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Citizen Information Bureaus

Citizens Advice South East Staffordshire (Burntwood) - Phone or Email us

Citizens Advice South East Staffordshire (Burntwood) is a citizen information bureau located in Burntwood, England. They provide assistance to the public sector and society through phone or email communication. For more information, please contact them directly.

Introduction to Citizens Advice South East Staffordshire (Burntwood) Phone or Email us

Citizens Advice South East Staffordshire (Burntwood) is a non-profit organization that provides free and confidential advice to help people with legal, financial, and other issues. The company was founded in 1939 and has been serving the community for over 80 years. The purpose of the company is to provide support and advice to those in need, regardless of their background or circumstances. What makes this company unique is its commitment to providing high-quality services to its clients, with the help of trained volunteers who are passionate about helping others.

Services & products

Citizens Advice South East Staffordshire (Burntwood) offers a wide range of services to its clients, including advice on debt, benefits, housing, employment, and consumer issues. The company also provides support for those who are experiencing discrimination or need help with legal issues. Clients can access these services through phone or email, making it easy and convenient to get the help they need.

Location

Citizens Advice South East Staffordshire (Burntwood) is located in Wade House, 7 Cannock Rd, Burntwood WS7 1JS, United Kingdom. Burntwood is a small town in Staffordshire, known for its mining history and beautiful parks. In the area, customers can expect to find a variety of small businesses, including cafes, restaurants, and shops. The town is well-connected to public transportation, with the closest options being the Burntwood railway station (0.6 miles), the Chase Terrace Technology College bus stop (0.2 miles), and the Swan Island bus stop (0.3 miles).

Benefits

Customers should choose Citizens Advice South East Staffordshire (Burntwood) because of its commitment to providing high-quality services to its clients. The company has a team of trained volunteers who are dedicated to helping others and providing support to those in need. Clients can access these services for free and can expect to receive confidential advice that is tailored to their specific needs.

Good to know

Clients should be aware that the services provided by Citizens Advice South East Staffordshire (Burntwood) are free and confidential. The company does not discriminate against anyone and is committed to helping everyone who seeks its services.

Reviews

Customers have left positive reviews about Citizens Advice South East Staffordshire (Burntwood), praising the company for its knowledgeable volunteers, helpful advice, and excellent customer service. Many clients have reported that the company has helped them to resolve their issues and provided them with the support they needed during difficult times.

FAQ

What types of information and services do you provide to citizens?

We provide information and advice on a range of issues including benefits, debt, employment, housing, and consumer rights. We also offer assistance with filling out forms and accessing other relevant services.

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge to all citizens who seek our help and advice.

How accessible are your services to individuals with disabilities?

We strive to make our services as accessible as possible for individuals with disabilities. Our offices are wheelchair accessible, and we can provide assistance for individuals who require alternative formats or communication methods.

What are your hours of operation, and do you have any after-hours services available?

Our hours of operation are Monday to Friday, 9am to 5pm. We do not have after-hours services, but we can arrange appointments outside of our regular hours if necessary.

What is your process for handling confidential or sensitive information provided by citizens?

We take confidentiality very seriously and have strict protocols in place for handling sensitive information. All information provided to us is kept strictly confidential, and we only share information with third parties with the express consent of the individual concerned. We also comply with all relevant data protection laws and regulations.

Reviews

  • robert bogacki

    never answer the phone

    18-01-2023
  • Darren Roberts

    Never answer the phone

    18-07-2022
  • lyndsey charlotte kilmister

    Never answered the phone

    18-06-2022
  • Martin Fess

    Hard to get a face to face appointment, since Covid the CAB have not been easy to access

    18-06-2022
  • Lizzy Maii

    Don't even answer the phone 😒

    18-06-2022
  • Mark Clemence

    I am a volunteer general adviser serving Burntwood, Lichfield and Tamworth including Adviceline. I wouldn't do this if I didn't think CA offer an excellent service.

    18-06-2021
  • Colin BuÅ•gwin

    Good advice

    18-06-2020
  • Dan

    18-06-2020
  • David Winfindale

    18-06-2020
  • Peter Huckfield

    OK bostin aye it

    18-06-2020