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Hostels

City Access

City Access is a company based in Thornton Heath, England that specializes in providing accommodations for travelers. They offer a range of options, including hostels and hotels, to suit the needs of their clients. With a focus on customer satisfaction, City Access strives to provide comfortable and affordable lodging for those on the go.

Introduction to City Access

City Access is a company that offers affordable hostel accommodations to travelers visiting Thornton Heath, England. Founded in 2010, the company has since expanded to offer a variety of travel and hotel services to its customers. What makes this company unique is its commitment to providing quality accommodations at an affordable price.

Services & products

City Access offers a range of travel and hotel services, including hostel accommodations, hotel bookings, and travel packages. Customers can book a dormitory bed, private room, or entire apartment through the company's website.

Location

City Access is located in Thornton Heath, a vibrant neighborhood in South London. The area is home to a variety of businesses, including restaurants, bars, and shops. Customers can expect to experience the local culture and get a taste of authentic London life. The closest public transportation options are the Thornton Heath train station, which is a 10-minute walk away, and the bus stop for routes 50, 75, and 468, which is a 5-minute walk away.

Benefits

Customers should choose City Access over other companies in the same industry because of its commitment to quality and affordability. The company offers competitive prices on all of its accommodations and travel packages. Additionally, the staff at City Access is friendly and knowledgeable, providing excellent customer service to ensure that customers have a pleasant stay.

Good to know

Customers should be aware that City Access is primarily a hostel and may not offer the same amenities as a traditional hotel. However, the company strives to provide a comfortable and enjoyable experience for all of its customers.

Reviews

Customers rave about the affordable prices and friendly staff at City Access. Many customers note that the hostel is clean and well-maintained, making for a comfortable stay. Others appreciate the convenient location and easy access to public transportation. Overall, customers recommend City Access for anyone looking for an affordable and enjoyable travel experience in Thornton Heath.

Amenities

  • amenity
    24-hour reception
  • amenity
    private bathroom
  • amenity
    free wi-fi
  • amenity
    breakfast included
  • amenity
    air conditioning
  • amenity
    luggage storage
  • amenity
    bar
  • amenity
    restaurant
  • amenity
    laundry facilities
  • amenity
    shuttle service
  • amenity
    tours-ticket assistance

FAQ

What is the availability of private rooms vs. dormitory-style rooms?

We offer both private rooms and dormitory-style rooms. The availability of each type of room depends on the current bookings and season. We recommend checking our website or contacting us directly for the most up-to-date availability information.

What amenities are included with the room rate?

Our room rates include a variety of amenities such as free Wi-Fi, bed linens, towels, and access to shared bathrooms and common areas. Some private rooms may also include additional amenities such as en-suite bathrooms and televisions. We encourage guests to check the specific room descriptions on our website for more information.

How do you ensure the safety and security of your guests and their belongings?

We take the safety and security of our guests and their belongings very seriously. We have security measures in place such as 24-hour reception, CCTV cameras, and secure lockers in dormitory-style rooms. We also provide guests with information on how to keep their belongings safe and secure during their stay.

Are there any restrictions or rules guests should be aware of before booking?

Yes, we have certain restrictions and rules that guests should be aware of before booking. For example, we have an age limit of 18 years or older for guests staying in dormitory-style rooms. We also have quiet hours and ask guests to be respectful of others in the hostel. We encourage guests to review our terms and conditions on our website before booking.

What is your cancellation policy and are there any fees associated with cancelling a reservation?

Our cancellation policy varies depending on the type of reservation and rate booked. We offer both non-refundable and flexible rates. Guests who book a non-refundable rate will not be able to cancel or modify their reservation without incurring a fee. Guests who book a flexible rate can typically cancel or modify their reservation without a fee up to a certain point before their stay. We encourage guests to review the specific cancellation policy for their reservation before booking.