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Citizen Information Bureaus

Citizens Advice Smethwick

Citizens Advice Smethwick is a Citizen Information Bureau located in Smethwick, England. They provide information and advice to the public on a range of issues, including benefits, debt, housing, and employment. As a part of the public sector and society, Citizens Advice Smethwick is committed to helping individuals and communities navigate complex systems and access the support they need.

Introduction to Citizens Advice Smethwick

Citizens Advice Smethwick is a non-profit organization that provides free and confidential advice to the community. The company was established to help people with legal, financial and other problems they may face in their daily lives. The organization is unique for its focus on providing reliable information and support to those who need it most.

Services & products

Citizens Advice Smethwick offers a range of services to help people with different needs. Some of the services provided by the company include debt advice, housing advice, employment advice, and consumer advice. They also offer support to those who need help with benefits and tax credits. Customers can expect to receive expert advice and guidance from highly trained advisers.

Location

Citizens Advice Smethwick is located in the Tollgate Shopping Centre in the heart of Smethwick, England. The area is vibrant with a mix of local shops, restaurants, and businesses. The shopping center is easily accessible by public transport, with the nearest bus stop just a short walk away. The three closest public transportation options are Smethwick Rolfe Street Station (0.7 miles), Smethwick Galton Bridge Station (1 mile), and the 89 bus stop (0.3 miles).

Benefits

Customers should choose Citizens Advice Smethwick because of their dedication to helping those in need. The organization provides free and confidential advice to everyone who seeks it, regardless of their background or circumstances. Their advisers are highly trained and knowledgeable in various areas, ensuring that customers receive accurate and reliable information.

Good to know

Customers should be aware that Citizens Advice Smethwick is a non-profit organization and relies on donations to continue providing their free services. They also offer a range of volunteering opportunities for those who want to get involved and make a difference in the community.

Reviews

Customers have left positive reviews for Citizens Advice Smethwick, praising the organization for their helpfulness and expertise. Many people have reported receiving excellent advice and support, which has helped them to overcome difficult situations. Overall, customers feel that Citizens Advice Smethwick is a valuable resource for the community.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide information and services related to a wide range of topics, including housing, employment, benefits, debt, and consumer rights. Our goal is to empower citizens with the knowledge and resources they need to make informed decisions and improve their lives.

Is there a fee for accessing your services, or are they free of charge?

All of our services are completely free of charge. We believe that everyone should have access to the information and support they need to navigate complex issues and improve their lives.

How accessible are your services to individuals with disabilities?

We are committed to making our services accessible to all individuals, including those with disabilities. Our offices are designed to be wheelchair accessible, and we offer a range of accommodations, such as sign language interpreters, to ensure that everyone can access the information and support they need.

What are your hours of operation, and do you have any after-hours services available?

Our hours of operation vary by location, but we typically offer services during normal business hours, Monday through Friday. We do not currently offer after-hours services, but we encourage individuals to contact us during our regular hours of operation or to visit our website for additional resources.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. All information provided to us is treated as confidential and is only shared with third parties in accordance with our privacy policy and applicable laws and regulations. We have strict protocols in place to ensure that sensitive information is kept secure and confidential at all times.

Reviews

  • Gurpreet Gill

    18-05-2023

  • Lynette Simms

    I need some advice from CAB in smethwick Thursday 23rd February 2023. The 2 ladies that I seen went above and beyond for me, a young Asian lady and a older black woman (didn't get their names) A fantastic job with advice and helpfulness. Thank you ladies.

    18-03-2023

  • Empress

    18-03-2023

  • Maureen Silvera

    18-02-2023

  • Jasvir purewal

    I like veery good service veery helpful stuff tnx

    18-02-2023

  • Faiz Chowdhury

    Great service

    18-01-2023

  • Saief Anwar

    Very useful. Helped us find a house, which we are very grateful for.

    18-11-2022

  • Jayne Sheehy

    Mandip is very helpful.

    18-10-2022

  • Shindo Kaur

    The receptionist was great He helped with all the advice i needed

    18-09-2022

  • Dennis Lione

    18-08-2022