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Citizens Advice Bureaus

Citizens Advice West Berkshire

Citizens Advice West Berkshire is a non-profit organization that provides free, confidential, and impartial advice to individuals in the West Berkshire area. As one of many Citizens Advice Bureaus across the UK, their mission is to help people navigate the complexities of the public sector and society. They are located on the 2nd floor of Broadway House in Newbury, England.

Introduction to Citizens Advice West Berkshire

Citizens Advice West Berkshire is a branch of the Citizens Advice Bureaus, a national network of advice centers that offer free, confidential and impartial advice to individuals in the UK. The West Berkshire branch was established in the 1960s and has been serving the local community ever since. Their mission is to provide people with the information and support they need to solve their problems and improve their lives. What makes this company unique is their commitment to empowering individuals and promoting social justice.

Services & products

Citizens Advice West Berkshire offers a range of services to help people navigate different issues, such as housing, employment, debt, benefits, and consumer rights. They provide advice over the phone, through email, and in person at their office. They also offer specialist services, such as support for victims of domestic abuse and advice for EU citizens living in the UK. All of their services are free and confidential.

Location

Citizens Advice West Berkshire is located on the second floor of Broadway House, which is situated on the Broadway in Newbury. The area is a bustling commercial district with a mix of shops, restaurants, and offices. There are several public transportation options nearby, including the Newbury bus station, which is a 5-minute walk away, the Newbury train station, which is a 15-minute walk away, and the Newbury Racecourse station, which is a 20-minute walk away.

Benefits

Customers should choose Citizens Advice West Berkshire because they offer high-quality, reliable, and impartial advice that is tailored to their specific needs. The organization is staffed by trained volunteers who have a deep understanding of the issues facing the local community. They are committed to providing a safe and welcoming space for everyone who seeks their help.

Good to know

Customers should be aware that Citizens Advice West Berkshire is a charity organization and relies on donations and grants to continue providing their services. They are always looking for volunteers and supporters to help them achieve their mission.

Reviews

Customer reviews of Citizens Advice West Berkshire are overwhelmingly positive. Customers praise the organization for their helpful and supportive staff, their thorough and accurate advice, and their commitment to making a positive difference in the community. Many customers have reported that they have successfully resolved their issues with the help of Citizens Advice West Berkshire.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues, including debt, housing, employment, consumer rights, benefits, and legal matters.

Are your services free of charge?

Yes, all of our services are free of charge.

Can your team assist with legal advice and representation?

While we cannot provide legal representation, our trained advisors can offer legal advice and guidance on a range of issues.

How can I access your services - do I need to make an appointment?

You can access our services in a variety of ways, including by phone, email, or in person. We recommend making an appointment to ensure that we have an advisor available to assist you.

What qualifications and experience do your advisors have?

Our advisors are highly trained and experienced, and many have professional backgrounds in fields such as law, finance, and housing. They receive regular training and support to ensure that they are up-to-date with the latest advice and guidance.

Reviews

  • Brian Kelly

    I want to say a massive thank you to Christine and a gentleman I spoke to. Your help has helped me so much thankyou again

    28-03-2023
  • David Abel

    Lovely people very good service thank you

    28-07-2022
  • Caroline Atkins

    Never bothered to get get back to me!!!!!!!

    28-05-2021
  • Chris Terry

    28-05-2021
  • Martin Clark

    solved problem cancelling Amazon prime as unable to cancel online. Also customer services hung up .told I'm cancelling.

    28-05-2021
  • Ionel Balaci

    Good advice

    28-05-2021
  • Andy Jones

    28-05-2020
  • Genevieve

    I left feeling empowered. I would recommend getting their support.

    28-05-2020
  • Ricky Mayne

    Joke,, left on hold for 40 mins then put back to the start

    28-05-2020
  • Shelley Parris

    Rude and condescending

    28-05-2020