiful countryside and historic architecture, as well as its thriving food and beverage scene. Visitors to the area can expect to find a variety of independent shops and restaurants, as well as plenty of opportunities for outdoor activities like hiking and cycling. The closest public transportation options to Cocoa Island are the Dorking West train station (0.3 miles), the Dorking Main train station (0.6 miles), and the Dorking Deepdene train station (1.2 miles).Benefits
Customers should choose Cocoa Island because of their dedication to creating the highest-quality chocolates and other food and beverage products. Every product is made with care and attention to detail, using only the finest ingredients. Additionally, Cocoa Island offers a range of custom options for those who want something truly unique and special.Good to Know
Customers should be aware that Cocoa Island's products are made in a facility that also processes nuts and other allergens. They should also be aware that some of the products contain alcohol.Reviews
Customers rave about Cocoa Island's chocolates, describing them as beautiful, delicious, and unique. Many customers appreciate the company's commitment to using only the finest ingredients, and some have even taken classes to learn more about chocolate making. Overall, customers are extremely satisfied with Cocoa Island's products and services.Amenities
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handcrafted chocolates -
gift baskets
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delivery service
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gluten-free options
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dairy-free options
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vegan options
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organic ingredients
FAQ
What is the sourcing and quality of the cocoa beans used in your products?
At Cocoa Island, we source our cocoa beans from various locations around the world, including West Africa, South America, and Asia. We only work with suppliers who share our commitment to ethical and sustainable farming practices. Our cocoa beans are of the highest quality and are carefully selected to ensure the best taste and texture for our chocolate products.Can you provide information on the ingredients used in your chocolate, including any potential allergens?
We use only the finest quality ingredients in our chocolate products, including cocoa beans, sugar, milk, and natural flavorings. All of our products are clearly labeled with a full list of ingredients and any potential allergens, such as nuts or dairy. We take great care to ensure that our products are safe for everyone to enjoy.What is the shelf life of your products and do you have any recommended storage instructions?
The shelf life of our chocolate products varies depending on the specific product. However, all of our products are clearly labeled with an expiration date. We recommend that our chocolate products be stored in a cool, dry place away from direct sunlight to ensure maximum freshness and flavor.Do you offer any customization options for your chocolate products, such as custom molds or flavors?
Yes, we do offer customization options for our chocolate products. We can create custom molds for special occasions, such as weddings or corporate events, and we can also create custom flavors to suit your specific needs. Please contact us for more information about our customization options.What is your policy on returns or refunds for damaged or unsatisfactory products?
We take great pride in the quality of our products and want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, please contact us within 14 days of receipt of your order and we will do our best to make it right. We may offer a refund or replacement, depending on the circumstances.Reviews
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Nicholas Gibb
07-05-2023
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LW
28-04-2023
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Zachary Swanson
Not a single plant-based product. They seem to have stuck in the 1960s.
28-03-2023
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Sean Penney
Always a good place for a take away hot chocolate or latte and open every day till 10.30pm.
28-12-2022
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vicky Morgan
Caveat emptor!!! I bought and paid for these at the start of October still waiting. Not even sure they are still trading I would spend your money elsewhere
28-12-2022
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Nusayba Khan
Everytime I try to go get waffles the cafe always seems to be closed with no one inside even tho on Google they say they are open. Very disappointed
28-12-2022
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Chloe Dixon
Ordered online at 7pm and paid by card. Money was taken from my account, but my order never arrived. Tried to call but phone was off. Emailed and messaged on social media but no response received. Such a shame as we like to go there for ice cream but tonight we decided to get a delivery for the first time. Won’t make that mistake again! I will be expecting a full refund.
28-12-2022
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Martin Warner
Nice coffee
28-10-2022
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Andreea Barbu
28-09-2022
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Lauren Sharpe
Ordered online through coco islands own website. Noticed it had not been confirmed so went down to collect at the time it said it was due to be ready. Shop was closed but still taking orders. Went down the day after and person in the shop said they didn’t know how to do refund. No one answered the number provided either.
28-09-2022
