Clever Energy Ltd
Clever Energy Ltd is a leading supplier of heating equipment and water pumps in the United Kingdom. With a focus on building and construction, as well as machinery and equipment, Clever Energy Ltd provides high-quality products and exceptional customer service.
Introduction to Clever Energy Ltd
Clever Energy Ltd is a heating equipment and water pump supplier based in Salford, England. The company was founded with the purpose of providing high-quality products and services to customers in the building and construction industry. What makes Clever Energy unique is their commitment to using innovative technology and sustainable practices to reduce energy consumption and help customers save money on their heating bills.Services & Products
Clever Energy offers a wide range of heating equipment and water pumps, including boilers, radiators, underfloor heating systems, and more. They also provide installation and maintenance services to ensure that customers' heating systems are running efficiently and reliably.Location
Clever Energy is located on Great Clowes Street in Salford, a bustling area with a mix of businesses and residential properties. Customers can expect to find a variety of shops, restaurants, and cafes in the area, as well as several other businesses in the building and construction industry. The closest public transportation options include the Salford Central train station (0.5 miles away), the Manchester Victoria train station (1.1 miles away), and the Shudehill Interchange bus station (1.2 miles away).Benefits
Customers should choose Clever Energy because of their commitment to providing high-quality products and services at competitive prices. The company's use of innovative technology and sustainable practices sets them apart from other heating equipment suppliers, and their knowledgeable staff is always available to answer questions and provide guidance.Good to Know
Customers should be aware that Clever Energy only operates in the United Kingdom and does not offer international shipping. Additionally, the company may require a deposit for larger orders or installation services.Reviews
Customers have praised Clever Energy for their excellent customer service, knowledgeable staff, and high-quality products. Many have noted that the company's commitment to sustainability and energy efficiency is a major selling point, and that they would recommend Clever Energy to others in the industry.Amenities
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free consultation -
installation service
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maintenance service
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repair service
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credit card payments
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warranty offered
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free estimates
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installation
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maintenance
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repair
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on-site consultation
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warranty
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spare parts
FAQ
What types of heating equipment do you offer?
We offer a wide range of heating equipment such as boilers, radiators, underfloor heating systems, and air source heat pumps.Do you offer installation services for the equipment?
Yes, we offer installation services for all the heating equipment we supply. Our team of experienced professionals will ensure that the installation is carried out to the highest standards.What is your warranty policy for the heating equipment?
We offer a standard manufacturer warranty for all our heating equipment. The length of the warranty varies depending on the type of equipment and the manufacturer. We can provide you with more detailed information about the warranty for specific products upon request.Can you provide a detailed breakdown of the different types of water pumps you supply?
Certainly! We supply a range of water pumps including centrifugal pumps, submersible pumps, booster pumps, and sewage pumps. Each type of pump has different features and benefits, and we can provide you with detailed information about each one to help you choose the right pump for your needs.Do you offer installation and maintenance services for the water pumps you supply?
Yes, we offer installation and maintenance services for all the water pumps we supply. Our team of experts will ensure that the pump is installed correctly and maintained to the highest standards to ensure optimal performance and longevity.Reviews
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Alex Weatherby
Terrible company, terrible customer experience. We have been waiting for a bill to be issued since November 2022. Despite daily follow-ups we are just ignored or given one line unhelpful replies. Avoid at all costs.
24-04-2023
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zalman klyne
24-04-2023
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Jon Matthews
Only rang up to query a bill and get t greeted with THE most horrendous attitude. They are so rude on the phone and they charge me £7 for emailing me a bill. Vile company. If you’re a property management company reading this please, for the love of God DO NOT have this wretched company do your billing for you unless you want to seriously upset your tenants.
24-02-2023
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Craig Coles
Taking my 1star back, Alex just called me back - was helpful. As a building we don't feel that they give enough information to give us confidence of what we are being charged
24-02-2023
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Ryan W
The website suddenly changed to MOJO billing. The tenant portal button is not clickable. Unable to pay the bills using credit cards like before.
24-02-2023
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Victoria Collett
If I could give a review of 0 stars, I would. We have been locked into an agreement with Clever Energy (which we are yet to see) and have been refused any access to any documentation regarding the billing of our account. Whilst our heating was being set up, due to connection issues between our developer and Clever Energy we were unable to complete our account. When this was eventually completed we were hit with almost a year’s worth of late payment fees despite never having received a single invoice (so how could we be late in making payment?). Removing these fees was a monumental hassle and the customer service representatives were unbelievably rude and unhelpful. Since then, we have been dealing with consistent issues with this company, who deem it fit to include a billing fee of circa £7.50 on every invoice which amounts to more than half of the bill (our bill is for heating and hot water), have an unreasonably short payment period of 14 days, and they are trigger happy in applying penalty charges for minor late payments (such as 1 or 2 days late) citing terms that we have been forced to agree blind and without providing any notice of non-payment. Avoid like the plague if you are a developer that wants to keep its residents happy. If you are a potential end user receiving services that Clever Energy will bill for, open dialogue with your developer as soon as possible to see if an alternative provider can be selected.
24-11-2022
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Alex Weeks
Complete abuse of power. We are locked into this contract due to the apartment block having an exclusive contract. The customer service agents are the rudest people I have ever had to deal with when only querying an invoice & was even hung up on. Invoice system is rubbish, constantly sending invoices to wrong emails after asking for addresses to be updated. Avoid avoid avoid (if you are lucky enough to)
24-08-2022
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Sharon Whiteley
No option to pay direct debit and online accounts not available where i live, send you spam emails saying how much your account is overdue lots of them even thou ive paid it then charge u for being overdue. My removal of rain water (i live in an apartment), VAT, and the amount they charge you for the pleasure of paying them your bill comes to more than the water you have used
24-05-2022
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Philip Statham
Critical: Professionalism, Quality, Responsiveness, Value
24-05-2022
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Daria Ak
They were sending bills to the wrong email address, they made a mistake and then tried to charge me for late payment!!! Extremely rude customer service agents, the rudest company I have ever ever dealt in my life. Do not recommend.
24-05-2021
