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Citizens Advice Bureaus, Citizen Information Bureaus

Citizens Advice Shropshire

Citizens Advice Shropshire is a non-profit organization located in Shrewsbury, England. They provide free and confidential advice to individuals on a range of issues, including benefits, debt, housing, and employment. As a part of the Citizen Information Bureaus and Citizens Advice Bureaus network, they aim to help people navigate the complexities of the public sector and society. Their mission is to empower individuals to take control of their lives and improve their well-being.

Introduction to Citizens Advice Shropshire

Citizens Advice Shropshire is a non-profit organization that provides free, confidential, and impartial advice to people in need. The company has a rich history dating back to 1939 and has been helping individuals and families in Shropshire ever since. What makes this company unique is their commitment to providing quality advice and support to anyone who seeks their help.

Services & products

Citizens Advice Shropshire offers a wide range of services to individuals and families, including debt and money advice, benefits advice, housing advice, employment advice, and consumer advice. Customers can also access their services online or over the phone.

Location

Citizens Advice Shropshire is located in the heart of Shrewsbury, a historic market town in Shropshire, England. The area is known for its beautiful architecture, vibrant culture, and friendly people. Customers can expect to find a variety of businesses in the area, including cafes, restaurants, shops, and entertainment venues. The company is also conveniently located near several public transportation options, including the Shrewsbury bus station, the Shrewsbury train station, and the Quarry Park bus stop.

Benefits

Customers should choose Citizens Advice Shropshire because of their commitment to providing quality advice and support to anyone who seeks their help. The company has a team of highly trained advisors who are passionate about helping people and can provide expert advice on a variety of issues. Customers can also access their services online or over the phone, making it easy and convenient to get the help they need.

Good to know

Customers should be aware that Citizens Advice Shropshire is a non-profit organization and relies on donations to continue providing their services to the community.

Reviews

Customers have praised Citizens Advice Shropshire for their helpful and friendly staff, their expert advice, and their commitment to providing a valuable service to the community. Many customers have said that they would highly recommend the company to anyone in need of advice and support.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access
  • amenity
    parking
  • amenity
    accessibility
  • amenity
    online support

FAQ

Is there a fee for accessing your services, or are they free of charge?

Our services are completely free of charge. We believe in providing access to advice and support for everyone, regardless of their financial situation.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to all individuals, including those with disabilities. Our offices are equipped with facilities such as wheelchair access, hearing loops, and sign language interpreters. We also offer advice over the phone and online for those who may find it difficult to visit us in person.

What are your hours of operation, and do you have any after-hours services available?

Our hours of operation vary depending on the location, but we are typically open during regular business hours on weekdays. We do not offer after-hours services, but we do have an extensive online database of advice and information available 24/7.

How can I access your services - do I need to make an appointment?

You do not need to make an appointment to access our services. You can simply drop by one of our offices during our operating hours, or you can call us or access our online resources at any time.

What qualifications and experience do your advisors have?

Our advisors are highly trained and experienced in providing advice and support on a wide range of issues, including debt, housing, employment, and consumer rights. They undergo rigorous training and adhere to strict codes of conduct. Many of our advisors also have additional qualifications and specializations in particular areas of advice.

Reviews

  • Meg W

    Lovely staff, very knowledgeable

    18-04-2023
  • fiona davies

    18-01-2023
  • Stuart Ball

    Awesome

    18-06-2022
  • Paul Hogan

    You call, you select the debt option (3) and then you wait for 15 minutes and are transferred to national debt, and guess what, thats correct, they don't answer either. Useless service can't get though

    18-06-2022
  • A W

    Friendly service. If You got any doubts and you do not what to do with the case you got that is the one of the first places that you can ask for an advice

    18-06-2022
  • julie witter

    Very helpful indeed. They are very good on what they do. Thank you.

    18-06-2021
  • Donna Wilson

    Fantastic staff,helped me win my appeal for pip,so helpful and nothing was too much trouble.

    18-06-2021
  • Jennifer “Moltenfire” Wright

    Ok but no good 4 parking

    18-06-2020
  • Tanya Holly

    18-06-2020
  • Kelly Ashton-Pallatina

    18-06-2020