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Citizen Information Bureaus

Citizens Advice Staffordshire South West (Cannock)

Citizens Advice Staffordshire South West (Cannock) is a Citizen Information Bureau located in Cannock, England. The company provides information and advice to the public on a variety of topics, including legal issues, finances, and housing. As a part of the public sector and society, Citizens Advice Staffordshire South West (Cannock) is committed to helping individuals navigate complex systems and make informed decisions.

Introduction to Citizens Advice Staffordshire South West (Cannock)

Citizens Advice Staffordshire South West (Cannock) is a non-profit organization that aims to provide free, confidential, and impartial advice to anyone who seeks it. The company has been serving the local community for many years and has a rich history of helping people in need. What sets this company apart is its commitment to ensuring that everyone, regardless of their background or circumstances, has access to the information and support they need.

Services & products

Citizens Advice Staffordshire South West (Cannock) offers a wide range of services, including advice on debt, benefits, housing, employment, consumer rights, and more. Customers can also get help with filling out forms, making phone calls, and writing letters. The company's goal is to empower people to solve their problems and take control of their lives.

Location

Citizens Advice Staffordshire South West (Cannock) is located in the heart of Cannock, a bustling town in Staffordshire, England. The area is home to many businesses, including shops, restaurants, and offices. Customers can expect to experience a friendly and welcoming atmosphere when they visit the company's offices. The nearest public transportation options are the Cannock Train Station (0.7 miles), Cannock Bus Station (0.3 miles), and the Walsall Road Bus Stop (0.1 miles).

Benefits

Customers should choose Citizens Advice Staffordshire South West (Cannock) because of the company's commitment to providing high-quality, free advice to anyone who needs it. The organization's team of trained advisors are knowledgeable and experienced, and will work with customers to find the best solutions to their problems. The company also provides a range of online resources, including fact sheets and self-help tools, to help customers navigate their way through complex issues.

Good to know

Customers should be aware that Citizens Advice Staffordshire South West (Cannock) is a non-profit organization and relies on donations and funding to continue providing its services. The company is always looking for volunteers and donors to help support its mission.

Reviews

Customers have praised Citizens Advice Staffordshire South West (Cannock) for its friendly and knowledgeable staff, as well as the quality of the advice provided. Many have also noted that the company's services have been invaluable in helping them navigate through difficult times.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide free and confidential advice on a wide range of issues such as benefits, housing, debt, employment, and consumer rights. We also offer practical support such as form filling and negotiating with creditors. Our goal is to empower citizens to make informed decisions and take control of their lives.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge. We are an independent charity that relies on donations to continue providing advice and support to those in need.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to everyone, including individuals with disabilities. Our office is wheelchair accessible and we can provide alternative formats for our advice and information, such as large print or audio recordings, upon request.

What are your hours of operation, and do you have any after-hours services available?

Our office is open Monday to Friday from 9am to 4:30pm, and we offer drop-in sessions during these hours. We also have telephone and email advice services available during these hours. Unfortunately, we do not have after-hours services available at this time.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. We have a strict data protection policy in place and all of our staff and volunteers are trained on how to handle confidential and sensitive information. We only share information with third parties with the client's explicit consent, or in cases where we are legally obliged to do so.