Citizens Advice Solihull Borough Ltd (Chelmsley Wood)
Citizens Advice Solihull Borough Ltd (Chelmsley Wood) is a non-profit organization located in Birmingham, England. They provide a range of services including consumer advice, social services, and information bureaus to the public. Their mission is to help individuals navigate the complexities of the public sector and society.
Introduction to Citizens Advice Solihull Borough Ltd (Chelmsley Wood)
Citizens Advice Solihull Borough Ltd (Chelmsley Wood) is a non-profit organization that provides free advice and support to the local community. The company was formed in 1939 and has since been committed to helping people with their problems and queries. What makes this company unique is their focus on providing information and guidance on a range of issues, from debt and benefits to housing and employment.Services & products
Citizens Advice Solihull Borough Ltd (Chelmsley Wood) offers a variety of services to their clients. They provide advice on debt, housing, employment, benefits, and consumer rights, among other areas. They also offer face-to-face appointments, telephone consultations, and online support. Customers can access their services for free, and the company is committed to providing confidential and impartial advice.Location
Citizens Advice Solihull Borough Ltd (Chelmsley Wood) is located in Fordbridge, Birmingham. The area is a mix of residential and commercial properties, with shops and restaurants nearby. The company is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are:- Fordbridge Road bus stop (0.1 miles away)
- Chelmsley Wood Interchange bus stop (0.5 miles away)
- Marston Green train station (2.5 miles away)
Benefits
Customers should choose Citizens Advice Solihull Borough Ltd (Chelmsley Wood) because of their commitment to providing free, confidential, and impartial advice. The company has a team of trained advisors who are dedicated to helping people with their problems and queries. They offer a range of services that are accessible to everyone, regardless of their background or circumstances.Good to know
Customers should be aware that Citizens Advice Solihull Borough Ltd (Chelmsley Wood) is a non-profit organization, and they rely on donations and government funding to continue providing their services. They also have a strict policy on confidentiality and will not share any information without the client's consent.Reviews
Customers have praised Citizens Advice Solihull Borough Ltd (Chelmsley Wood) for their helpful and knowledgeable advisors. They appreciate the company's commitment to providing free advice and support to the local community. Many customers have said that they would recommend the company to others who need help with their problems and queries.Amenities
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computer -
printer
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scanner
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copier
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internet access
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wi-fi
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phone
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fax
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notary services
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wheelchair access
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parking
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free consultation
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online support
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legal advice
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financial advice
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educational resources
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counselling
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advocacy
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accessibility
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community outreach
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counseling
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legal assistance
FAQ
What services does your Consumer Advice Center offer?
Our Consumer Advice Center offers a wide range of services, including advice on consumer issues, such as problems with goods or services, scams, and consumer rights. We also provide advice on benefits, debt, housing, employment, and immigration.How experienced are your counselors in providing consumer advice?
Our counselors are highly experienced and trained to provide consumer advice. They receive regular training and updates on consumer laws and regulations to ensure that they provide accurate and up-to-date advice.How do you ensure the confidentiality and privacy of my information?
We take confidentiality and privacy very seriously. We have strict protocols in place to ensure that all information shared with us remains confidential. We will never share your information with any third parties without your consent.What are your hours of operation, and do you have any after-hours services available?
Our hours of operation vary depending on the day. We are open Monday to Friday from 9:30 am to 4:30 pm, and we also have some evening and weekend appointments available. We do not have any after-hours services available at the moment.How quickly can I expect a response to my inquiry or complaint?
We aim to respond to all inquiries and complaints within five working days. However, some complex cases may take longer to resolve. We will keep you updated on the progress of your case and let you know if there are any delays.Reviews
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Dave pritchard
18-05-2023
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Lynne Williams
Very helpful and not too long to wait
18-05-2023
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David Hudson
SHOCKING REALLY !! I totally understand that this is a free service and they are very busy in a time like this. I went to citizens' advice in September because of universal credit took my rent straight out of my rent because they said they had paid me to much and put me into £1200 pound debt so I had appointment with Wesley he was polite and helpful to one point ! But it's April now, and they have not done anything for me to help me apart from digging me into a bigger hole. I am shocked really, and now because they have taken so long to help me, u.c has closed my account, and now I have to pay it all back They said they would help me out because they think what U.C. done was wrong, but like I said, nothing has been done. Thank you, citizens. Advice for another waste of time. I know it's a free service, but that's my tax money going into you !!! waste of time . I have to keep chasing you, and it's all been wrong from the start. Shocking!
18-04-2023
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andy pandy
Doing what they can to help people
18-04-2023
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Louisa Copley
Polite , pleasant, very knowledgeable and dedicated individuals /staff , whose never fail to provide with excellent , accurate service and help people find the right direction . Thank you !
18-02-2023
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JayJay Andrews
Always there to help
18-12-2022
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Roy Rollason
Very helpfull
18-10-2022
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brian whitehouse
on the phone waiting ................... 2 hrs and 1,5 hrs and again and again so looks like visiting is the contact , very very busy , or i may give up,
18-09-2022
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James Wall
So good the first time so went back superb ..
18-08-2022
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Linda West
Richard, the young man that we spoke to was extremely pleasant and helpful. We came away with an appointment to speak to an adviser a few days later. Excellent service.
18-08-2022
