Citizens Advice Telford & The Wrekin
Citizens Advice Telford & The Wrekin is a Citizen Information Bureau based in Telford, England. They provide information and advice to the public sector and society on a range of issues. Their goal is to help people find solutions to their problems and improve their lives.
Introduction to Citizens Advice Telford & The Wrekin
Citizens Advice Telford & The Wrekin is a non-profit organization that provides free and confidential advice to help people overcome their problems. The company has been providing its services for over 80 years and is run by volunteers who are passionate about helping others. What makes this company unique is that it offers a wide range of services, such as debt management, benefits advice, employment advice, and housing advice, to name a few.Services & products
Citizens Advice Telford & The Wrekin offers a variety of services to help people with their problems. Customers can get advice on benefits, debt and money, consumer issues, family and relationships, housing, law and courts, immigration, health, and work. The company provides information and support through face-to-face meetings, phone calls, email, and web chat.Location
Citizens Advice Telford & The Wrekin is located in the heart of Wellington, Telford. The area is known for its historic buildings and vibrant community. Customers can expect to find a variety of businesses in the area, including cafes, restaurants, shops, and banks. The company is easily accessible by public transportation, with the nearest bus stop just a minute's walk away. The three closest public transportation options are the Wellington Bus Station (0.3 miles), the Wellington Rail Station (0.5 miles), and the Telford Central Rail Station (2.5 miles).Benefits
Customers should choose Citizens Advice Telford & The Wrekin because of the company's commitment to helping people. The volunteers are dedicated and knowledgeable, and they provide a safe and confidential environment for customers to discuss their problems. The company offers a wide range of services, which means that customers can get help with a variety of issues all in one place.Good to know
Customers should be aware that Citizens Advice Telford & The Wrekin is a charity and relies on donations to continue providing its services. The company also has a strict confidentiality policy, which means that customers can trust that their information will not be shared without their permission.Reviews
Customers have praised Citizens Advice Telford & The Wrekin for its friendly and professional volunteers who have helped them to overcome their problems. They have also appreciated the range of services that the company offers and the confidential nature of the meetings. Overall, customers have had a positive experience with the company and would recommend it to others.Amenities
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computer -
printer
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copier
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internet access
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wi-fi
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phone
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fax
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wheelchair access
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parking
FAQ
What types of information and services do you provide to citizens?
We provide a wide range of free information and advice to citizens on topics such as benefits, debt, housing, employment, consumer issues, and more. We also offer support with filling out forms and making complaints.Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge. We are a non-profit organization that is funded by donations and grants.How accessible are your services to individuals with disabilities?
We strive to make our services as accessible as possible to individuals with disabilities. Our offices are wheelchair accessible, and we can provide support for those with hearing or visual impairments. We also have online resources and telephone services available.What are your hours of operation, and do you have any after-hours services available?
Our hours of operation vary depending on the location, but we typically offer services during weekdays from 9am-5pm. We do not have after-hours services available, but we do offer online resources that are available 24/7.What is your process for handling confidential or sensitive information provided by citizens?
We take the handling of confidential and sensitive information very seriously. We have strict protocols in place to ensure that information is kept secure and confidential. We only share information with third parties when necessary and with the citizen's consent. Our advisors are trained to handle sensitive information with care and respect.Reviews
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Chris Nock
18-04-2023
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Christine Mager
Very helpful and lots of useful information.
18-01-2023
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tim Baldwin
18-01-2023
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Craig Hall
Always helpful
18-12-2022
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Glyn Haseley
45min wait on hold
18-12-2022
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Maame Akua Afrakomah
18-09-2022
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Nancy Acquah
Helpful people
18-06-2022
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Svetlana Swift
18-06-2022
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Arron Rowe lacourse
Unless gave me a number to a solicitor in another town rang them back up they said they can't help signed up for nothing they need to be shut down what do they really do for people 0
18-06-2022
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Peter Sinclair
We found cab so very helpfull,reasuring and can ease the burden that you are exsperience or problems that accure in life, confidetial at all times,dont hide away speak to cab
18-06-2022
