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Citizen Information Bureaus

CMY Community Advisory

CMY Community Advisory is a company based in Birmingham, England. They specialize in providing services related to Citizen Information Bureaus and Public Sector & Society.

Introduction to CMY Community Advisory

CMY Community Advisory is a citizen information bureau located in Small Heath, Birmingham, England. The company has been serving the public sector and society since its establishment, providing information and advice to citizens. CMY Community Advisory's unique feature is its focus on providing personalized services to each of its customers.

Services & products

CMY Community Advisory offers a range of services to its customers, including advice on healthcare, employment, housing, and legal matters. Customers can also receive information on government policies and procedures, as well as support in accessing public services.

Location

Located in the heart of Small Heath, CMY Community Advisory is surrounded by a diverse range of businesses, including shops, restaurants, and community centers. The area is easily accessible by public transportation, with the closest bus stops being just a few minutes' walk away from the company. The three closest public transportation options are the Small Heath Station (0.6 miles), the Coventry Road Bus Stop (0.2 miles), and the Golden Hillock Road Bus Stop (0.2 miles).

Benefits

CMY Community Advisory's personalized approach to customer service sets it apart from other citizen information bureaus in the industry. The company's knowledgeable and friendly staff go above and beyond to ensure that each customer receives the support they need.

Good to know

Customers should be aware that CMY Community Advisory is closed on weekends and public holidays. Additionally, the company may have limited availability during peak times of the year.

Reviews

Customers have praised CMY Community Advisory for its excellent customer service and knowledgeable staff. Many have commented on the personalized approach to service and the company's commitment to helping citizens access the information and support they need.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    parking
  • amenity
    self-service kiosk

FAQ

What types of information and services do you provide to citizens?

We provide a range of information and services to citizens, including but not limited to advice on benefits and housing, assistance with employment and job search, and support for health and wellbeing. We also provide information on local community events and activities.

Is there a fee for accessing your services, or are they free of charge?

Our services are free of charge for all citizens. We believe that access to information and support should be available to everyone, regardless of their financial situation.

How accessible are your services to individuals with disabilities?

We strive to make our services as accessible as possible to individuals with disabilities. Our office is wheelchair accessible, and we have staff trained in communicating with individuals who have hearing or visual impairments. We also provide alternative formats for our written materials upon request.

What are your hours of operation, and do you have any after-hours services available?

Our standard hours of operation are Monday to Friday, 9am-5pm. However, we understand that some individuals may require assistance outside of these hours, and we are happy to arrange appointments outside of our standard hours on a case-by-case basis.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. All information provided to us is treated as confidential, and we have strict protocols in place for handling and storing sensitive information. We adhere to all relevant data protection laws and regulations, and our staff are trained in best practices for handling confidential information.