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Consumer Advice Centers, Citizen Information Bureaus

Citizens Advice Skipton

Citizens Advice Skipton is a non-profit organization located in Skipton, England. They specialize in providing consumer advice and information to the public through their Citizen Information Bureaus and Consumer Advice Centers. Their mission is to support the public sector and society by providing accessible and reliable information to help individuals make informed decisions.

Introduction to Citizens Advice Skipton

Citizens Advice Skipton is a non-profit organization that aims to provide advice and guidance to people in Skipton and the surrounding areas. Founded in 1939, the company has a long history of helping people with everything from legal issues to financial problems. What makes this company unique is their dedication to serving the community and providing unbiased advice to everyone who seeks their help.

Services & products

Citizens Advice Skipton offers a wide range of services, including debt advice, benefits advice, housing advice, and employment advice. They also offer a drop-in service where people can receive face-to-face advice on a variety of issues. The company does not sell any products, as their main focus is on providing advice and support to those who need it.

Location

Citizens Advice Skipton is located in Belle Vue Square, in the heart of Skipton. The area is home to a variety of businesses, including shops, restaurants, and cafes. Visitors to the area can expect a bustling atmosphere and a vibrant community. The nearest train station is Skipton Train Station, which is just a 10-minute walk from the company. The nearest bus stop is Skipton Bus Station, which is also just a 10-minute walk away. There is also a taxi rank located outside the train station.

Benefits

Customers should choose Citizens Advice Skipton because of their commitment to providing unbiased advice and support to everyone who seeks their help. The company has a team of highly trained advisors who have extensive knowledge in a variety of areas, including debt, benefits, housing, and employment. The company also offers a drop-in service, which means that people can receive face-to-face advice without needing to make an appointment.

Good to know

Customers should be aware that Citizens Advice Skipton is a non-profit organization and does not charge for their services. The company relies on donations and funding from local councils to continue operating.

Reviews

Customers have praised Citizens Advice Skipton for their friendly and knowledgeable advisors, as well as their commitment to helping people in the community. Many people have also commented on the ease of access to the company, as they offer a drop-in service and have a central location in Skipton.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking
  • amenity
    free consultation
  • amenity
    online support
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    educational resources
  • amenity
    advocacy
  • amenity
    accessibility
  • amenity
    community outreach
  • amenity
    resource library

FAQ

What types of information and services do you provide to citizens?

At Citizens Advice Skipton, we provide a wide range of information and services to citizens. Our services include consumer advice, debt advice, benefits advice, housing advice, employment advice, and legal advice. We also offer information on a variety of other topics, including education, healthcare, and travel.

How experienced are your counselors in providing consumer advice?

Our counselors at Citizens Advice Skipton are highly experienced in providing consumer advice. They undergo extensive training and are equipped with the necessary knowledge and skills to provide accurate and helpful advice to our clients. In addition, we have a team of dedicated specialists who provide in-depth advice on specific consumer issues.

How quickly can I expect a response to my inquiry or complaint?

We strive to respond to all inquiries and complaints as quickly as possible. Our response time may vary depending on the nature and complexity of the issue. However, we aim to acknowledge all inquiries within 48 hours and provide a full response within 10 working days. If your issue is urgent, please let us know and we will do our best to respond as quickly as possible.

What are your hours of operation, and do you have any after-hours services available?

Our office is open Monday to Friday from 9 am to 5 pm. However, we understand that many of our clients may not be available during these hours. Therefore, we offer a range of after-hours services, including phone, email, and online chat support. We also offer in-person appointments outside of normal business hours on a case-by-case basis. Please contact us to discuss your needs and we will do our best to accommodate you.

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our Consumer Advice Center's services in a variety of ways. You can call us on our phone line, send us an email, or chat with us online. We also offer in-person appointments at our office. Additionally, we have a wealth of information and resources available on our website, including self-help guides and fact sheets. Whatever your preferred method of communication, we are here to help.

Reviews

  • Amanda Robinson

    21-05-2023

  • Glenys Dent

    28-03-2023

  • Ilaria Pinto

    Fantastic at giving advice

    28-05-2022

  • sharon “ShazzaB!” brent

    28-05-2022

  • Joan Sheldon

    Very understanding and very helpful

    28-05-2021

  • Neil Donohoe

    Just walking through

    28-05-2020

  • Vicky Lund

    What can I say just absolutely the most amazing people and their kindness and support has been outstanding.

    28-05-2019

  • Azza b magic

    28-05-2019