Clear Picture
Clear Picture is a telecommunications company based in Ramsgate, England. They specialize in providing cable services to their customers. With their headquarters located at the Marlowe Innovation Centre on Marlowe Way, Clear Picture is dedicated to delivering high-quality and reliable services to their clients.
Introduction to Clear Picture
Clear Picture is a UK-based company that specializes in providing high-quality telecommunications services. The company was founded with the goal of offering cable companies a better way to connect with their customers. What makes Clear Picture unique is their dedication to customer satisfaction and their commitment to using the latest technology to provide the best possible service.Services & Products
Clear Picture offers a range of services to cable companies, including customer support, technical assistance, and network management. Additionally, the company offers a variety of products to help cable companies improve their services, such as network monitoring software and customer engagement tools.Location
Clear Picture is located in the Marlowe Innovation Centre in the town of Newington, which is part of the larger town of Ramsgate in England. The area is known for its thriving business community, with many technology companies and startups calling it home. Those visiting the area can expect a lively atmosphere and plenty of opportunities to network with other professionals. The closest public transportation options are the Ramsgate train station (2.7 miles away), the Ramsgate bus station (2.6 miles away), and the Minster train station (3.7 miles away).Benefits
Customers should choose Clear Picture because of their commitment to customer satisfaction and their use of the latest technology. The company's team of experts are always available to help with any technical issues, and they are constantly working to improve their services to ensure that customers are getting the best possible experience.Good to Know
Customers should be aware that Clear Picture is focused exclusively on serving cable companies and may not be the best choice for individuals looking for telecommunications services.Reviews
Customers have praised Clear Picture for their excellent customer service and their ability to solve technical issues quickly and efficiently. Many have also noted that the company's products and services have helped them improve their own services and engage with customers more effectively.Amenities
-
high-speed internet -
voice-over-ip
-
wi-fi
-
customer support
-
technical assistance
FAQ
What packages do you offer for cable and internet services?
We offer a variety of cable and internet packages to meet the needs of our customers. Our packages range from basic to premium, with varying internet speeds and channel options. We also offer bundle packages that include both cable and internet services at a discounted rate.Are there any additional fees, such as installation or equipment rental?
Yes, there may be additional fees for installation and equipment rental. However, we strive to keep these fees as low as possible and offer promotions and discounts to help offset the cost for our customers. We are transparent about all fees and will provide a detailed breakdown before any services are installed.What is your customer service availability and response time?
We have a dedicated customer service team available 24/7 to assist with any questions or issues our customers may have. Our goal is to provide prompt and efficient service, with an average response time of less than 24 hours. We also offer various channels for customers to reach us, including phone, email, and live chat.Do you offer any discounts or promotions for new customers?
Yes, we offer various discounts and promotions for new customers. These may include discounted rates for the first few months of service, waived installation fees, or free equipment rental. We also offer bundle packages at a discounted rate for new customers.What is your policy for service outages and technical issues?
In the event of a service outage or technical issue, our team will work quickly to resolve the problem and keep our customers informed throughout the process. We offer various troubleshooting options and will dispatch a technician if necessary. If the issue is not resolved in a timely manner, we may offer compensation or credits to our customers.Reviews
-
miri
Never answer the phone and no response to email. Taking money every month internet never worked. Only blame and excuses
24-11-2022
-
Trevor Mansfield
Critical: Professionalism, Quality, Responsiveness
24-05-2021
-
Andy
Very good
24-05-2021
-
Terry O'Neil
Positive: Quality, Value
24-05-2021
-
adam south
Excellent great service great wifi
24-05-2020
-
Muhammad Mansha
24-05-2018
-
Neil Coker
really helpful , over the phone and very speedy service !! thanks Clear Picture.
24-05-2017
-
Nick Baker
Internet is slow and customer support is non existent, I have phoned more than I can remember and left 3 voicemails with no reply and no response to emails either. Utterly disgraceful! I will be leaving!
24-05-2017
-
David Pringle
clear picture , i have known mark and his company for some years now and resently set me up with my own internet system , his staff are very professional , polite and friendly,keep up the good work dave 87, staner court
24-05-2017
