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Computer Support & Services

Cloud53 Ltd

Cloud53 Ltd is a company located in Salford, England. They specialize in providing computer support and services as well as computer hardware and software solutions.

Introduction to Cloud53 Ltd

Cloud53 Ltd is a UK-based company that specializes in providing computer support and services as well as computer hardware and software. The company was founded in 2010 and has since been committed to delivering exceptional services to its customers. What makes Cloud53 unique is its team of experienced and dedicated professionals who have a passion for technology and a commitment to providing the best solutions for their clients.

Services & Products

Cloud53 offers a range of services and products to its customers. These include computer support and services such as network design and implementation, server installation and maintenance, and data backup and recovery. The company also provides computer hardware and software products including laptops, desktops, printers, and software licenses.

Location

Located in Media City, Salford, Cloud53 is situated in a vibrant area that is home to a variety of businesses in the media and creative industries. Customers can expect to experience a lively and dynamic atmosphere in the area. The closest public transportation options to the company are the tram stops at Broadway and Harbour City, both of which are within walking distance. The Salford Quays Metrolink station is also located nearby.

Benefits

Customers can benefit from choosing Cloud53 over other companies in the same industry because of the company's commitment to delivering exceptional services at an affordable price. The team at Cloud53 is dedicated to providing personalized solutions that meet each client's unique needs. The company also offers a 24/7 support service, ensuring that customers can get help whenever they need it.

Good to know

Customers should be aware that Cloud53 is committed to protecting their data privacy and security. The company adheres to strict security protocols and takes all necessary measures to ensure that customer data is kept safe and secure at all times.

Reviews

Customers have praised Cloud53 for its exceptional customer service, knowledgeable staff, and affordable prices. They appreciate the company's commitment to providing personalized solutions that meet their unique needs. Overall, customers have had a positive experience working with Cloud53 and would recommend the company to others in need of computer support and services.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    monitor
  • amenity
    network
  • amenity
    server
  • amenity
    software
  • amenity
    backup
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    help desk
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    training

FAQ

What types of computer hardware and software does your company specialize in?

At Cloud53 Ltd, we specialize in a wide range of computer hardware and software, including servers, storage devices, networking equipment, operating systems, security software, and productivity software. We work with leading brands like Microsoft, Cisco, Dell, and HP to provide our clients with the best possible solutions for their IT needs.

Can you provide references of satisfied clients who have used your computer support services?

Yes, we have many satisfied clients who have used our computer support services over the years. We would be happy to provide you with references upon request. Our clients range from small businesses to large corporations, and we pride ourselves on delivering exceptional service to each and every one of them.

What is your response time for fixing computer issues?

Our response time for fixing computer issues depends on the severity of the issue and the service level agreement we have with the client. However, we aim to respond to all support requests within 24 hours, and we prioritize critical issues to ensure they are resolved as quickly as possible.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer ongoing maintenance and support contracts for our customers. These contracts include regular maintenance, software updates, security patches, and technical support. We can customize our contracts to meet the specific needs of each client, and we offer competitive pricing to ensure our services are affordable for businesses of all sizes.

What is your pricing structure for computer support and services?

Our pricing structure for computer support and services varies depending on the specific services required and the size of the client's organization. We offer both hourly rates and fixed-fee pricing options, and we work with clients to develop a customized pricing plan that fits their budget and IT needs. We are committed to providing transparent pricing and no hidden fees.

Reviews

  • Paul Drew

    Positive: Professionalism, Quality, Responsiveness, Value

    24-05-2021
  • Paul McGowan (How Financial Review)

    The guys at Cloud 53 are an absolute pleasure to deal with. All the staff are really pleasant and very responsive. If we have ever needed any help they have been super quick to help us out. Their anti virus software and spam filters are exceptional. I would highly recommend Cloud 53.

    24-05-2020
  • xeroxxe yo

    Love the team at Cloud53, we use them for email exchange to start with but have helped with all sorts of little issues we have had IT related. Super responsive and helpful.

    24-05-2020
  • Emma Scott

    Cloud53 are proactive, efficient and knowledgeable when it comes to our IT support. Great customer service always!

    24-05-2020
  • Jade Furmanek

    Always helpful! Cloud53 are our point of call for all I.T maintenance, queries and issues. All staff are polite and friendly and never fail to ensure that all queries are dealt with in a timely and professional manner.

    24-05-2020
  • Viv Southerden

    Always very helpful and knowledgeable. Brad is professional when answering the phone and is always happy to help in any way. Will always take time to resolve any issues and report back. These guys are good at what they do - polite ,professional and supportive.

    24-05-2020
  • IQCovers Ltd

    Got my system fixed

    24-05-2019
  • Ross Ryder

    24-05-2018