ClearFibre
ClearFibre is a telecommunications company based in Manchester, England. They specialize in providing internet services to their customers as one of the leading Internet Service Providers in the area. ClearFibre is committed to delivering fast and reliable internet to their clients, ensuring that they are always connected.
Introduction to ClearFibre
ClearFibre is a telecommunications company based in Manchester, England. The company was founded with the mission to provide reliable and high-speed internet service to homes and businesses. ClearFibre stands out from competitors by utilizing the latest fiber optic technology to deliver the fastest internet speeds possible.Services & products
ClearFibre offers a range of internet service packages to meet the unique needs of their customers. Whether it's for streaming, gaming, or business use, ClearFibre has a plan that fits. In addition to internet services, ClearFibre also offers phone services and customized solutions for businesses.Location
ClearFibre's office is located in NorthStar on Oldham Street in Manchester. The area is known for its trendy shops, bars, and restaurants, making it a popular destination for locals and tourists alike. The office is easily accessible by public transportation, with the Piccadilly Gardens tram stop, Shudehill bus station, and Manchester Victoria train station all within walking distance.Benefits
ClearFibre sets themselves apart from other internet service providers by offering lightning-fast speeds and exceptional customer service. Their use of fiber optic technology ensures a reliable and consistent connection, even during peak usage times. Additionally, ClearFibre prides themselves on their transparent pricing and no hidden fees policy.Good to know
Customers should be aware that ClearFibre is a relatively new company, having been founded in 2018. However, their use of cutting-edge technology and commitment to customer satisfaction has earned them a loyal customer base in a short amount of time.Reviews
Customers rave about ClearFibre's lightning-fast internet speeds and exceptional customer service. Many appreciate the company's transparent pricing and no hidden fees policy, stating that it's a refreshing change from other internet service providers. Overall, ClearFibre has received high marks for their reliability, speed, and customer support.Amenities
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wifi -
cable
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fiber optic
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broadband
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mobile data
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network security
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technical support
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data backup
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online storage
FAQ
What internet speed packages do you offer?
We offer a range of internet speed packages to suit different needs, including various download and upload speeds. Our packages are designed to be flexible and affordable, and we can help you choose the right one for your household or business.Is there a data cap limit on your packages?
No, we do not enforce data caps on any of our packages. We believe that our customers should be able to enjoy their internet service without worrying about exceeding a limit or facing additional charges.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist with any questions or issues you may have. We pride ourselves on providing fast and efficient customer service, and we aim to respond to all inquiries within a reasonable timeframe.Are there any additional fees or charges not included in the advertised prices?
No, we are transparent about all fees and charges associated with our packages. The prices advertised are the prices you will pay, and we do not include any hidden fees or charges.Do you offer any special deals or promotions for new customers?
Yes, we often run special deals and promotions for new customers. These may include discounted rates, free installation, or other incentives. Please check our website or contact our customer service team for current offers.Reviews
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Ben Bickley
Hardly ever write reviews but the customer service is really terrible. AVOID
28-03-2023
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Ross Harrison
The implementation of Clearfiber’s network is seriously flawed. One IP address for a residential building of 300+ units. Port forwarding is not possible, there’s constant drops in service and speed, certain website just don’t work (United utilities for example) and they can’t get it to work no matter how many times you contact tech support. Hyper-optic is a significantly better service and the company seems to know what they are doing. Steer clear of clear fibre. I was with them two months and they couldn’t get things working. I told them I was leaving given the terrible reliability of the network and they agreed. I guess it was easier to let a customer go than fix the issues.
28-02-2023
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Annsa Shah
No wifi for over a month , have called continuously, no one seems to be interested in sending an engineer or to resolve the issue! Wifi was only working in the living room when it did work , was no wifi in the other bedrooms! customer service has been appalling!
28-01-2023
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Ian T
Excellent customer service. They resolved an issue I was having very quickly.
28-08-2022
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Karen Maunder
These are not my ISP, however they were installing cabling for their service & had to go through the community corridor ceilings (I live in an apartment). I have Virgin fibre installed & never had an issue , until today when these were outside my door installing their cables & done something to my cabling and box which knocked out my internet (I work from home). When I told them they said to shut the door and they would fix it - in other words they knew they’d been fiddling around and purposely tampered with my Virgin connection in order to blame Virgin and tempt me over to Clearfibre! That would be a resounding no! VirginMedia have been informed!
28-07-2022
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Thom Seddon
28-07-2022
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Aaron Harrott
Fantastic Service! Great speeds and Great customer service.
28-05-2022
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Sabrina White
This company is very unprofessional.
28-05-2022
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Paul Kent
Since installation into our building, all other networks are are affected and slowing down mobile providers. Something is not right with this company's take over of buildings around either. Residents have had no say!
28-05-2022
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Paige Martin
Despite teething issues after install, the team worked tirelessly to help get me up and running. Tom and John were outstanding with their customer service and the actual wifi provided is the fastest I have ever had!
28-05-2022
