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Citizens Advice Bureaus

Citizens Advice Test Valley

Citizens Advice Test Valley is a non-profit organization that provides free, confidential, and impartial advice to individuals and communities in the Test Valley area. As a part of the Citizens Advice Bureaus network, the organization is committed to helping people solve their problems and improve their lives. With a focus on the public sector and society, Citizens Advice Test Valley offers a range of services and support to those in need.

Introduction to Citizens Advice Test Valley

Citizens Advice Test Valley is a non-profit organization that provides free and confidential advice to the public on a wide range of issues. Founded in 1939, the company has a rich history of helping individuals and families in need. What makes this company unique is its commitment to providing impartial advice and advocacy to anyone who needs it, regardless of their background or circumstances.

Services & Products

Citizens Advice Test Valley offers a variety of services to its clients. These services include legal advice, debt management, housing support, and benefits advice. The company also provides support for those experiencing discrimination or harassment, as well as advice on consumer issues such as faulty goods or services. All of these services are provided free of charge.

Location

Citizens Advice Test Valley is located in Rookley, England, in the former Magistrates Court on Church Street. The area is primarily residential, with a mix of small businesses and shops. Customers can expect a friendly and welcoming atmosphere when visiting the company. There are several public transportation options nearby, including the Romsey train station (1.5 miles), the Romsey bus station (1 mile), and the Rookley bus stop (0.1 miles).

Benefits

Customers should choose Citizens Advice Test Valley because of the company's commitment to providing impartial and confidential advice to all who need it. The company's staff is highly trained and experienced in a variety of areas, ensuring that clients receive the best advice possible. In addition, the company's non-profit status means that clients do not have to pay for the services they receive.

Good to Know

Customers should be aware that Citizens Advice Test Valley is a busy organization and may experience long wait times during peak periods. However, the company strives to provide assistance to all who need it and will do its best to accommodate clients in a timely manner.

Reviews

Customers have praised Citizens Advice Test Valley for its compassionate and knowledgeable staff, as well as its commitment to providing free and impartial advice. Many clients have stated that they feel supported and empowered after receiving advice from the company. Overall, the company has a strong reputation for providing excellent service to the community.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    translation services
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a variety of issues such as debt, housing, employment, benefits, consumer rights, and more.

Are your services free of charge?

Yes, all of our services are completely free of charge.

Can your team assist with legal advice and representation?

While we cannot provide legal advice or representation, we can provide general information and guidance on legal issues and refer you to appropriate legal services if necessary.

How can I access your services - do I need to make an appointment?

You can access our services in several ways, including by phone, email, or in-person at one of our offices. Some services may require an appointment, but many can be accessed on a drop-in basis.

What qualifications and experience do your advisors have?

Our advisors undergo extensive training and receive ongoing professional development to ensure they are equipped with the knowledge and skills to provide high-quality advice and support. They come from a variety of backgrounds and bring a range of skills and experience to their work with us.

Reviews

  • trussy26

    very polite and friendly Good service

    18-03-2023
  • donna turner

    Extremely grateful

    18-03-2023
  • neil Wheeler

    18-02-2023
  • Ronald Hancock

    Great service and support central to Romsey. It is a very welcoming place and friendly.

    18-12-2022
  • Antony Hobart

    18-08-2022
  • Martin

    Very helpful and friendly staff. Very knowledgeable.

    18-06-2021
  • Ria D

    not very successful..i ended up knowing more about my options than the CAB helper did.....

    18-06-2020
  • jacquelyn Pearce

    So kind and helpful

    18-06-2020
  • Jacek DÄ™bski

    Very helpful people working there. Polite and willing to do whatever they can. Some information only available after an appointment.

    18-06-2020
  • A Brown

    18-06-2020