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Telephone Answering Services

City Reception

City Reception is a London-based company that provides professional telephone answering services and telecommunications solutions. With a focus on delivering exceptional customer service, City Reception helps businesses of all sizes manage their incoming calls and improve their communication with clients.

Introduction to City Reception

City Reception is a London-based company that provides telephone answering services for businesses of all sizes. Established in 2006, the company has a team of highly trained receptionists who answer calls in a professional and friendly manner. What sets City Reception apart from other companies in the industry is its commitment to delivering personalized services to each client.

Services & products

City Reception offers a range of telephone answering services, including call answering, message taking, call forwarding, and voicemail services. Clients can choose from various packages based on their needs, and all services are provided at competitive prices.

Location

Located at 78 York St in the heart of London, City Reception is situated in a bustling area with many businesses, restaurants, and shops. The area is easily accessible by public transportation, with the closest options being Marble Arch Station (0.4 miles), Bond Street Station (0.5 miles), and Baker Street Station (0.7 miles).

Benefits

Customers should choose City Reception because of its commitment to providing personalized services, its competitive pricing, and its team of highly trained receptionists. The company understands that every business is unique, and it strives to tailor its services to meet the specific needs of each client.

Good to know

Customers should be aware that City Reception does not provide telecommunications services beyond its telephone answering services. However, the company can recommend trusted partners for additional telecommunications needs.

Reviews

Customers have praised City Reception for its exceptional customer service, professionalism, and attention to detail. Many have noted that the company's services have helped to improve their businesses' efficiency and productivity.

Amenities

  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    customized greeting
  • amenity
    text messaging

FAQ

What type of call answering services do you offer?

We offer telephone answering services to businesses of all sizes and industries. Our services include call screening, message taking, appointment scheduling, and more.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained and experienced call agents who are dedicated to providing exceptional customer service. Our agents receive ongoing training to ensure that they are equipped to handle calls for businesses in any industry.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to meet the unique needs of your business. We work closely with our clients to understand their requirements and develop a customized call answering solution that meets their needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls in a timely manner, typically within a few rings. Our call center is open 24/7, 365 days a year, so we can provide round-the-clock support for your business.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of your callers' information very seriously. We use state-of-the-art technology and follow strict security protocols to ensure that all information is kept safe and confidential. Our call agents are also trained to handle sensitive information with the utmost discretion and professionalism.