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Citizen Information Bureaus

Citizens Advice Selby

Citizens Advice Selby is a Citizen Information Bureau located in Selby, England. They provide advice and information to the public on a range of issues, including legal, financial, and consumer matters. As a part of the public sector and society, Citizens Advice Selby is committed to helping individuals navigate complex systems and access the resources they need to improve their lives.

Introduction to Citizens Advice Selby

Citizens Advice Selby is a non-profit organisation that aims to provide free advice to residents of Selby, England. The company has a rich history dating back to the 1930s, where it was originally established to provide assistance to those who were struggling financially during the Great Depression. Today, Citizens Advice Selby continues to offer valuable advice on a range of issues, including employment, housing, and debt. What makes this company unique is its commitment to providing impartial, confidential, and non-judgmental advice to anyone who seeks it.

Services & products

Citizens Advice Selby provides a range of free services to its clients, including advice on debt, benefits, employment, housing, immigration, and consumer issues. The company also offers a variety of self-help resources, including online guides and toolkits, to assist individuals in resolving their issues independently.

Location

Citizens Advice Selby is located in the heart of Selby, a bustling market town in North Yorkshire, England. The area is home to a variety of businesses, including retail shops, pubs, and restaurants. Visitors to Selby can expect to experience a friendly, welcoming atmosphere and a rich cultural heritage. The company is conveniently located near several public transportation options, including the Selby railway station, which is just a short walk away.

Benefits

Customers should choose Citizens Advice Selby because of its commitment to providing high-quality, impartial advice to anyone who seeks it. The company's team of trained advisors are dedicated to helping individuals find solutions to their problems, no matter how complex. Additionally, Citizens Advice Selby is a non-profit organisation, meaning that all of its resources are dedicated to providing free services to the community.

Good to know

Customers should be aware that Citizens Advice Selby is a busy organisation, and as such, appointments may need to be booked in advance. Additionally, while the company aims to provide advice on a wide range of issues, there may be instances where a referral to a specialist service is necessary.

Reviews

Customers have consistently praised Citizens Advice Selby for its knowledgeable and compassionate advisors. Many have remarked on the high-quality advice they received and the positive impact it had on their lives. Overall, customers have found Citizens Advice Selby to be a valuable resource for individuals in need of assistance.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    fax
  • amenity
    wheelchair access

FAQ

What types of information and services do you provide to citizens?

We provide free information and advice to citizens on a variety of topics, including benefits, housing, employment, debt, consumer issues, and more. Our goal is to empower individuals to solve their own problems and improve their lives.

Is there a fee for accessing your services, or are they free of charge?

All of our services are completely free of charge. We are a charity organization that is committed to helping individuals in our community, regardless of their financial situation.

How accessible are your services to individuals with disabilities?

We strive to make our services as accessible as possible to individuals with disabilities. Our office is wheelchair accessible, and we can provide information in alternative formats, such as large print or braille. We also have trained advisors who can assist individuals with disabilities in a sensitive and respectful manner.

What are your hours of operation, and do you have any after-hours services available?

Our office is open Monday to Friday from 9am to 5pm. We do not have after-hours services available, but individuals can access our online advice and information resources at any time.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients very seriously. All information provided to us is kept strictly confidential and is only shared with other organizations with the explicit consent of the client. Our advisors are trained in handling sensitive information and follow strict protocols to ensure that client information is protected at all times.

Reviews

  • jenni smith

    Fab and friendly advisors and very informative x

    18-04-2023

  • Lukasz Micigolski

    It is a place where you can meet good people who can help, we really need help sometimes, not everything can be done by yourself.

    18-03-2023

  • Debra Gatenby

    Very helpful and kind staff

    18-03-2023

  • Catalin Xxx

    18-01-2023

  • david addy

    18-12-2022

  • Anne

    18-09-2022

  • Future Nails Skegness BIAB

    18-08-2022

  • Mariah Stan

    18-06-2022

  • Peter Cooper

    Okay

    18-06-2022

  • David Addy

    18-06-2022