Citizens Advice South East Staffordshire (Lichfield) - Phone or email us
Citizens Advice South East Staffordshire (Lichfield) is a company located in Lichfield, England. They provide services related to Citizen Information Bureaus, Public Sector & Society. Customers can contact them via phone or email.
Introduction to Citizens Advice South East Staffordshire (Lichfield) Phone or email us
Citizens Advice South East Staffordshire (Lichfield) is a non-profit organization that offers free advice and support to the public. The company has been around for over 80 years, providing indispensable assistance to people who need it the most. The unique aspect of this company is that they offer a variety of services to help members of the public with various issues, including debt, housing, and employment.Services & products
Citizens Advice South East Staffordshire (Lichfield) offers a range of services to help people with their problems. The services include advice on debt and money, benefits, employment, housing, immigration, and consumer issues. They also offer support for those experiencing domestic violence and abuse. Customers can access their services online, by phone, or in-person.Location
Citizens Advice South East Staffordshire (Lichfield) is located at 29 Levetts' Fields, Lichfield WS13 6HY, in the heart of Lichfield. The area is known for its beautiful architecture, stunning green spaces, and rich history. The company is easily accessible by public transportation, with the closest bus stop being Lichfield City Station (0.7 miles), Lichfield Trent Valley Station (1.4 miles), and Lichfield Bus Station (0.6 miles).Benefits
Customers should choose Citizens Advice South East Staffordshire (Lichfield) because they offer free, impartial, and confidential advice to those in need. The company has a team of experienced advisors who are passionate about helping people find solutions to their problems. The services are available to everyone, regardless of their background or circumstances.Good to know
Customers should be aware that Citizens Advice South East Staffordshire (Lichfield) is a non-profit organization, and they depend on donations to continue providing their services. They also have a strict confidentiality policy, ensuring that all personal information remains private and secure.Reviews
Customers have praised Citizens Advice South East Staffordshire (Lichfield) for their professionalism, expertise, and compassionate service. Many have shared stories of how the company has helped them overcome difficult situations and find a way forward. Overall, the reviews are highly positive, with customers appreciating the invaluable support provided by the organization.Keywords: Citizen Information Bureaus, Public Sector & Society.Amenities
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computer -
printer
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scanner
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copier
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internet access
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wi-fi
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phone
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fax
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wheelchair access
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parking
FAQ
What types of information and services do you provide to citizens?
We provide information and advice on a wide range of topics, including benefits, housing, employment, debt, and consumer issues. Our services are free, confidential, and impartial.Is there a fee for accessing your services, or are they free of charge?
Our services are completely free of charge. We are a charity and rely on donations to continue providing our services to the community.How accessible are your services to individuals with disabilities?
We strive to make our services accessible to everyone, including those with disabilities. We have wheelchair access to our offices and can provide information and advice in alternative formats, such as large print or audio recordings.What are your hours of operation, and do you have any after-hours services available?
Our office hours are Monday to Friday, 9am to 5pm. However, we do offer a limited number of evening appointments for those who are unable to attend during our regular hours. We also have a website where people can access information and advice at any time.What is your process for handling confidential or sensitive information provided by citizens?
We take the confidentiality of our clients very seriously and have strict procedures in place to protect their information. All information is kept confidential and will not be shared with anyone without the client's explicit consent. We are registered under the Data Protection Act and comply with all relevant legislation.Reviews
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The Reverend
Can't get through door in wheelchair
04-06-2023
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Maria Dainty
They were VERY helpful and gave all kinds of tips
18-04-2023
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Barry Street
18-04-2023
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Darren Roberts
Never ever answer the phone when you ring. Waited 40 mins for someone to pick up and that was me ringing just after they opened at 9.00am
18-07-2022
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Clive Abbott
About as helpful as a chocolate fire guard and abrupt with it !!!
18-06-2022
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Marie McNamee
Great place. I dont know what I would have done without Angela who is helping me above and beyond with my problems. Also love the quirky building where it is situated
18-06-2020
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Andrew Cartwright
18-06-2020
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kel p
Was at the Lichfield branch 2 weeks ago with my daughter, while we was sat in the waiting room the staff didn’t notice the window was left open, we was absolutely disgusted when we could here them talking about people that had been in that day including personal details and at one point a racist comment. Both my daughter and myself looked at each other, and she said mom I’m not giving them my details when I’m hearing all this and we walked straight out the door and will never go back again, so please be warned...
18-06-2020
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M H
Very friendly helpful staff come out armed with more knowledge and feeling better about the situation than when I went first went in 👍🏽
18-06-2020
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Ignas Sakys
Terrible stuff came for advice after lost job, said will ring in week after month no call yet. Was the point take details and disappear
18-06-2020
