Cleveland Surgery
Cleveland Surgery is a healthcare facility located in Gainsborough, England. They specialize in providing medical services as general practitioners. Their expertise in healthcare and medicine makes them a trusted choice for patients seeking quality medical care.
Introduction to Cleveland Surgery
Cleveland Surgery is a healthcare facility that specializes in providing general practitioner services to its clients. The company has been in existence for over two decades and has built a reputation for providing quality healthcare services to its clients. What makes this company unique is its team of highly experienced doctors who are committed to ensuring that their clients receive the best possible medical care.Services & products
Cleveland Surgery offers a wide range of services, including general health consultations, minor surgical procedures, and vaccinations. The facility also provides specialized services such as family planning, antenatal care, and child health surveillance. Clients can also purchase a variety of healthcare products, including prescription medication and over-the-counter medicines.Location
Cleveland Surgery is located on Vanessa Drive in Gainsborough, England. The area is known for its vibrant community and is home to several businesses, including restaurants, cafes, and retail stores. The facility is situated close to several public transportation options, including the Gainsborough Central railway station, which is located 1.5 miles away. Other nearby transportation options include the Gainsborough Bus Station and the Lea Road railway station.Benefits
Clients who choose Cleveland Surgery can expect to receive high-quality healthcare services from a team of experienced doctors. The facility is equipped with modern medical equipment, and the staff is committed to providing personalized care to each client. Additionally, the company offers affordable pricing for its services, making it an accessible option for individuals and families.Good to know
Clients should be aware that Cleveland Surgery operates on an appointment-only basis, and clients should call ahead to schedule an appointment. Additionally, the facility does not offer emergency medical services, and clients should seek emergency care at their nearest hospital in case of a medical emergency.Reviews
Customers have praised Cleveland Surgery for its friendly staff and excellent medical care. Clients have also appreciated the facility's cleanliness and modern equipment. Some clients have noted that appointment wait times can be long, but overall, the reviews have been overwhelmingly positive.Amenities
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appointment booking -
wheelchair accessibility
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parking
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insurance acceptance
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x-ray
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lab tests
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vaccinations
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blood tests
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prescription refills
FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at Cleveland Surgery are all fully qualified and registered with the General Medical Council. They have extensive experience working in the healthcare industry and are committed to providing high-quality medical care to our patients.What kind of medical services are offered at your practice?
We offer a wide range of medical services at Cleveland Surgery, including general consultations, health assessments, chronic disease management, women's health, and minor surgical procedures. We also provide vaccinations and immunizations, as well as mental health support and counseling.What is the process for making appointments and how long is the wait time?
Patients can make appointments at Cleveland Surgery by either calling our reception or booking online through our website. Our wait times vary depending on our doctors' schedules, but we always strive to see patients as soon as possible. In cases of emergencies, we will prioritize urgent cases and provide immediate medical attention.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
At Cleveland Surgery, we bulk-bill all eligible patients, meaning there are no out-of-pocket expenses for consultations or medical procedures. However, some services, such as vaccinations and medical certificates, may incur a small fee. We encourage patients to check with our reception staff for any costs associated with their medical care.How does your practice manage referrals to specialists if needed?
If a patient requires specialist care, we will provide them with a referral to a specialist who we believe is best suited to their needs. Our doctors work closely with a network of trusted specialists to ensure our patients receive the highest standard of care. We will also follow up with the patient regularly to monitor their progress and ensure they receive the appropriate medical treatment.Reviews
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mark sharpe
iv been off on sick with mental heath problems and Hypohidrosis my treatment took a cupple of months to get started and when my fit note ran out i asked for another fit note i was told to use to work fit note now as to sick so iv done just that and they have gave me a fit note sending me back to work when iv got all appointment now with my treatment there saying i asked for the return to work note when i never now i can not get to speak to anyone washed there hands of me they have made this bad time in my life a lot worse with stress
18-05-2023
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David Arundel
Absolutely a joke four hours on phone waiting and number one in queue for two hours still not answered shocking.
18-05-2023
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Michelle Clarke
Had an excellent experience today. Had used the ask my GP app the previous day regarding my issue, rang this morning as I my need for antibiotics was more urgent. The receptionist was very helpful and was offered an appointment that morning to see the nurse. She even undertook a blood test that was needed to avoid me returning and freeing up an appointment slot for someone else to use.
18-05-2023
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Kyran Urien
Absolutely rubbish doctors, your gp rushes you through your appointment without paying any real attention to what your concerns are and the receptionist and their policies for appointments is laughable, its ridiculous please save yourself the hassle and register with another local gp!
18-04-2023
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Aaron Bent
Definitely one of the best GP practices I've used. The times that I've needed it I had same day appointments. They were convenient and quick. I saw the correct professional for my problems. If you use the interactive system first you'll be seen faster as you're giving them the information needed to triage you correctly. If you just ring it can take a long time to be seen!
18-03-2023
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T War
Potentially the worst surgery I’ve ever experienced, rude and unreliable, doctors are demeaning - with a clear lack of any care. Seems so dis organised, the reception seems more like a social club. Just wouldn’t bother with the place.
18-12-2022
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MM8106
18-10-2022
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Calin C
Literally left to die in pain. Any 2 week wait referral will take months and communication between Cleveland Surgery, hospitals and different departments is very very slow. Badly understaffed I guess. Financial resources going to wars etc. Effectively contacting Cleveland Surgery as a patient and actually getting through to do anything is a nightmare. Also having pain while trying to liaise with them is like a slow painful death. Update Left to die at 42 years old with complicate soft tissue masses which are likely cancer. Investigation took from May to October 2022 and is still ongoing while cancer is taking over the whole of my body so I think I already know my faith. There's not much hope it they find it when it's in final stage because it took too long and then only paliative care. Some have that extreme luck and get the treatment in time and perhaps survive some years. Just like I previously read in a newspaper: patient died 2 weeks after 1 year of investigations to find the diagnosis. Understaffed and under tremendous pressure NHS. Funds going to wrong causes.
18-10-2022
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Andy D
A few days ago I called up about a query I had to do with my wife’s medication that she was about to run out of, my fault for leaving it so late but was a very important medication and without it she would have seizures. The girl I spoke with on the phone was lovely got consent from my wife for me to be able to discuss her medication, she apologised that she was taking a little longer to get my issue sorted but she was in training. That’s fine with me I don’t mind because we all start somewhere. I was passing by today so I popped in around 2/230 to check if it had been done and was greeted with the same voice, she confirmed the prescription has been sent to the pharmacy so I could go and check if they had done it as it was done same day I requested. I wanted to say a massive thank you to this girl because she is the nicest person in that reception that we have had dealings with in years. Anything she didn’t know the answer to, she was polite and said hold on a moment and I’ll check, as the person before me was a bit difficult . Once again a big thank you to the girl with the eyelashes with pink in them , I didn’t catch her name. I will be registering with you as I’m currently else where but wife is with you.
18-10-2022
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Kirstie Lauren Linwood
Awful surgery. I’m personalky with Caskgate who I find amazing, but my partner who is Epileptic is at Cleveland. He rang them repeatedly as their online service wouldn’t let him re-order very important epilepsy medication. The receptionists were SO unhelpful, even after he said he literally only had enough left for 1 day and it’s a life or death medication, they basically said they couldn’t do anything. We had to phone 111 who said that they could definitely have given a one off emergency prescription until the repeat went through, and that it was super dangerous of them to be so dismissive. Couldn’t get an appointment for a severe cyst infection, instead had to go sit at John Coupland treatment centre. Literally useless.
18-10-2022
