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Bpo Placement Agencies, Call Centers

Clearanswer Call Centres

Clearanswer Call Centres is a leading company in the Bpo Placement Agencies, Call Centers, IT & E-Commerce, and Telecommunications industries. Based in Kingston upon Hull, England, Clearanswer Call Centres provides exceptional services to its clients.

Introduction to Clearanswer Call Centres

Clearanswer Call Centres is a Bpo Placement Agency that specializes in Call Centers, IT & E-Commerce, and Telecommunications. The company has a solid background in the industry, having been established for several years. The company's main purpose is to provide top-notch customer service solutions to businesses that need help with their customer support. What makes Clearanswer Call Centres unique is their ability to tailor their services to meet the specific needs of each client.

Services & products

Clearanswer Call Centres offers a wide range of services to their clients. They specialize in inbound and outbound call center services, customer service, technical support, and sales support. They also provide IT and E-Commerce solutions for businesses that need help with their online presence. Clients can choose from a variety of packages that are customized to fit their specific needs.

Location

Clearanswer Call Centres is located in the heart of Kingston upon Hull, England. The area is bustling with activity, and there are several businesses in the area. Clients can expect to experience a vibrant atmosphere with plenty of options for dining and entertainment. The company is easily accessible by public transportation, with the Hull Paragon Interchange being the closest at 0.3 miles away, the Hull Station Interchange at 0.5 miles away, and the Hull College Park Street at 0.4 miles away.

Benefits

Clearanswer Call Centres stands out from other companies in the industry because of their commitment to providing excellent customer service. Their team of highly trained professionals work tirelessly to ensure that clients receive the best possible service. The company also offers competitive pricing, flexible packages, and customizable solutions to meet the specific needs of each client.

Good to know

Clients should be aware that Clearanswer Call Centres takes data security seriously. They have strict measures in place to protect their clients' data and ensure that it is not compromised in any way. Additionally, the company prides itself on its transparency, and clients can expect to receive regular updates on the progress of their projects.

Reviews

Customers have praised Clearanswer Call Centres for their exceptional customer service, attention to detail, and timely delivery of projects. Many have noted that the team is knowledgeable, professional, and easy to work with. Clients have also appreciated the company's flexibility in accommodating their specific needs. Overall, customers have had a positive experience working with Clearanswer Call Centres.

Amenities

  • amenity
    technical support
  • amenity
    it solutions
  • amenity
    24-hour service
  • amenity
    voip technology
  • amenity
    live answering
  • amenity
    toll-free number
  • amenity
    call recording
  • amenity
    customer relationship management
  • amenity
    call tracking
  • amenity
    automated call distribution
  • amenity
    queue management

FAQ

What level of training do your call center agents receive?

Our call center agents receive extensive training to ensure they are equipped with the knowledge and skills necessary to provide exceptional customer service. This includes training on communication, problem-solving, and product knowledge.

Can you provide examples of successful customer service experiences you've provided for other clients?

Yes, we have numerous success stories of satisfied customers. Our agents are trained to handle a variety of customer issues and provide solutions that meet their needs. We prioritize customer satisfaction and work closely with our clients to ensure their customers are happy with the service they receive.

How do you ensure the security and privacy of customer information during interactions with agents?

We take the security and privacy of customer information very seriously. Our agents are trained on best practices for data protection and we have strict protocols in place to ensure customer information is kept confidential. We also use secure technologies and regularly review and update our security measures to stay ahead of potential threats.

What is the process for selecting and screening candidates for BPO placements?

We have a rigorous screening process for selecting candidates for BPO placements. This includes a thorough background check, skills assessment, and interview process. We also prioritize candidates who have previous customer service experience and a strong work ethic.

What kinds of training and support do you offer to candidates once they are placed?

Once candidates are placed, we offer ongoing training and support to ensure they continue to provide high-quality customer service. This includes regular coaching and feedback, as well as opportunities for additional training and development. We also provide a supportive and collaborative work environment to help our agents succeed.

Reviews

  • timmy “Tiger” breen

    I personally have nothing to do with this place but my mrs works there and loves it sounds a lot better than my job.... PAID HOLIDAY IMO 🤣

    28-01-2023

  • Farah Naz

    28-11-2022

  • Bushra Hussain

    28-05-2022

  • Eddie Tams

    28-05-2022

  • Brian Wylie

    Great place to work

    28-05-2022

  • katherine Meston

    28-05-2021

  • Jonathan Wootton

    28-05-2021

  • Bryan Carter

    Ok

    28-05-2021

  • Karen Gilhooly

    28-05-2021

  • Haroon Rashid

    28-05-2021