Citygate SEAT Twickenham
Citygate SEAT Twickenham is a dealership located in Twickenham, England. They specialize in selling Seat cars, as well as offering second-hand options for those looking for a more affordable option. In addition to cars, they also sell boats and motorcycles. Their shop is a great destination for those looking for a unique shopping experience.
Introduction to Citygate SEAT Twickenham
Citygate SEAT Twickenham is a dealership that specializes in Seat cars. Established in 2006, the company has been providing quality services to customers for over a decade. What sets this company apart is their commitment to providing excellent customer service and their extensive knowledge of the Seat brand.Services & products
Citygate SEAT Twickenham offers a wide range of services including new and used car sales, servicing, and repairs. They also provide financing options, as well as a selection of Seat accessories and merchandise for purchase.Location
Located on South Road in Twickenham, Citygate SEAT Twickenham is situated in a vibrant area with a variety of businesses nearby. Customers can expect to find shops, restaurants, and other amenities in the surrounding area. The dealership is conveniently located near public transportation options, including the Twickenham train station, which is just a 10-minute walk away.Benefits
Customers should choose Citygate SEAT Twickenham because of their expert knowledge of the Seat brand and their commitment to providing excellent customer service. The staff is friendly and knowledgeable, and they go above and beyond to ensure that customers are satisfied with their experience. Additionally, the dealership offers competitive pricing and financing options to make purchasing a car more affordable.Good to know
Customers should be aware that Citygate SEAT Twickenham specializes in Seat cars and may not have a wide selection of other brands available. However, their expertise in the Seat brand makes them an excellent choice for anyone looking to purchase a Seat car.Reviews
Customers have given Citygate SEAT Twickenham high praise for their exceptional customer service, knowledgeable staff, and competitive pricing. Many customers have noted that the dealership goes above and beyond to ensure that customers are satisfied with their experience.Amenities
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leather upholstery
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heated seats
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power seats
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memory seats
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reclining seats
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lumbar support
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armrests
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headrests
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cup holders
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sunshades
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airbags
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seat belts
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free parking
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online shopping
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credit card acceptance
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returns policy
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gift cards
FAQ
What types of Seat cars do you offer?
We offer a variety of Seat cars including hatchbacks, saloons, SUVs, and MPVs. Our inventory is constantly changing, so we encourage customers to check with us regularly to see our latest offerings.What is the warranty on a new Seat car?
Our new Seat cars come with a three-year warranty. This warranty covers any manufacturing defects that may occur during this time period. We also offer extended warranty options for customers who are interested in additional coverage.Do you offer maintenance services for Seat cars?
Yes, we have a dedicated service center that provides maintenance and repair services for Seat cars. Our team of trained technicians can handle everything from routine maintenance to major repairs. We also offer genuine Seat parts to ensure that your car stays in top condition.What types of items do you sell in your second hand store?
Our second hand store offers a variety of items including clothing, furniture, electronics, and household goods. Our inventory is constantly changing, so we encourage customers to stop by regularly to see our latest offerings.Are there any specific policies or restrictions regarding returns or exchanges?
Yes, we have a policy that allows customers to return or exchange items within 30 days of purchase. The item must be in its original condition and accompanied by a receipt. We do not offer returns or exchanges on certain items such as electronics or furniture, so we encourage customers to check with us before making a purchase.Reviews
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dipak bharadia
Sorry! Presently, the star rating is anything from -5(can I go any lower???) to 3. This reflects after sales service to buying the car. MORE TO COME AS COLLECTING CAR (6.6.23) AFTER PROMISED WORK BUT NEARLY NOT A FRACTION DONE. LH HAS NO CLUE WHAT RH IS DOING...NOOOO COORDINATION. MEGA ISSUES RE 'DOES ANYONE HAVE A CLUE???' p.s. might change my range of 'review' once car collected on 6.6.23. WATCH THIS SPACE. SEAT CUSTOMER SERVICE/WHOEVER - GET IN TOUCH - HAPPY TO ELABORATE..... Okay, finally managed to get issues fixed. Nathaniel, took charge and Garth coordinated everything. Yes, it really was that simple, simply coordinating and someone like Garth ensuring he'd check everything once the work needed doing was to my satisfaction. Hence have improved my star rating. Could have been a 5 but spoilt by the inconvenience and wasted time.
16-06-2023
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Magali C
This was once a very well run 5 stars VW garage, with a range of highly competent staff on all levels (sales, parts/service, reception) with a fantastic atmosphere. I have owned VWs for 20 years I persisted in getting my cars serviced there when SEAT took over despite the very high dealer's prices. Things have degraded now: 1-There is no direct phone number, it is now virtually impossible to get through the local garage on the phone. If I miss a call, (for example to agree which tyre brand I prefer if a tyre needs replacing during a service) I get stuck in the central phone system and cannot get back to the person who is trying to contact me in Twickenham. Frustrating for both customers and staff! 2- Nigel seems to be single handedly running a very busy service/parts shop floor, and as highly professional and competent as he is, the waiting times are long, customers get impatient and other staff appear poorly knowledgeable. 3- The receptionists (who deserve a medal) can only do so much to keep people waiting, if there is lack of adequately qualified staff to help customers, and overall frustration leads rudeness, which they admitted was a daily occurrence. I visited twice so far in 2023, mistakes were made with quotes, there was poor or no communication, there is a bad atmosphere on the shop floor and finally prices are extortionate compared to local small garages. I hope that the staff soon get the support they need from Cytigate to do their job well and improve the experience for everyone's sake!
11-06-2023
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Oleksii Anhel
I ordered a spare part on 05/25/23, no one called, no one texted that you can pick it up, I arrived myself on 06/06/23 and you know that my spare part is already there, but no one informed me, I called every day and no one answered the call once, (probably because everyone busy people drink free coffee) had a conversation with a rude person named Atul, I think the upper management should review their tired people who do nothing and are rude to customers who spend £650 on plastic, seat should not be with such people from the parts department.
11-06-2023
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Rob Denton
I’ve twice serviced my SEAT car here. Each time you pre-book a time, turn up and they ask you to take a seat in a nice seating area. They even have a coffee machine. Not like most garages…but the comfortable seating and coffee machine are all there because they like to keep you waiting…and waiting…and waiting. On both occasions I’ve been sitting around for about 30 minutes before someone is available. I’m not sure what’s complicated about dropping your car off for a service. Most garages you park up, hand over the keys and off you go. But here they seem to have a “service advisor” you need to speak with and you need to wait for this person to be available, which takes a lot time. They are very friendly once they do arrive. Then at collection it’s more of the same. If you’re lucky it’ll take 20 minutes for them to take your money and give you your keys back. So if you want to spend an hour sitting in a showroom waiting around, then book in with SEAT Twickenham.
04-06-2023
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Richard Hemingway
Very good, tidy dealership. With an array of nice people especially the sales people. Overall would come again.
21-05-2023
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mason pearsall
Came in a couple of weekends ago to have a look at their used approved selection. Had the pleasure of having George Liddiard as our advisor who was great. Took our budget into mind and gave us options at both the lower and upper limit, not pushing us towards the upper at any point. Ended up reserving a car on the day and 2 weeks later we picked it up. Can’t fault George, really pleased with the car and would highly recommen!
21-05-2023
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Tim Franke
After agreeing a price of £112 for brake fluid change, they did a check which did not ask for and charged an extra £150
18-05-2023
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J A
18-05-2023
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Marco Albano
Brought my car for its 1st service. Citygate team in Twickenham is kind and knowledgeable: They reassured me about doubts I had relating to what I considered to be defects in my car. Thank you!
18-05-2023
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Will Broom
Taleb was brilliant, very knowledgeable and professional, made the whole experience easy.
18-04-2023