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Citizens Advice Bureaus

Citizens Advice Wirral

Citizens Advice Wirral is a Citizens Advice Bureau located in Birkenhead, England. The company provides free, confidential, and impartial advice to individuals on a range of issues, including debt, housing, and employment. As a part of the public sector and society, Citizens Advice Wirral aims to empower individuals to make informed decisions and improve their lives.

Introduction to Citizens Advice Wirral

Citizens Advice Wirral is a branch of the Citizens Advice Bureaus, which is a network of independent charities that provide free, confidential, and impartial advice to people on a range of issues. The Wirral branch has been serving the local community since 1939, making it one of the oldest Citizens Advice offices in the UK. The purpose of the company is to help people overcome the challenges they face in their daily lives, whether that be financial, legal, or personal. What makes this company unique is its dedication to providing accessible and inclusive services to all members of the community, regardless of their background or circumstances.

Services & products

Citizens Advice Wirral offers a wide range of services, including advice on debt, welfare benefits, housing, employment, and consumer issues. They also provide specialist services for people with disabilities, mental health problems, and those experiencing domestic abuse. Customers can access these services through face-to-face meetings, telephone consultations, or online chat sessions. All services are free and confidential, and delivered by trained volunteers and staff.

Location

Citizens Advice Wirral is located in Haymarket Court, on Hinson Street in Birkenhead, England. The area is a bustling commercial district, home to a variety of businesses and shops. Customers can expect to find a range of amenities, including cafes, restaurants, and supermarkets. The nearest public transportation options are Birkenhead Bus Station (0.3 miles), Conway Park Train Station (0.4 miles), and Hamilton Square Train Station (0.6 miles).

Benefits

Customers should choose Citizens Advice Wirral because of the high-quality, impartial advice they provide. The company is staffed by trained volunteers and professionals who are dedicated to helping people overcome their problems. They are committed to providing a safe and welcoming environment for all customers, regardless of their background or circumstances. Additionally, all services are free and confidential, ensuring that customers can access the help they need without fear of judgement or discrimination.

Good to know

Customers should be aware that Citizens Advice Wirral is a charity, and relies on donations and grants to continue providing their services. They welcome donations of all sizes, and encourage people to get involved as volunteers or fundraisers if they are able to. Additionally, customers should be aware that while the company provides advice on a wide range of issues, they are not able to provide legal representation.

Reviews

Customers have praised Citizens Advice Wirral for their friendly and professional service, as well as their ability to provide practical solutions to their problems. Many have commented on the high-quality training and support provided to volunteers, which ensures that they are well-equipped to help customers. Overall, customers feel that Citizens Advice Wirral is a valuable resource for the community, and appreciate the dedication and commitment of the staff and volunteers.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    translation services
  • amenity
    sign language interpreter
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues including debt, benefits, housing, employment, consumer, and legal matters.

Are your services free of charge?

Yes, our services are completely free of charge to everyone who seeks our help.

Can your team assist with legal advice and representation?

Our team of trained advisors can provide general legal advice on a variety of issues, but we do not offer representation services. We can, however, refer you to specialist legal services if needed.

How can I access your services - do I need to make an appointment?

You can access our services in several ways including in-person at our office, over the phone, or through our website. Appointments are not always necessary, but it is recommended to check our website or call ahead to confirm availability.

What qualifications and experience do your advisors have?

Our advisors have a range of qualifications and experience, including training in advice-giving and welfare benefits. They also receive ongoing training to ensure they are up-to-date with the latest developments in advice and support.

Reviews

  • John (John the cap)

    Got the info I wanted.

    21-05-2023

  • Raine kenny

    Kept on hold for way too long, cut off and pretty useless unfortunately.

    28-03-2023

  • Susan Beech

    Left a message, with my phone number for them to call me back, its been two weeks and still not herd back from them

    28-02-2023

  • Susan Gardner

    28-01-2023

  • Terrianne Quigley

    Such a shame as I have had great dealings with CAB before, but John was really judgemental and actually offered no advice, no alternatives and was just a total waste of time

    28-10-2022

  • gary b

    The place to contact for 1st class advice.

    28-09-2022

  • Allan Campbell

    You carnt see any one you have 2 phone them a load of rubbish don't go waste of time

    28-09-2022

  • Elke McNally

    Not very helpfull

    28-08-2022

  • Marie Hughes

    28-08-2022

  • James Alistair Gunn

    28-06-2022