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Citizen Information Bureaus

Citizens Advice Staffordshire South West (Stafford)

Citizens Advice Staffordshire South West (Stafford) is a Citizen Information Bureau located in Stafford, England. The company is dedicated to providing information and advice to the public sector and society.

Introduction to Citizens Advice Staffordshire South West (Stafford)

Citizens Advice Staffordshire South West (Stafford) is a non-profit organization that provides free, confidential, and impartial advice to people in Stafford and the surrounding areas. The company has a rich history dating back to 1939 when it was established as one of the first Citizen Information Bureaus in the UK. Today, it remains committed to its mission to help people resolve their legal, financial, and personal issues. What sets this company apart from others in the industry is its team of skilled and experienced advisors who are passionate about helping others.

Services & products

Citizens Advice Staffordshire South West (Stafford) offers a wide range of services to its clients. These include legal advice, debt management, housing issues, benefits advice, and consumer rights advice. The company also provides support for people with disabilities, mental health issues, and those who are dealing with domestic abuse. In addition to its advisory services, the company also provides training and education programs for individuals and organizations.

Location

Citizens Advice Staffordshire South West (Stafford) is located in the heart of Stafford, a bustling town in the West Midlands. The area is home to a mix of small businesses, restaurants, and shops, making it a vibrant and diverse community. The company is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The nearest train station is Stafford Railway Station, which is approximately one mile from the company's offices.

Benefits

Customers who choose Citizens Advice Staffordshire South West (Stafford) can expect to receive high-quality advice and support from a team of dedicated professionals. The company is committed to providing its clients with personalized and confidential advice that is tailored to their individual needs. With over 80 years of experience in the industry, the company has a proven track record of helping people resolve their legal, financial, and personal issues.

Good to know

Customers should be aware that Citizens Advice Staffordshire South West (Stafford) is a non-profit organization that relies on donations and funding to continue providing its services to the community. While the company strives to help as many people as possible, there may be times when its services are in high demand, and clients may need to book an appointment in advance.

Reviews

Customers of Citizens Advice Staffordshire South West (Stafford) have praised the company for its knowledgeable and friendly staff, as well as its commitment to providing excellent customer service. Clients have reported feeling supported and empowered after receiving advice from the company. Overall, the company has a reputation for being a trusted and reliable source of information and support for people in the Stafford area.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide information and services on a wide range of topics, including but not limited to benefits, debt, housing, employment, consumer rights, and legal issues. Our services include advice, advocacy, and education to help citizens make informed decisions and improve their lives.

Is there a fee for accessing your services, or are they free of charge?

Our services are free of charge to all citizens. We are a nonprofit organization dedicated to providing accessible and impartial advice to those who need it.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to all individuals, including those with disabilities. We have a range of accommodations available, such as wheelchair access, sign language interpreters, and materials in alternative formats. We also have a dedicated team to assist individuals with disabilities in accessing our services.

What are your hours of operation, and do you have any after-hours services available?

Our hours of operation are Monday to Friday, 9am to 5pm. We do not have after-hours services available at this time, but we do offer online resources and self-help guides that can be accessed outside of our regular business hours.

What is your process for handling confidential or sensitive information provided by citizens?

We take confidentiality and data protection very seriously. We have strict policies and procedures in place to ensure that all confidential and sensitive information provided by citizens is handled securely and in compliance with relevant laws and regulations. We only share information with third parties with the explicit consent of the individual or where required by law.