Clarion Housing Association
Clarion Housing Association is a London-based company that specializes in providing affordable housing solutions to individuals and families. They offer a range of services including apartment rental agencies, property management, and low-income housing programs. In addition to their housing services, Clarion Housing Association also works closely with architects associations, building societies, and healthcare and medicine providers to ensure that their clients receive the best possible care and support. They are committed to making a positive impact in their community and are dedicated to providing safe, comfortable, and affordable housing options for all.
Introduction to Clarion Housing Association
Clarion Housing Association is a British social housing provider that was established in 2016 after the merger of Affinity Sutton and Circle Housing Group. Its main objective is to provide affordable housing to people in need, including low-income families, seniors, and those with disabilities. What sets Clarion Housing Association apart from other companies in the same industry is its commitment to ensuring that everyone has a safe and comfortable place to call home, regardless of their financial situation.Services & products
Clarion Housing Association offers a range of services related to social housing, including apartment rentals, care homes, group homes, and low-income housing programs. They also work with architects and property management companies to ensure that their properties are well-maintained and up to standard.Location
Clarion Housing Association's headquarters is located on Level 6, 6 More London Place, which is situated in the heart of London. The area is bustling with activity, and there are plenty of shops, restaurants, and other businesses in the vicinity. The closest public transportation options are the London Bridge, Tower Hill, and Bermondsey stations, which are all within a mile of the office.Benefits
Customers should choose Clarion Housing Association for their social housing needs because of their commitment to providing affordable and comfortable housing to those in need. They have a wide range of properties available, and their staff is knowledgeable and friendly, always willing to help customers find the perfect home for them.Good to know
Customers should be aware that Clarion Housing Association is a non-profit organization that is dedicated to providing social housing to those in need. They are not a traditional real estate company, and their focus is on providing affordable housing solutions rather than making a profit.Reviews
Customers have praised Clarion Housing Association for their commitment to providing affordable housing solutions and for their friendly and helpful staff. They are seen as a reliable and trustworthy organization that truly cares about the well-being of their tenants.FAQ
Are there any restrictions on decor or personalization of the chapel for our ceremony?
At Clarion Housing Association, we understand the importance of personal touches for your special event. We encourage our residents to decorate and personalize the chapel to their liking for their ceremony.Are utilities included in the rent?
Yes, utilities are included in the rent at Clarion Housing Association. Our residents do not have to worry about separate bills for their utilities.What is the ratio of staff to residents?
We strive to provide excellent care and support to all of our residents at Clarion Housing Association. Our ratio of staff to residents varies depending on the specific care needs of each resident and the type of facility they are residing in.What benefits and resources do your association members receive?
At Clarion Housing Association, our members benefit from a range of resources and services. These include access to affordable housing, property management services, financial assistance programs, and healthcare and medical services. We also provide resources for education and job training, as well as community events and activities.Does your association have a code of ethics for its members?
Yes, Clarion Housing Association has a code of ethics that all members are expected to adhere to. We prioritize transparency, accountability, and ethical behavior in all of our operations and interactions with residents and the community.Reviews
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Candi Lew
15-06-2023
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C R
don't like replacing broken things, which are not repairable. leaving tenants with no hot water and heating for over 1 year.
11-06-2023
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Jade Savage
Absolutely shocking customer service. Have allowed my Dads neighbours (RG22 5BF) to build a fence on his front lawn restricting access to his gas meter in what’s already a hostile situation. They have no care for people’s mental health or wellbeing. I’m very disappointed that any company would allow this behaviour
04-06-2023
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Lewis “LewisGOD” Lewis
Never buy a house through them, they are an awful company
04-06-2023
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jake smith
I've been without water in my kitchen for over a month now. Repair person has failed to show up today.
28-05-2023
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Tyler Barker
They are actually hopeless. I don't know who in their right mind pays them to continue business but they really need to be replaced by a better company who actually know how to organise and carry out a repair. I am caring for a cancer patient who has been left to deal with a very mouldy bathroom for 2 months. After 20+ emails and several pictures and also mentioning that it was cleaned twice to then return within days due to a leak above/no working extractor fan, they send someone round for a quick 10 min clean...mould returned within 5 days and now after 2 weeks they were supposed to send someone round today who never showed up...now the same cancer patient is being prescribed by his GP for mould allergy symptoms. ABSOLUTE DISGRACE. 5 months later and still the mould is inside the plaster. They can't even fix a window handle after 3 attempts either.
18-05-2023
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Verum ExAnimo
I’m on full housing benefit for a social housing property with Clarion Housing which is paid by the local council on a 13 monthly payment (lunar cycle). I have no access to the money used for my rent payments nor do I make them. It is the council who are empowered to make the payments upon my behalf. This occasionally leads to my account being in arrears due to the payment cycle according to Clarion Housing. However, this is due to a miscalculation of the formula used to work out the rent in relation to the amount of money received. I am never in fact in arrears. Letters and phone calls from Clarion Housing regarding this matter often border upon harassment. My mental health and anxiety has definitely been impacted by the behaviour and attitude of this company. Clarion Housing seems more concerned with its finances rather than doing due diligence, customer service or fixing property issues.
18-05-2023
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The Vintagious
My mum is a secured tenant, she is disabled and her windows are rotting so when its winter its pretty cold in her house she has to leave the heating on 24/7 and paid £1000 from dec-mar 23 , she doesnt feel the heating at all as the frames of the windows are letting lot of wind in. Her living room radiators also stopped working since Dec 22 and they are yet to come back to replace it but no one came back, we called a few times and I was on hold for 1&2 hours was transferred from 1 department to another then they hung up on me 2 times, no reference number was given to me at all for the job they said they have raised and no one called back after cutting the line off. This housing association makes me feel sick as they dont care about their vulnarable residents at all, my mums front door lock is also so stiff she can not even close the door after her, all the door at this estate was replaced but her was left out and they said that we were not due for a replacement , I dont get it , they replace the door for the whole estate but left us! You make us sick seriously
18-05-2023
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Louise Pressley
Dire service!! Have been trying to get my fencing sorted for some time now. Neighbour has taken down boundary fencing leaning my garden unsafe and unusable. Was reported weeks back. . Hundreds lost in time off work and no one turns up to look at the works… untold phone calls and emails and missed appointments…. Just a firm of messers. Phoned the other day and waited a long time in the queue to be dealt with by a lady with a screaming baby in the background. Needless to say she had to end the call and never bothered to call back. Not paying full rent now until I have a usable and safe garden. Poor poor show that you should be very ashamed of. No one has a good word to say for Clarion. . Where are your standards??
18-05-2023
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RetroLodge
18-05-2023