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Citizen Information Bureaus, Registration Services

Citizens Advice Solihull

Citizens Advice Solihull is a company based in Birmingham, England. They specialize in providing information and advice to citizens through their Citizen Information Bureaus. Additionally, they offer registration services to the public sector and society. Their expertise in the public sector and society makes them a valuable resource for those seeking guidance.

Introduction to Citizens Advice Solihull

Citizens Advice Solihull is a non-profit organization that provides free, confidential, and impartial advice to the local community in Birmingham, England. Established in 1939, the company has a long history of helping people navigate legal, financial, and personal issues. What makes Citizens Advice Solihull unique is their commitment to empowering individuals and improving their lives through access to information and support.

Services & products

Citizens Advice Solihull offers a range of services, including advice on debt, housing, employment, benefits, and consumer rights. They also provide registration services for births, deaths, and marriages. Additionally, the company offers workshops and training sessions on various topics to help individuals develop new skills and knowledge.

Location

Citizens Advice Solihull is located on Bosworth Drive in Fordbridge, a suburb of Birmingham. The area is primarily residential, with a mix of small businesses and shops nearby. The company is easily accessible by public transportation, with the closest options being the 97, 55, and 58 bus routes, all within a 10-minute walk.

Benefits

Customers should choose Citizens Advice Solihull because of their experienced advisors who provide high-quality advice and support. The company is committed to providing free and impartial advice to everyone who seeks their help. They also offer a range of services to meet the diverse needs of the community, making them a valuable resource for the people of Birmingham.

Good to know

Customers should be aware that Citizens Advice Solihull operates on a drop-in basis, meaning that they do not offer appointments. As such, customers may experience wait times during busy periods.

Reviews

Customer reviews of Citizens Advice Solihull are overwhelmingly positive, with many praising the helpfulness and expertise of the advisors. Customers appreciate the range of services offered and the commitment to providing free and impartial advice. Overall, the company is highly regarded by the community it serves.

Amenities

  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    wheelchair access
  • amenity
    parking
  • amenity
    accessibility

FAQ

What types of information and services do you provide to citizens?

At Citizens Advice Solihull, we provide free and confidential advice to citizens on a range of topics including benefits, debt, housing, employment, and consumer issues. We also offer assistance with filling out forms, negotiating with creditors, and accessing other services that may be helpful to our clients.

Can you provide examples of successful registration processes you have completed for other clients?

Yes, we have successfully assisted clients with registering for a variety of services, such as registering to vote, registering for benefits, and registering for social housing. Our experienced advisors are knowledgeable about the registration process and can guide clients through each step to ensure a successful outcome.

What are the fees associated with your registration services?

Our registration services are completely free of charge. At Citizens Advice Solihull, we believe that everyone should have access to the information and assistance they need to navigate the often-complex registration processes involved in accessing essential services.

What kind of customer service and support do you offer during the registration process?

We offer comprehensive customer service and support to our clients during the registration process. Our advisors are available to answer any questions and provide guidance throughout the process, ensuring that clients have a clear understanding of what is required and what they can expect. We also offer assistance with filling out forms and submitting applications as needed.

How secure is the information that is provided during the registration process?

We take the security of our clients' information very seriously. All information provided during the registration process is treated as confidential and is stored securely. We adhere to strict data protection laws to ensure that our clients' personal information is protected at all times.

Reviews

  • keith woodward

    They put me right on a problem we had with pensioners C.O.L payments more clearly

    18-02-2023
  • Zakir Butt

    18-02-2023
  • Fabio Munzi

    Shame is closing down.

    18-06-2020
  • Brian Hewitt

    I knew more than them 😉

    18-06-2020
  • Maxbug Howard

    Very helpful and friendly.

    18-06-2019
  • Jim Cook

    18-06-2019
  • Caroline Davey

    Friendly and helpful

    18-06-2019
  • Jaroslaw Kogut

    18-06-2019
  • Cara Tanner

    Ran alittle wait to see me but very helpful and understanding.

    18-06-2019
  • Gary Vale

    18-06-2019